12
1.05 Support
•
If you run into difficulties with the operation of your KNK Force, turn off the power and look for a solution in
this manual.
Appendix B
is a list of Troubleshooting FAQ’s. If you continue to have technical questions or
issues, please contact your KNK dealer as soon as possible.
•
For any shipping issues, including delays or damages, please contact KNK USA (or your KNK distributor if
you are outside the USA) as soon as possible so that appropriate action with the shipping company can be
initiated.
•
For any mechanical issues, please contact KNK USA.
•
For more help in learning your Force, as well as sharing ideas and photos of projects with other owners, the
following links are recommended:
https://cutterpunk.com/knk-support/
https://groups.yahoo.com/neo/groups/KNK_Force/
KNK Force Facebook group:
https://www.facebook.com/groups/KNKForce/
For inspiration and tips on cutting specific materials:
•
For questions regarding Sure Cuts A Lot:
An online training program with over 4 hours of videos is available at this link:
1.06 Setting up SCAL with the Force
•
This section is similar to
Section 2.06
of the
C3 User Manual
but will use SCAL instead of C3. Again, you
must first have the Force communicating with C3 before attempting to use SCAL. Once you have an IP
address assigned, you can then close C3 and not open it again unless you need to update the Force.
•
If you have not yet installed SCAL, please go through
Section 3.01
to install SCAL and get the Force set up
as your cutter. If you are testing SCAL, it is not necessary to register the software but the program will only
work for 15 days and will make watermark cuts through your project.
1.06.1 Setting up the Cutting Mat
•
Before testing, it is recommended that you set up an online virtual mat (henceforth referred to as
Cutting Mat
in the manual) to match your actual KNK Force mat:
Open the
Document Panel
by clicking the icon on the right side of the screen
From the
Mat Size
drop down menu, select
Custom Size
:
KNK USA Phone: 800-268-3672
Summary of Contents for KNK Force
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