GUIDE
Enterprise Reporter
®
QUICK START
Model: ER
ER3-100 (5K02-55), ER3-200 (5K02-56), ERS-100 (5K02-51),
ERS-200 (5K02-52), ERH-100 (5K02-61), ERH-200 (5K02-24)
Release: 5.0.00 / Updated: 01.07.09
Page 1: ...GUIDE Enterprise Reporter QUICK START Model ER ER3 100 5K02 55 ER3 200 5K02 56 ERS 100 5K02 51 ERS 200 5K02 52 ERH 100 5K02 61 ERH 200 5K02 24 Release 5 0 00 Updated 01 07 09...
Page 2: ...s makes no war ranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose 8e6 Technologies shall not be liable for any erro...
Page 3: ...ep 1 Setup Procedures 21 Step 1A Quick Start Setup Procedures 22 Step 1B Console Setup Procedures 29 Step 2 Change User Name and Password Set Self Monitoring 38 Step 3 R3000 Configuration 41 Step 4 Cl...
Page 4: ...cations 52 Internal Product Specifications 52 Front of Chassis Control Panel 53 Rear of Chassis 54 Regulatory Specifications and Disclaimers 55 Declaration of the Manufacturer or Importer 55 Appendix...
Page 5: ...s have populated the database an administrator can use the ER cli ent reporting application to virtually generate an unlimited number of queries and reports from data in the database This data shows w...
Page 6: ...ons This section explains how to read LED indicators and use LED buttons for troubleshooting the unit Regulatory Specifications and Disclaimers This section cites safety and emis sions compliance info...
Page 7: ...11 Domestic US 1 888 786 7999 International 1 714 282 6111 8e6 Taiwan Taipei Local 2397 0300 Domestic Taiwan 02 2397 0300 International 886 2 2397 0300 Procedures When calling 8e6 Technologies regardi...
Page 8: ...kets 2 1 End User License Agreement EULA 1 envelope containing a CD ROM with PDFs of the ER user guides The latest ver sions of our user guides can be obtained at http www 8e6 com docs er5server pdf a...
Page 9: ...sical shock Isolated from strong electromagnetic fields and noise caused by electrical devices such as elevators copy machines air conditioners large fans large electric motors radio and TV transmitte...
Page 10: ...of the chassis This portion of the installation process requires you to unpack the unit and bezel NOTE The bezel has been packaged separately from the unit to prevent dam age during shipping Front of...
Page 11: ...ail slightly backwards to release it from the clips at the side of the chassis and then lay it down beside the chas sis with the inside of the rail facing up D On the inner rail that is still attached...
Page 12: ...el pin into the bottom hole of the U shaped handle G Slide the inner rail forward beneath the clips to lock it in place H Screw the inner rail back on the chassis I After it is installed the bezel sho...
Page 13: ...r The rack is grounded and will maintain a reliable ground at all times A power cord will be long enough to fit into the server when properly mounted in the rack and will be able to supply power to th...
Page 14: ...lies consists of two sections An inner fixed chassis rail that secures to the unit A and an outer fixed rack rail that secures directly to the rack itself B A sliding rail guide sandwiched between the...
Page 15: ...The first is to lock the server into place when installed and pushed fully into the rack which is its normal position Secondly these tabs also lock the server in place when fully extended from the ra...
Page 16: ...the chassis rails into the rack rails keeping the pressure even on both sides you may have to depress the locking tabs when inserting Installing the Server into a Telco Rack If you are installing the...
Page 17: ...ack rail assemblies with the 8e6 server unit Each of these assemblies consists of two sections An inner fixed chassis rail that secures to the unit A and an outer fixed rack rail that secures directly...
Page 18: ...ht outer rail and a long bracket to the rear side of the right outer rail Adjust both the short and long brackets to the proper distance so that the rail can t snugly into the rack Secure the short br...
Page 19: ...this by lining up the rear of the chassis rails with the front of the rack rails Slide the chassis rails into the rack rails keeping the pressure even on both sides you may have to depress the lockin...
Page 20: ...the 8e6 server unit into a Telco type rack follow the directions given on the previous page for rack installation The only difference in the installation proce dure will be the positioning of the rac...
Page 21: ...Rim countries Power Supply Precautions Warning Use a regulating uninterruptible power supply UPS to protect the server from power surges voltage spikes and to keep the server operating in case of a p...
Page 22: ...ous heat and even fire CAUTION There are no user serviceable components inside the chassis The chassis should only be opened by qualified service personnel Never disassemble tamper with or attempt to...
Page 23: ...autions Warning Heed the following safety precautions to protect yourself from harm and the server from damage CAUTION Dangerous voltages associated with the 100 240 V AC power supply are present insi...
Page 24: ...losion if the battery on the motherboard is installed upside down which will reverse its polarities CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVAL...
Page 25: ...Start setup procedures ER with AC power cord either one of two options PC monitor with AC power cord and keyboard or PC laptop computer with HyperTerminal and serial port cable and USB DB9 se rial ad...
