Lantronix
ION x6010 User Guide
33493 Rev. F
Page 197 of 261
Message
:
Problem loading page – Mozilla Firefox
Meaning
: You tried to log in to the ION system from the Mozilla Firefox browser, but the login failed.
Recovery
:
1.
Make sure the web browser / version you are using is supported. See “
Web Browsers Supported
”
.
2.
Verify the URL entered.
3.
Verify NID access. See “
Accessing the NIDs
”
.
4.
Verify the IP address setting. See “
Setting the IP Addressing
”.
5.
Verify the URL (e.g., http:// versus https://).
6.
Try to log in to the ION system again.
7.
If the problem persists, contact Technical Support.
Message
:
Internet Explorer cannot display webpage
Meaning
: You tried to log in to the ION system from IE, but the login failed.
Recovery
:
1.
Make sure the web browser / version you are using is supported. See “
Web Browsers Supported
”
.
2.
Verify the URL entered (e.g., http:// versus https://).
3.
Verify NID access. See
“
Accessing the NIDs
”.
4.
Verify the IP address setting. See “
Setting the IP Addressing
” in the IONMM User Guide.
5.
Make sure HTTPS, SSH, and/or RADIUS servers are not enabled in the ION system / device configura-
tion.
6.
Try to log in to the ION system again.
7.
If the problem persists, contact Technical Support.