NEC ELECTRA ELITE IPK II, User Manual

Page: 1167 / 1190

Electra Elite IPK II Document Revision 4C
Codes Tables 3 - 23
Table 3-4 Function Key Codes by Feature
To program a key, press the Speaker key, dial 751 (for 2-digit codes) or 752 (for 3-digit codes),
press the key and enter the code (e.g., 48 for Voice Over).
For this feature... Use this key... When you... Key Lamp Status
Also See
Srvc Code
Speed Dialing Code: 27
Operation: Press key +
bin + Line or Speaker key
Dial a stored System Speed
Dialing number None + bin
Code: 28
Operation: Press key +
bin + Line or Speaker key
Dial a stored Group Speed
Dialing number None
#
4 + bin
Account Codes Code: 50
Operation: Press key +
Dial Account Code
Enter Account Codes None

Automatic Call
Distribution (ACD)
Code:

10
Operation: Press key to
log in
Press key + 1 to log out or
0 to cancel
Basic Operation
Log in or out of an ACD
Group On red when
logged in
Off when logged
out
Code:

12
Operation: Press key
Emergency Call
Place or receive an
Emergency Call On while calling
your supervisor or
after being
answered by your
supervisor
Flashing fast at the
supervisor while
ringing
-
Code:

13
Operation : Press key
Rest Mode
Enable/disable Rest Mode On red when Rest
Mode enabled Off
when Rest Mode
disabled
-
Code:

14
Operation: Press key +
Press 1 (Yes) or 2 (No)
Out of Service
Take an ACD Group out of
Service (for Group
Supervisors only), or Taking
all ACD Groups out of service
(for System Supervisors only) On red when the
group is out of
service.
-
Code:

15
Operation: Call busy
ACD agent + Press key
Terminal Monitor
Monitor an ACD Agent’s
conversation On red while
monitoring
Off when not
monitoring
-