NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
Voice Response System (VRS) 2 - 1101
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22-15-05 VRS Waiting Message for Department Group – 2nd Waiting Message Sending Count
For each Department Group, set the number of times the first message is played (0~255). This
program is also used for VRS Waiting Message.
(default: 0)
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22-15-06 VRS Waiting Message for Department Group – Tone Kind at Message Interval
For each Department Group, determine what the caller hears between messages (0 = Ringback
Tone, 1 = MOH, 2 = BGM). This program is also used for VRS Waiting Message.
(default: 0)
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22-15-07 VRS Waiting Message for Department Group – Disconnect Time After the End of VRS
Waiting Message
For each Department Group, set the time (0~64800 seconds) the system waits after playing the
VRS message before disconnecting the call . To prevent the call from disconnecting, set this
option to 0. This program is also used for VRS Waiting Message.
(default: 60)
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24-02-03 System Options for Transfer – Delayed Call Forwarding Time
Set the time (0~64800 seconds) a telephone rings before the call reroutes to the programmed
destination.
(default: 10)
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25-01-02 VRS/DISA Line Basic Data Setup – DISA User ID
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25-02-01 DID/DISA VRS Message
For each Night Service mode, enter 1 at the “Talkie” prompt if trunk should be automatically
answered by VRS and the message number the caller should hear (1~48).
(default: 1)
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25-03-01 VRS/DISA Transfer Ring Group With Incorrect Dialing
Set the destination that Automated Attendant (OPA) calls ring if the OPA caller dials an incorrect
extension number. This also sets the options for DISA calls. The system allows Ring Groups or
Ring Groups: 1~100
[default: 0 (disconnect)]
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25-04-01 VRS/DISA Transfer Ring Group With No Answer/Busy
Set the destination that Automated Attendant (OPA) calls ring if the OPA caller dials an
extension that does not answer or is busy. This also sets the options for DISA calls. The system
allows Ring Groups or Disconnect = 0.
Ring Groups: 1~100
[default: 0 (disconnect)]
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25-05-01 VRS/DISA Error Message Assignment
For each trunk that is answered by the VRS, enter the VRS message (1~48) the outside caller
hears if they dial incorrectly after answer. If you enter 0, the call reroutes according to Program
25-03 and Program 25-04. Make one entry for each Night Service mode.l
[default: 0 (No Setting)]