NEC ELECTRA ELITE IPK II, User Manual

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Document Revision 4C Electra Elite IPK II
2 - 156 Call Monitoring

20-13-45 Class of Service Options (Supplementary Service) – MIC Key Mode While Call Monitoring
(Call Monitor Mode) (Version 1500 or higher required)
Use Disable (0) for Barge-In with Alert Tone or Enable (1) to allow coaching.

20-14-11 Class of Service Options for DISA/E&M – DISA/Tie Trunk Barge-In
Enable (1)/Disable (0) a DISA or tie trunk user from using the Barge-In feature with the service
code undefined in Program 11-12-08.

20-18-07 Service Tone Timers – Intrusion Tone Repeat Time
After a user Barges In, the system repeats the Barge-In tone after this time. Normally, you
should enter 0 to disable this time. (This time also affects any other call interruption feature, such
as Voice Mail Conversation Recording, Voice Over, etc.)

21-01-03 System Options for Outgoing Calls – Trunk Interdigit Time (External)
Program the time an extension must wait before the Barge-In feature can be used on a call (this
time expires before a call is put in a talk state). This time also affects Voice Over.
Operation
The call must be set up for about 10 seconds before it can be Monitored. Listen for busy/ring or busy
tone.
To Call Monitor after calling a busy extension:
1. Call a busy extension.
2. Press the Barge-In key (PRG 15-07 or SC 751: 34).
- OR -
The following steps are not available for DISA or Tie Line trunks.
1. Dial the extension number of the busy internal party.
2. Dial the single digit service code or the service code 710 (the access code will change).
To Call Monitor without first calling the busy extension:
1. Press Speaker or lift handset.
2. Dial 710 or press the Barge-In key (PRG 15-07 or SC 751: 34) (the access code will change).