Electra Elite IPK II
Document Revision 4C
Direct Station Selection (DSS) Console
2 - 355
When installing a DSS, the system must auto-detect the console for the LEDs to function
correctly. When connecting the DSS to an extension previously defined with another circuit
type, undefine the circuit type (enter 00 in Program 10-03-01 for the extension number),
then connect the DSS Console.
Programmable Function Keys for ACD codes (
10,
12,
13,
14,
15,
16,
17,
18,
19)
cannot be programmed on a DSS Console.
Programmable Function keys for Trunk Group (
02), Virtual Extension (
03), and Call
Appearance (CAP) Key (
08) cannot be programmed on a DSS Console as the system
does not allow entry of the additional data required for these keys.
A user can use the One-Touch Programmable Function Key (code 01) to have DSS
Console keys for Personal Speed Dial and common and group Speed Dial.
Lighting status for ACD agents and non-ACD agents does not appear on the same console
type. For ACD agent’s lighting status, a DSS Console must be programmed as an ACD
console in Program 30-01-01. For non-ACD agents, the console must be programmed as a
business console.
A DSS key indicates only a Call Forwarding indication for extensions forwarded with
Immediate Call Forwarding.
A DSS Console can have line keys for placing and answering calls.
The DSS Console provides one-touch calling and a Busy Lamp Field for Door Boxes. Refer
to
Door Box on page 2-379
when programming Door Boxes.
The DSS Console provides one-touch Night Service switching. Refer to
Night Service on
page 2-745
when programming Night Service options.
Like a One-Touch Key, a user can have DSS Console keys for Direct Station Selection,
Trunk Calling, Personal Speed Dial, Speed Dialing, and Service Code access.
The DSS Console provides one-touch External and Internal Page zone access. Refer to
Paging, External on page 2-769
and
Paging, Internal on page 2-775
.
You can program the DSS Console keys with service codes to provide the functions of
many of the Programmable Function keys. The stored service code can have up to three
digits, but it can have additional option codes added (e.g. to set Immediate Call Forward for
all calls. Trunk Group (
02), Virtual Extension (
03), and Call Appearance (CAP) Key (
08)
codes cannot be programmed on a DSS Console as the system does not allow entry of the
additional data required.
A DSS one-touch button cannot have a pause stored in the dial string.
With
Version 2000 or higher
, the capacity of a console can be expanded by assigning a
Page key (shift key). The Page key (shift key) must be assigned on keys 55~60.
The expanded capacity for DSS Consoles (two pages) which was added in
Version 2000
,
is not supported for DSS Consoles in the ACD Monitor Mode.
Summary of Contents for ELECTRA ELITE IPK II
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Page 3: ...FEATURES AND SPECIFICATIONS MANUAL INT 1072 IPK II DOCUMENT REVISION 4C VERSION 2100 ...
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Page 192: ...Document Revision 4C Electra Elite IPK II 2 168 Callback THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 206: ...Document Revision 4C Electra Elite IPK II 2 182 Caller ID THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 408: ...Document Revision 4C Electra Elite IPK II 2 384 Door Box THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 412: ...Document Revision 4C Electra Elite IPK II 2 388 Drop Key THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 544: ...Document Revision 4C Electra Elite IPK II 2 520 Intercom THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 549: ...Electra Elite IPK II Document Revision 4C Internal Hub 2 525 Operation None ...
Page 698: ...Document Revision 4C Electra Elite IPK II 2 674 K CCIS T1 THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 714: ...Document Revision 4C Electra Elite IPK II 2 690 Long Conversation Cutoff ...
Page 730: ...Document Revision 4C Electra Elite IPK II 2 706 Memo Dial THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 784: ...Document Revision 4C Electra Elite IPK II 2 760 One Digit Dial Option Operation None ...
Page 810: ...Document Revision 4C Electra Elite IPK II 2 786 Park THIS PAGE INTENTIONALLY LEFT BLANK ...
Page 1053: ...Electra Elite IPK II Document Revision 4C Uniform Numbering Network 2 1029 Operation None ...
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Page 1190: ...FEATURES AND SPECIFICATIONS MANUAL NEC Unified Solutions Inc Document Revision 4C ...