NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
Direct Inward Dialing (DID) 2 - 323
DID Intercept
DID Intercept automatically reroutes DID calls under certain conditions. There are three DID Intercepts:

Vacant Number Intercept
If a caller dials an extension that does not exist or misdials, Vacant Number Intercept can reroute
the call to the programmed DID Intercept extension ring group or Voice Mail. Without Vacant
Number Intercept, the caller hears error tone after mis-dialing.

Busy Intercept
Busy Intercept determines DID routing when a DID caller dials a busy extension. If Busy Intercept
is enabled, the call immediately routes to the programmed DID Intercept extension ring group or
Voice Mail. If Busy Intercept is disabled, the call follows DID Camp-On programming.

Ring-No-Answer Intercept
Ring-No-Answer Intercept sets the routing options for DID calls that ring unanswered at the
destination extension. With Ring-No-Answer Intercept enabled, the unanswered call reroutes to
the DID Intercept extension ring group or Voice Mail after the DID Ring-No-Answer Time. If
Ring-No-Answer Intercept is disabled, the unanswered call rings the destination until the outside
caller hangs up.
Delayed DID
Delayed DID allows a user a programmed time to answer a call. If the call is not answered within this
time, the system automatically answers the call. An outside party hears a voice message, music, or dial
tone according to the following conditions:

If a VRS is installed, the system sends a prerecorded message from the VRS.

If a customer-provided audio system (example: tape recorder) is connected, an error message or
music can be played for the caller.

If equipment is not connected for an announcement, the system sends a unique dial tone to the
outside caller.
This feature is not available for the normal incoming call on ISDN trunks.
DID Intercept Destination for Each DID Number
With this feature the system allows you to program a DID Intercept destination for a DID number which
receives no answer or busy call. The system can be programmed to use a trunk ring group, the VRS or
the voice mail as the programmed destination. Each vacant number intercept for a DID number can have
two destinations. The first destination is for an invalid DID number, busy or no answer extension. The
second destination is for a no answer trunk ring group.