NEC ELECTRA ELITE IPK II, User Manual

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Electra Elite IPK II Document Revision 4C
Hotline 2 - 509
Hotline
Description
Hotline gives a multiline terminal user one-button calling and Transfer to another extension (the Hotline
partner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer
calls to each other by pressing a single key.
The Hotline feature has two applications.

Hotline (Hotline partner)

Ringdown Extension, Internal/External (Refer to Ringdown Extension, Internal/External on page
2-849 .)
In addition, the Hotline key shows the status of the partner’s extension.
There are 512 internal Hotline extensions available.
Conditions

An extension user cannot use Hotline to pick up a call ringing their partner’s extension.

If a station is an ACD agent, the Hotline key blinks to indicate the ACD agent’s status.

Hotline keys can be assigned to the DSS consoles.

Hotline does not override Do Not Disturb.

Hotline always follows the Handsfree Answerback/Forced Intercom Ringing mode set at
the called extension. The Hotline caller can override the setting, if desired.

External Hotline automatically dials a telephone number or Speed Dial – System/Group/
Station number when the handset is lifted.

If the partner’s extension is busy, Hotline does not automatically activate Off-Hook
Signaling.
When the key is . . . The extension is . . .
Off Idle
On Busy or ringing
Fast Flash DND – All calls (option 3) or Intercom calls (option 2)
Double Wink On ACD Agent logged onto the group
Wink Off ACD Agent logged off