Lantronix
ION x6010 User Guide
33493 Rev. F
Page 131 of 261
Upgrade fails
1.
Check the following:
•
The correct module(s) has been selected.
•
The module selected is listed in the
Card Type
column on the
Firmware Database
sub-tab.
•
A hierarchy conflict does not exist (i.e., trying to upgrade a level 2 module and its level 1 module
at the same time).
•
The modules are powered on.
2.
Wait two minutes, and then retry the operation. If the operation still fails, continue with step 3
below.
3.
Reboot the IONMM and all modules in the upgrade stream.
4.
Retry the operation.
Note:
you will have to do another upload of the upgrade files.
5.
If the problem persists, contact Technical Support.
Upload fails
1.
Check the following:
•
The IONMM is powered on.
•
The IP address of the TFTP server is correct.
•
The TFTP server is online and available.
•
The correct file name,
db.zip
, is specified (including the .zip extension for Windows XP). If using
Windows 7, name the file just “
db
”.
•
The
db.zip
file is in the default directory on the TFTP server.
•
The
db.zip
(or
db
) file contains the db.idx file and the upgrade files.
•
The
db.idx
file is formatted correctly (
“Creating the Database Index and Archive Files”
).
2.
Wait three minutes then retry the operation. If the operation still fails, continue with step 3.
3.
Reboot the IONMM.
4.
Retry the upload operation.
5.
If the problem persists, contact Technical Support.
