Dell C7765DN, User Manual

Page: 626 / 829

23 Problem Solving
626
016-750
[Cause] The machine received a printing job ticket with a PDF or XPS from an application that
allows direct transmissions of files, but the printing job ticket data had a grammar or
print instruction unsupported by the machine.
[Remedy] Check whether you are correctly using the application and whether the print instruction
was correct.
If your application usage and print instruction are correct, check with the application
manufacturer that sent the print job for operations of the application.
If the error still is not resolved, have the Configuration Report, the Job History Report,
and the print data with the printing job ticket ready, and contact Customer Support at
dell.com/contactdell .
Note • XPS stands for XML Paper Specification.
016-751
[Cause] Probable causes are as follows:
1)During the PDF Bridge processing, a syntax or parameter error occurred, an undefined
command was used, and a PDF file was damaged.
2)When [Print Processing Mode([408])] for the PDF Direct Print feature has been set
to [PS([1])], memory is insufficient.
3)When [Print Processing Mode([408])] for the PDF Direct Print feature has been set
to [PS([1])], a PDF file including OpenType fonts is processed.
[Remedy] For 1), use the print driver to print the document.
For 2), take one of the following measures:
• Use the print driver to print the document.
• Increase PostScript memory.
For 3), create a PDF file in which OpenType fonts are not included.
For more information on the memory, refer to "Allocate Memory" (P.380).
016-752
[Cause] Unable to process for PDF Bridge because of insufficient memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution] to [High Quality], or from
[High Quality] to [Standard].
016-755
[Cause] Attempted to process a print-protected PDF file.
[Remedy] Cancel the print protection using Adobe Reader, and try printing again.
016-756
[Cause] Do not have permission to use the service.
[Remedy] Consult your system administrator.
016-757
[Cause] The passcode is incorrect.
[Remedy] Enter the correct passcode.
016-758
[Cause] The division does not have permission to use the service.
[Remedy] Consult your system administrator.
016-759
[Cause] The number of pages reached the maximum number of pages for this service.
[Remedy] Consult your system administrator.
016-760
[Cause] An error occurred during PostScript processing.
[Remedy] Take one of the following measures:
• Set [Image Quality] to [High Speed].
• Increase PostScript memory.
For more information on [Image Quality], refer to the help of the print driver. For more
information on memory, refer to "Allocate Memory" (P.380).
016-761
[Cause] An error occurred during image processing.
[Remedy] Set [Image Quality] to [Standard] and execute the operation again. If the error still is
not resolved, set [Print Page Mode] to [On].
Status Code Cause and Remedy