Page 26: ...the rear of the chassis B Turn on the PC monitor C Power on the ER by dropping down the face plate and pressing the large button at the right of the front panel see image below Front of the 1U chassi...
Page 27: ...a serial console follow these procedures to create a HyperTerminal session A Launch HyperTerminal by going to Start Programs Accessories Communica tions HyperTerminal B In the Connection Description d...
Page 28: ...to the serial port on the laptop probably COM1 and then click OK to open the Properties dialog box dis playing the Port Settings tab D Specify the following session settings Bits per second 9600 Data...
Page 29: ...pen the Properties dialog box displaying the Connect To and Settings tabs G Click the Settings tab and at the Emulation menu select VT100 H Click OK to close the dialog box and to go to the login scre...
Page 30: ...een A At the login prompt type in menu B Press the Enter key to display the Password prompt C At the Password prompt type in the following s3tup r3k D Press Enter to display the Quick Start menu scree...
Page 31: ...Step 1B for content included in the Quick Start setup screens B After making all entries using the Quick Start setup procedures press X to return to the Quick Start menu screen Or to verify the status...
Page 32: ...y ER host name specified in screen 6 Configure host name DNS server IP address es specified in screen 5 Configure DNS servers Regional timezone setting specified in screen 7 Time Zone regional setting...
Page 33: ...elect Properties Windows ME right click the My Network Places icon and select Properties B Click on Internet Protocol TCP IP to highlight it Windows NT and ME users should select the Protocols or Conf...
Page 34: ...a CAT 5E coupler was packaged with your unit this coupler can be used if the crossover cable is not long enough for your setup Plug one end of the CAT 5E crossover cable into the ER and the other end...
Page 35: ...may lose data and or damage the file system The Boot Up Process The boot up process may take 5 10 minutes When the drive light remains off for 30 seconds the system is booted up See the Non H Server...
Page 36: ...ess and one unused IP addresses Access the Internet A Launch Internet Explorer from the setup workstation B Type in http 1 2 3 4 88 in the address field C Click Go to open the login screen of the Admi...
Page 37: ...OK to go to the main screen of the Administrator console Network Settings A From the Network menu at the top left of the screen choose Network Setting to display the Network Settings screen in which y...
Page 38: ...e traffic designated for the LAN E Enter the Gateway IP address for the default router or firewall that is the main gate way for the entire network segment F Enter the First DNS IP address of the prim...
Page 39: ...ecify the geographic region of the ER select the language set to display in the console and then select the Network Time Protocol NTP servers the ER will use for time synchronization with Internet clo...
Page 40: ...mary NTP server you wish to use for clock settings on your server B In the Server 2 field enter the IP address of the secondary NTP server The time from this server will be used by your server if the...
Page 41: ...the database and result in lost data 1 From the Server menu select Shut Down 2 On the Shut Down screen choose Restart Hardware 3 Click Apply 4 When the Warning screen displays click Restart NOTE From...
Page 42: ...rator workstation You could also use another workstation already on the network that you want to designate as the administrator workstation B Launch IE on the administrator workstation C In the addres...
Page 43: ...strator workstation able to ping the ER Did you restart the ER after changing the network settings If still unsuccessful contact an 8e6 Technologies solutions engineer or technical sup port representa...
Page 44: ...Choose YES to activate monitoring C Enter the Master Administrator s E Mail Address D Click Choice one and enter an e mail address of an individual in your organization that you would like notified if...
Page 45: ...ter the LAN 1 IP address you assigned to your ER Step 1A Quick Start menu administration menu or Step 1B Network Setup Network Settings item C F Click Add to include this IP address in the Remote Serv...
Page 46: ...0 or later Pop up blocking software disabled if installed High speed connection to ER server Go to the ER server and apply the latest software to the server following the procedures documented in the...
Page 47: ...h x x x x represents the IP address of the ER server and then click Go to access the login window of the ER client B Enter your Username and Password and then click LOGIN to access the main screen of...
Page 48: ...ialog box E Enter the Username F Enter the Password and Confirm Password G Select the User Type Admin or Sub Admin H Click Save to close the dialog box and to add the username to the user list I Exit...
Page 49: ...the client can be used for generating reports Initially you will only be able to report on IP addresses To implement user names in ER reporting please consult the ER Administrator User Guide Refer to...
Page 50: ...ndard mode of the ER described in the ER Administrator User Guide and ER Web Client User Guide Administrator Console Expiration Screen On the Expiration screen the following message displays at the to...
Page 51: ...aluation Mode Enabled displays above the ER Activity frame To the right of this note the Info button displays When this button is clicked an alert box opens with the message Evaluation Mode Max Data S...
Page 52: ...Guide Non H Server Specifications Physical Specifications Specification Value Height 1 7 43mm Width 16 8 426mm Depth 22 6 574mm Front clearance 2 inches 76mm Side clearance 1 inch 25mm Rear clearance...
