NEC ELECTRA ELITE IPK II, User Manual

Page: 482 / 1190

Document Revision 4C Electra Elite IPK II
2 - 458 Flexible System Numbering
11
ACD Agent Logout by Supervisor
Allows an ACD Supervisor to log out of a group.
MLT 668
12 Change Agent ACD Group by Supervisor
When using service code 669 to change an agent ACD group,
the supervisor must enter a 2-digit number for the group. For
example, to change to ACD group 4, the entry would be 669
04.
MLT 669
13 ACD Agent Changing Own ACD Group
Using this service code, an ACD Agent can reassign
themselves to another ACD Group.
MLT 670
Table 2-24 Service Code Setup (for Hotel), Program 11-14
Item
No.
Item Terminals Default
Related
Program
01 Set DND for Own Extension MLT, SLT 627
02 Cancel DND for Own Extension MLT, SLT 628
03
Set DND for Other Extension
MLT, SLT 629
04
Cancel DND for Other Extension
MLT, SLT 630
05 Set Wake Up Call for Own Extension MLT, SLT 631
06 Cancel Wake Up Call for Own Extension MLT, SLT 632
07
Set Wake Up Call for Other Extension
MLT, SLT 633
08
Cancel Wake Up Call for Other Extension
MLT, SLT 634
09 Set Room to Room Call Restriction MLT, SLT 635
10 Cancel Room to Room Call Restriction (Hotel) MLT, SLT 636
11
Change Toll Restriction Class for Other Extension
MLT, SLT 637
12
Check-In
MLT, SLT 638
13 Check-Out MLT, SLT 639
14 Room Status Change for Own Extension MLT, SLT 640
15
Room Status Change for Other Extension
MLT, SLT 641
16
Room Status Output
MLT, SLT 642
17 Hotel Room Monitor MLT, SLT 675
18 Set Hotel PMS Code Restriction MLT, SLT 666
Table 2-23 Service Code Setup (for ACD), Program 11-13 (Continued)
Item
No.
Item Terminals Default
Related
Program