Off-Hook Signaling
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Off-Hook Signaling
Description
Off-Hook ringing alerts a Multiline Terminal user that an incoming outside call is ringing to
that station during another call. Off-Hook Signaling helps important callers get through,
without waiting in line for the called extension to become free. The system provides the
following Off-Hook Signaling options:
Called Extension Block
The called extension Class of Service may block incoming Off-Hook Signaling attempts.
This is beneficial to users that do not want interruptions while on a call.
Automatic Signaling
Calling a busy extension automatically initiates Off-Hook Signaling. This option is useful
to receptionists, operators and others that must quickly process calls. This is set in the
called extension Class of Service.
Manual Signaling
After reaching a busy extension, manual signaling gives the caller the choice of using
Off-Hook Signaling or activating other features. Extensions without automatic signaling
have manual signaling. The users can dial a service code or press a Programmable
Function Key to send Off-Hook Signaling to the called telephone.
Selectable Off-Hook Signaling Mode
The Off-Hook Signal can be muted ringing, no off-hook ringing or a beep in the
handset - based on the caller’s programming.
Off-Hook Ringing
Use this option to enable/disable an extension Off-Hook Signaling for incoming calls. If
enabled, Off-Hook Signaling occurs normally. If disabled, calls queue behind the
extension busy line appearance and the user gets no Off-Hook Signaling indication.
The second line appearance stays idle. The caller hears ringback tone while their call
waits. This is set in the called extension Class of Service.
DID Call Waiting
An extension can optionally have DID calls camp-on with Off-Hook/Call Wait signaling,
without Off-Hook/Call Wait signaling or no signaling. This is set in the called extension
Class of Service.
Summary of Contents for ELECTRA ELITE IPK II
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