NEC ELECTRA ELITE IPK II, User Manual

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Document Revision 4C Electra Elite IPK II
2 - 500 Hotel/Motel
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Use Wake Up Call as a meeting reminder (e.g., for convention attendees).
Single Digit Dialing
Single Digit Dialing gives your guests one-touch access to your important Hotel/Motel services. They
can lift the handset and press a single key for:
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Extensions such as the front desk, reservation services, housekeeping or the maitre d' of your
restaurant.
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Feature Access Codes for one-button access to selected features and outside lines.
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Voice Mail, so your guests can leave requests even when your service providers are unavailable.
A Department Calling Group
A Department Calling Group, allowing, for example, your guests to reach the first available agent in your
reservation desk group.
Message Waiting
If you call a guest while they are away from their room, leave them a Message Waiting. When the guest
returns, they see the lamp on their phone flashing and can automatically call you back. You can use
Message Waiting when you have parcels for a guest dropped off at your front desk. Do not keep
redialing the guest if they are not in – just send them a Message Waiting. (Your DSS Console can show
all the rooms that have messages waiting.)
PMS Integration
With Version 2000 software and a PMS Interface Box (PMS-U10) the Electra Elite IPK II supports third
party Property Management System (PMS) applications. The PMS-U10 serves as a gateway between
the PMS applications, the Electra Elite IPK II and EliteMail LX voice mails.
The EliteMail LX VMP/CTP, EliteMail CTI LX and EliteMAil CTI LX Lite are supported. When using a
CTP( )-U10 based voice mail you must have the 5x2 to DB-9 serial adapter. In addition, any voice mail
used must be licensed for the Hotel feature and have PMS enabled. Refer to the appropriate voice mail
installation manual for information on configuring the voice mail.
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The Electra Elite IPK II and EliteMail LX must be licensed for Hotel/Motel and PMS for this feature
to work.
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The supported PMS protocols are NEAX 90 and KTSi.
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The KSU to PMS-U10 connection is via the LAN and an IP port only (default is 5129).
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The PMS-U10 to voice mail connection is via serial port COM 2 only.
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The PMS-U10 to PMS System can be done via LAN or serial port COM 1.