Lantronix
ION x6010 User Guide
33493 Rev. F
Page 130 of 261
Cannot upgrade modules
See
Upgrade fails.
Cannot upload upgrade files
See
Telnet connection is lost after a CLI command is executed
1.
If you can connect to the IONMM through the Web interface (see
“Starting the Web Interface”
), go
to step 3 below. If you cannot connect to the IONMM through the Web interface, continue with step
3 below.
2.
Check the following:
•
the IONMM is seated properly in the chassis
•
the IONMM is powered up
•
the network cable is seated
•
the network is operational
3.
For all modules (slide-in and remote) check the following:
•
module is properly seated/connected
•
module is powered up
4.
Cycle power for the module in question.
Note
: for slide-in cards, pull the module out so it is no
longer connected to the backplane, then slide the module back in, ensuring that it is firmly seated.
5.
If the problem persists, contact Technical Support.
Trap Server does not record traps
1.
Ensure the Trap Server application is running.
2.
SNMP traps may be blocked by a router or firewall. Consult your Network administrator to
determine if this is the case.
3.
Check that the correct SNMP trap manager IP address has been defined for the module.
•
For Web Interface – go to the
SNMP Configuration
section on the
MAIN
tab.
•
For CLI – at the device level, type:
show snmp config
.
4.
If the problem persists, contact Technical Support.
