Lantronix
ION x6010 User Guide
33493 Rev. F
Page 128 of 261
Problem Conditions
You can access the x6010 via the Web interface, Focal Point, and the CLI. Comparing the results of an
operation via each user interface is an initial step in troubleshooting.
1.
Verify the overall ION system configuration.
2.
Compare the ION configuration via each user interface (Web interface, CLI, Focal Point 3).
3.
Locate the specific error condition or message in the following sections.
Cannot access the NID via USB port
1.
If you can access the IONMM, continue with step 2 below. If you cannot access the IONMM, see the
IONMM User Guide.
2.
Check that the syntax for the
go
command is correct. The
go
command format is:
go [c=CHASSIS] [s=SLOT] [l1ap=PORT] [l2ap=PORT] (l1p=PORT|l2p=PORT|l3p=
PORT|l1d|l2d|l3d)
3.
Power cycle the NID.
4.
If the problem persists, contact Technical Support.
