NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
Voice Response System (VRS) 2 - 1099

20-07-14 Class of Service Options (Administrator Level) – VRS General Message Play
Enable (1)/Disable (0) the ability to dial Service Code 611 and listen to their General Message.
[default: 0 (COS 1~14) , 1 (COS 15)]

20-07-15 Class of Service Options (Administrator Level) – VRS General Message Record/Delete
Enable (1)/Disable (0)) the ability to dial Service Code 612 and record, listen to and erase the
General Message.
[default: 0 (COS 1~14) , 1 (COS 15)]

20-11-15 Class of Service Options (Hold/Transfer Service) – VRS Personal Greeting (Message
Greeting)
Enable (1)/Disable (0) the ability to dial Service Code 616 to record, listen to or erase a Personal
Greeting. This option also affects Park and Page.
(default: 1)

20-13-23 Class of Service Options (Supplementary Service) – Display the Reason for Transfer
Enable (1)/Disable (0) the ability to display the reason (Call Forward, Busy, No Answer or DND)
a VRS, DID, DISA, or ISDN call is being transferred to their extension.
(default: 0)

20-15-11 Ring Cycle Setup – VRS Waiting Message Incoming Call
Set the ring cycle callers hear when the VRS Waiting Message feature is used.
(default: 6)

21-01-02 System Options for Outgoing Calls – Intercom Interdigit Time
Automated Attendant callers must dial digits in this time (0~64800 seconds). If the caller dials to
slowly, they hear busy tone and must hang up and dial again
(default: 10)

22-01-10 System Options for Incoming Calls – VRS Waiting Message Operation
Determine whether the VRS Waiting Message is automatically (0) or manually (1) set.
(default: 0)

22-01-11 System Options for Incoming Calls – VRS Waiting Message Interval Time
For VRS Waiting Message, determine the time (0~64800 seconds) between the VRS
messages.
(default: 20)

22-02-01 Incoming Call Trunk Setup
For each Night Service mode, enter 1 if trunk should be automatically answered by VRS
Automated Attendant.
[default: 0 (Normal)])

22-04-01 Incoming Extension Ring Group Assignment
Assign extensions to the Ring Group programmed in PRG 25-03 and PRG 25-04 that should
receive the rerouted calls.
(default: Extensions 101~108 answer Ring Group 1 Calls, No other extensions ring these calls)

22-14-01 VRS Delayed Message for IRG – 1st Waiting Message Start Time
For each Ring Group, set the time the system waits before playing the first message (0~64800
seconds). This time is also used for VRS Waiting Message.
(default: 0)