NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
IPK II In-Mail 2 - 595
Voice Mail Queuing
When accessing the voice mail, the system provides a voice mail queue. If all the voice mail ports are
busy, any call trying to get to the voice mail is placed in queue. As the voice mail ports become available,
the calls are connected to the voice mail in the order in which they were received.
As the Voice Mail Queue follows Department Hunting programming, the queue can hold a maximum of
10 calls. If the queue is full or if the voice mail ports are not assigned to a Department Group, the calls
are handled as though there were no voice mail queuing feature enabled. The calls either access voice
mail if a port is available or they receive a busy signal.
The Voice Mail Queuing feature does not work with the Conversation Record feature.
Message Key Operates as Voice Mail Key
The system enhances a telephone Message key function when connected to a system which has voice
mail installed. When an extension receives a voice mail, the MSG key can be used to check the number
of messages in voice mail, and call the voice mail to listen to the messages. If no Voice Mail
Programmable Function Key is defined (Program 15-07-01, code 77), the telephone Message Waiting
LED flashes to indicate new messages.
This option is not available with a networked voice mail – the voice mail must be local.
In-Mail Available
In-Mail is a plug-in “in-skin” full-featured, DSP-based integrated Voice Mail with Automated Attendant. It
is available in two models:

FM128(2) provides two Voice Mail ports, eight hours of message storage, and up to 160 mailboxes
requires a DSPII-U10 Unit.

FM128(4) provides four Voice Mail ports, eight hours of message storage, and up to 160 mailboxes
requires a DSPII-U10 Unit.
The In-Mail Automated Attendant answers incoming calls and routes them quickly and efficiently.
Integrated Voice Mail features include Conversation Record, Answering Machine Emulation, and Caller
ID with Return Call. Interactive Softkeys guide the display telephone user through the extensive In-Mail
feature set.
In-Mail Specifications
Part Number:
750558 750559
Ports: 2 4
Station Mailboxes: 128
Routing Mailboxes: 16
Master Mailboxes: 16
Total Mailboxes: 160