Stratasys uPrint, Service Manual, Page: 293 / 383

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D. “Carrier Invalid or Empty” Displayed on LCD
4. Remove and reinsert the carrier.
5. Spool e-prom empty or failed. Load a different spool.
6. Try a different Carrier
7. Replace material bay
E. Door Latch
Door doesn’t latch/unlatch.
1. Door is misaligned, adjust door hinge brackets.
2. Upper harness cable to solenoid is unplugged or open.
3. Door solenoid mounting bracket is loose or damaged. Replace
mounting bracket.
4. Door solenoid has failed. Check by toggling using MaracaEX.
Replace solenoid.
5. PDB has failed (won't latch only).
F. “Door Open” Displayed on LCD
Door doesn’t latch/unlatch.
1. The door is open. Close the door.
2. Verify the magnet mounted to door frame is not misaligned or
missing.
3. Door is misaligned, adjust door hinge brackets.
4. Door switch is bad, replace door switch.
G. Download
Model sent to system, but did not appear in
queue.
1. Verify the IP address on the printer and in CatalystEX match.
2. Send the file again. Check the lower status bar in CatalystEX for
error messages.
3. Reprocess and send the file again.
4. Remove special characters from CMB file name.
5. Cycle power on both the system and the work station.
6. Downloading starts but fails during download process. External or
internal network cable bad. Try different network cable or replace
pigtail (internal) network cable.