Lantronix
ION x6010 User Guide
33493 Rev. F
Page 145 of 261
Unable to open xx. Please check your port settings.
This message indicates that HyperTerminal no longer recognizes which COM port to use for its
connection.
1.
Check that the USB cable is connected to the management station and the IONMM or NID.
2.
Check that the COM port is listed for the device manager on the management station.
a)
On the desktop, right-click on
My Computer
.
b)
Select
Manage
.
c)
Click
Device Manager
.
d)
In the right panel, expand the list for
Ports
(
COM & LPT)
.
3.
Is the COM port in the list?
Yes
No
Continue with
step 4.
Restart the Management station (PC).
4.
In the HyperTerminal window, select
File>Properties
.
5.
Check that the correct port is listed in the
Connect using
field.
6.
Restart the Management station (PC).
7.
Reboot the IONMM or NID.
8.
If the problem persists, contact Technical Support.
