Stratasys uPrint, Service Manual, Page: 283 / 383

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14,32 Abort : PMD checksum error. 1. Power cycle machine.
2. Reinstall System Software.
3. If the frequency of the error is greater than once every three months,
replace the Controller Board.
14,33 Abort : Invalid being send to
PMD chip.
1. Power cycle machine.
2. Reinstall System Software.
3. If the frequency of the error is greater than once every three months,
replace the Controller Board.
14,34 Abort : Z axis table jammed 1. Not used on uPrint, uPrint SE, uPrint Plus and uPrint SE Plus printers.
14,35 Report: Time out while loading
carrier.
1. See Load Failed Section (K) in the Non-Error Code Section.
14,36 Report: Modeling material not
moving in head.
14,37 Report: Support material not
moving in head.
1. Check and re-seat J506 and check pins 2, 3, 7 and 8.
2. If error continues, replace the Controller Board.
14,38 Abort : Hardware turned off
power supply.
1. Check and re-seat connectors to Controller Board and PDB.
2. Replace the Controller Board.
3. Replace the PDB.
4. Replace umbilical cable.
5. Jumper the WDT to retrieve CFG to find additional errors.
14,39 Abort : Head thermocouple
fault.
1. Verify ambient temperature is above 18° C (64.4° F).
2. Check thermocouple wire for damage.
3. Using a meter, check to see if thermocouple is open at head.
4. Check/re-seat the connectors on the head board.
5. Open may be in umbilical head cable. Check and re-seat J505 and
check pins 7 and 17 on the I/O card.
6. Check and re-seat J7 and check pins 7 and 10 on the T/C amp board.
7. Replace the toggle head assembly.
8. Replace the head board.
14,40 Abort : Chamber thermocou-
ple fault.
1. Verify ambient temperature is above 18° C (64.4° F).
2. Check to see if chamber thermocouple is plugged in to the PDB.
3. Using a meter check if thermocouple is open. If so, replace
thermocouple.
4. Check chamber thermocouple and wire for damage.
5. Verify chamber fans are on. If not, replace 24VDC power supply.
6. Replace chamber thermocouple.
7. Replace PDB.
14,41 Abort : Motion command
while door open.
14,42 Abort : Load cartridge while
door open.
14,43 Abort : Modeling command
while door open
14,44 Abort : Select head command
while door open.
14,47 Abort : Tip wipe command
while door open.
1. Check to see if door latch is activating using LED's.
2. Check J504 pins 8 and 20 on the I/O card for loose contacts or bent
pins.
3. Look at LCD display, should show “Door Open” when machine is idle
and door is open.
4. Using LED's check to see “Door Open” toggles when switch is
activated. If not, check door switch and/or Mid-Unit Harness.
5. Wiggle the door, make sure the sensor reads the magnet with
movement to the door.
6. Check that the door magnet is present.
14,45 Report: Unable to write to
model material guide tube.
14,46 Report: Unable to write to sup-
port material guide tube.
1. Try a different material spool.
2. Clean contacts on carrier and material bay with an eraser.
3. Replace carrier.
4. Replace material bay.
Code Description Corrective Actions