Page 53: ...3V 15 0A Nominal DC output 5V 25 0A Nominal DC output 12V 18 0A Nominal DC output 12V 1 0A Nominal DC output 5V standby 2 0A Regulatory power supply Power Supply Safety EMC USA UL listed FCC Canada CU...
Page 54: ...the unit while buttons let you per form a function on the unit LED Indicators and Buttons LED Indicator Key Button Key A Power F Reset B HDD Activity G Power C LAN 1 D LAN 2 E Overheat LED Indicator C...
Page 55: ...pecification ERH 100 Value ERH 200 Value Height 1 7 43mm 1 7 43mm Width 17 2 438mm 17 2 438mm Depth 26 8 681mm 26 8 681mm Front clearance 2 inches 76mm 2 inches 76mm Side clearance 1 inch 25mm 1 inch...
Page 56: ...ded in the chassis Rated input frequency 50 60 Hz Rated input current 10A 115V to 5A 230V Rated output power 560W Maximum rated BTU N A see specs below Nominal DC output 3 3V 21 0A Nominal DC output 5...
Page 57: ...tton is pressed a second time Overheat Fan Fail icon This LED is unlit unless the chassis is overheated NIC2 icon A flashing green LED indicates network activity on LAN2 NIC1 icon A flashing green LED...
Page 58: ...power supplies a steady blue UID LED indicator displays when the UID button on the control panel is pressed This LED remains lit until the UID button is pressed again Power Supplies LED indicators The...
Page 59: ...ations Commission FCC Class A Notice USA This equipment has been tested and found to comply with the limits for a Class A digi tal device pursuant to part 15 of the FCC Rules These limits are designed...
Page 60: ...56 8e6 Enterprise Reporter Quick Start Guide Electromagnetic Compatibility Class A Notice Industry Canada Equipment Standard for Digital Equipment ICES 003 China Compulsory Certification CCC China...
Page 61: ...336 EEC Standard s Safety EN60950 2001 A11 EMC EN55022 1998 A2 2003 EN55024 1998 A2 2003 EN61000 3 2 2000 EN61000 3 3 2001 Product Name s Enterprise Reporting Appliance Product Model Number s 5K02 51...
Page 62: ...cluded Save all packing materials in the event that the unit needs to be returned to 8e6 Tech nologies The carton should contain the following items 1 Nexsan Technologies unit 1 Mounting Kit 1 Accesso...
Page 63: ...e rack installation stabilizers are attached to the rack For multiple rack installations racks are coupled together The rack is grounded and will maintain a reliable ground at all times A power cord w...
Page 64: ...Appendix SAN Installation Step 1 Remove inner slide rail as shown Press down on latch to release Step 2 Attach inner slide rail to chassis using 3 screws as shown NOTE When attaching the extended bra...
Page 65: ...and right rear long extended brackets to the outer rail using 2 screws 2 washers and 2 nuts for each bracket NOTE Make sure the flange is on the bottom edge Step 4 Attach left and right front short ex...
Page 66: ...allation Step 5 Attach outer rail to chassis using 4 screws and cage nuts per rail 2 at each end Step 6 Slide chassis into outer rail carefully making sure the chassis is level with the slide NOTE It...
Page 67: ...equire the use of the CAT 5E crossover cable and the Ultra SCSI 160 cable A Plug the SCSI cable into the upper right slot on the back of the ER unit see Figure 1 Item A B Plug one end of the CAT 5E cr...
Page 68: ...it the ER can be powered on Shut Down Restart Procedures Follow the procedures in this section if you need to shut down or restart the storage device Shut Down the Storage Device Unit If you need to s...
Page 69: ...8e6 Enterprise Reporter Quick Start Guide 65 8e6 Enterprise Reporter Quick Start Guide 65 Appendix SAN Installation Physical Components...
Page 70: ...of one blower or an alarmingly rapid increase in temperature If the LED is red a blower has failed or the unit is too hot and an audible alarm will sound Power Supply Status The LED is green if both p...
Page 71: ...r or non PSU Blower enclosure errors Silence Button Insert a thin object to temporarily silence the audible alarm This button also is used for confirming creation in the RAID configuration mode Disc D...
Page 72: ...s 92mm Weight 74 96 lbs 34kg Table 2 Hardware Component Specifications Specification SATABoy Model Value Power Supplies 2 x 400watt load sharing Cooling 2 x Radial blowers per PSU Interface 10 100 100...
Page 73: ...8e6 Enterprise Reporter Quick Start Guide 69 8e6 Enterprise Reporter Quick Start Guide 69 Appendix SAN Installation...
Page 74: ...enue Orange CA 92865 4232 Tel 714 282 6111 or 888 786 7999 Fax 714 282 6116 Sales Technical Support 714 282 6117 General Office Satellite Office 8e6 Taiwan 7 Fl No 1 Sec 2 Ren Ai Rd Taipei 10055 Taiwa...