NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
Conference 2 - 251
Conference
Description
Conference lets an extension user add additional inside and outside callers to their conversation. With
Conference, a user may set up a multiple-party telephone meeting without leaving the office. The CPUII
provides 64 Conference ports, allowing any number of internal or external parties to be conferenced
together up to a limit of 32. This means that one extension can conference up to 31 internal and/or
external parties together (the originator would be the 32nd party reaching the maximum of 32). While this
Conference call is active, another user can use initiate a separate Conference also up to the limit of 32
parties, or any number a conferences can be initiated with any number of parties (up to 32) until all 64
Conference ports are all busy.
Conditions

An ADA module is required for speech recording.

Call Arrival (CAR) Keys (virtual extensions) do not support Conference Programmable
Function keys nor can they be used to add a call to a Conference.

Split allows a user to alternate (i.e., switch) between their callers in Conference. This allows
a dispatcher, for example, to control a telephone meeting between themselves, a customer
and a service technician. The dispatcher can meet together with all parties, privately set up
a service strategy with the technician and then meet again to set the schedule.

Split cycles through the Conference in the same order in which the Conference was initially
set up. If a user places an outside call, conferences extension 101 followed by extension
102, Split cycles from the trunk, to 101 and finally to 102. The Split cycle then repeats.

If a user’s extension has Barge-In enabled, they can also Barge-In on an established
Conference. This permits, for example, an attendant or supervisor to join a Conference in
an emergency. It also allows a co-worker to leave a conference – and then rejoin the
telephone meeting when it is convenient to do so.

A Class of Service option is available which allows/denies an extension user from
automatically setting up a Conference/Tandem Trunking call when hanging up the
telephone.
Enhancements
Conference Call functionality is available for Virtual Extensions with Version 1600 or higher .