Dell C7765DN, User Manual

Page: 629 / 829

Status Code
629
016-794
[Cause] Media is not inserted correctly.
[Remedy] Check whether the media is inserted correctly.
016-795
016-796
016-797
[Cause] An error occurred when reading the data on the media.
[Remedy] On a computer, confirm the content recorded on the media.
016-799
[Cause] An invalid print parameter is included in the print data of the application, or the print
data and the Print Setup settings may not match.
[Remedy] Check the print data of the application and the Print Setup settings, and try printing
again.
017-700
[Cause] ThinPrint.Engine connection timed out.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-701
[Cause] An error occurred while connecting to ThinPrint.Engine.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-702
[Cause] The data sent to ThinPrint.Engine is invalid.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-703
[Cause] The print data sent from ThinPrint.Engine exceeded the maximum size of the machine.
[Remedy] Split the job, and try printing again.
017-704
[Cause] An internal error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Send the job again.
017-705
017-706
017-707
017-708
[Cause] ThinPrint.Engine SSL authentication error.
[Remedy] Check the server certificate information (expiry date and address) that is registered to
ThinPrint.Engine.
017-709
[Cause] An SSL communication error occurred between ThinPrint.Engine and the machine.
[Remedy] Check the settings of the machine.
017-713
[Cause] The SMTP server does not support STARTTLS.
[Remedy] Change SSL/TLS communication setting to other than [STARTTLS].
017-714
[Cause] SSL connection to the SMTP server failed.
[Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it,
check the port number of the SMTP server. If the error still is not resolved, contact
Customer Support at dell.com/contactdell .
017-715
[Cause] SMTP server SSL authentication error. The server certificate is invalid.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP - SSL / TLS Communication] in [SSL / TLS Settings] to [Disabled],
however the validity of the server cannot be warranted.
017-716
[Cause] SMTP server SSL authentication error. It is before the valid period of the server
certificate.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP - SSL / TLS Communication] in [SSL / TLS Settings] to [Disabled],
however the validity of the server cannot be warranted.
Status Code Cause and Remedy