NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
Unified Messaging 2 - 1005
Warning: Voice messages forwarded to an e-mail address using e-mail integration are deleted
from the user mailbox and the following features are not supported: Pager Notification, Message
Waiting Indication.
The following e-mail protocols are supported:

IMAP
Internet Message Access Protocol (IMAP) allows the voice messaging system to access an
e-mail inbox. Using IMAP, the voice messaging system can obtain e-mail message headers
and body information from a variety of e-mail users. This information is then delivered to the
text-to-speech engine to convert the text into audio for playback.

MIME
Multipurpose Internet Mail Extensions (MIME), ensures that the voice messaging system can
read the message header and body information. Multipart MIME messages enable the e-mail
system to send enhanced versions of the message for messaging clients such as Lotus Notes
or Microsoft Outlook. In addition, multipart MIME messages contain plain text messages that
can be read to subscribers over the phone.

SMTP
Simple Mail Transport Protocol (SMTP), sends outgoing e-mail messages to e-mail boxes
using the voice messaging system. The Forward voice mail to the e-mail system, Forward
faxes to the e-mail system, Receive e-mail notification of new fax/voice mail and Reply to
e-mail messages via voice mail features use SMTP to send outgoing messages. SMTP can
also be configured to restrict the type of messages sent, such as only allowing SMTP mail to be
sent to other users on the same domain. Refer to your Exchange, Domino, or GroupWise
documentation, or consult your administrator on which settings will work best for your
organization.
Conditions

The following Voice Mail features require changing system tones in PRG 80-01-02 to work.
Refer to the programming section for the
Digital Voice Mail feature for details.

Call Holding

Call Screening

Busy Greeting

Await Answer Transfer
Caution
If HTML tags are heard when listening to an e-mail message by phone, the
system skips the message. Messages encoded only in HTML are not
supported by text-to-speech at this time. Messages containing HTML must
be encoded using multipart MIME for text-to-speech to work properly.