NEC ELECTRA ELITE IPK II, User Manual

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Document Revision 4C Electra Elite IPK II
2 - 980 Transfer
Prevent Recall of Transferred Call
The Class of Service program allows you to prevent a Transferred call from recalling the originating
extension if the call is not answered.
Transfer Call into Conference/Existing Call
This feature allows either a multiline terminal or single line telephone user with Barge-In ability to transfer
a call into an existing call. This call can be a 2-party call, a Conference call, or a Barge-In Conference.
The system allows Intercom and trunk calls to be transferred into a Conference call. This allows, for
example, an attendant to locate co-workers and then transfer them to an existing telephone meeting.
There is no need for the attendant to locate all the parties at the same time and sequentially add them to
the Conference.
Transfer to Trunk Ring Group Available
It is possible to transfer a trunk call to the trunk’s defined ring group (defined in Program 22-05-01:
Incoming Trunk Ring Group Assignment). The trunk then rings the defined extensions for the ring group.
This also allows the transferred call to ring over the External Paging (Program 31-05: Universal Night
Answer/Ring Over Page) so that an employee can answer the call from any available telephone.
To enable this feature, the system has a program option, Program 11-15-09: Service Code Setup
Administrative (for Special Access) – Transfer to Trunk Ring Group Code (not assigned at default).
When a call is transferred using this service code, it is transferred to the ring group destination for that
incoming trunk. For example, trunk 2 is in Ring Group 4. When the call is transferred using this service
code, the trunk rings all extensions programmed for Ring Group 4 or rings the External Paging Group for
Ring Group 4, depending on how the system is programmed.
Program 22-04-01: Extension Ring Group Assignment and Program 22-05-01: Incoming Trunk Ring
Group Assignment must be programmed to allow an extension access to the ring groups. If the call is not
answered, it can overflow to the destination defined in Program 22-08-01: DIL/IRG No Answer
Destination.
This service code also can be used with the VRS. This provides the caller listening to the VRS message
with the ability to transfer their call and have it ring the external page. The code the caller dials is defined
in Program 25-06-02: VRS/DISA One-Digit Code Attendant Setup.
Transfer Key Can Place Call on Hold
While on a call, press Transfer to place the call on hold.