Trouble during Copying
579
Part of the image
is missing on the
copy.
The paper is damp.
If the paper is damp, the copy image may be
partially missing or unclear. Replace the paper
with new one.
Refer to "Loading Paper" (P.237).
Folded or wrinkled paper is
included in the tray.
Remove the unsuitable paper or replace all of
the paper with new one.
Refer to "Loading Paper" (P.237).
The document is pasted or
folded.
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.
The copy has a
stripe pattern.
The document enlargement
ratio is too large.
Vertical stripes may be printed on the copies
depending on the ratio. Adjust the ratio to
eliminate the stripes.
Refer to "Reduce / Enlarge (Making Enlarged/
Reduced Copies)" (P.70).
The copy is
misaligned or
skewed.
The document is not loaded
correctly.
Load the document correctly.
Refer to "Copying Procedure" (P.60).
The document guides on the
document feeder are not set
in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "Copying Procedure" (P.60).
The paper tray is not inserted
correctly.
Firmly push in the tray until it stops to set it
properly.
Refer to "Loading Paper" (P.237).
The paper guides in Tray 5 are
not set in the correct
positions.
Load the paper correctly, and align the paper
guides to the paper edges.
Refer to "Loading Paper in Tray 5 (Bypass
Tray)" (P.238).
Unable to copy
with the specified
size.
The document glass or the
document cover is dirty.
Clean the document glass or the document
cover.
Refer to "Cleaning Document Cover and
Document Glass" (P.262).
The document is a
transparent type such as a
transparency film.
Place a white sheet of paper on top of the
document when copying.
The document is misaligned.
Load the document correctly.
Refer to "Copying Procedure" (P.60).
The document guides on the
document feeder are not set
in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "Copying Procedure" (P.60).
The document is a non-
standard size.
Specify the document size, and then copy.
Refer to "Copying Procedure" (P.60).
The document is folded.
Flatten the curl and load the document again.
Refer to "Copying Procedure" (P.60).
Symptom
Cause
Remedy
Summary of Contents for C7765DN
Page 1: ...Dell C7765dn Color Multifunction Printer User s Guide Regulatory Model C7765dn ...
Page 32: ...1 Before Using the Machine 32 ...
Page 144: ...3 Copy 144 ...
Page 156: ...4 Fax 156 ...
Page 168: ...5 Scan 168 ...
Page 272: ...13 Maintenance 272 ...
Page 294: ...14 Machine Status 294 ...
Page 468: ...16 Dell Printer Configuration Web Tool Settings 468 ...
Page 510: ...19 Scanner Environment Settings 510 ...
Page 564: ...22 Authentication and Accounting Features 564 ...
Page 764: ...28 Using Shortcut Menu 764 ...
Page 796: ...29 Using Access Google Drive 796 2 Check the content status 3 Select Close ...
Page 802: ...29 Using Access Google Drive 802 ...
Page 816: ...30 Google Cloud Print 816 ...