23 Problem Solving
648
026-722
[Cause] The USB memory device is not initialized.
[Remedy] Initialize the USB memory device on a computer with the following file format, and then
execute the operation again.
• Supported file formats: FAT12, FAT16 (FAT), FAT32
Note
•
NTFS is not supported.
•
A software-encrypted USB memory device is not supported.
If the error still is not resolved, contact Customer Support at
dell.com/contactdell
.
026-723
[Cause] The machine failed to access to the medium.
[Remedy] 1)Check that the medium is not inserted or removed, or the other medium is not
inserted, while the machine is referencing the medium.
2)Check that the file in the medium can be accessed via a computer.
026-726
[Cause] The machine configuration information at a print job specification does not match the
actual machine configuration.
[Remedy] Modify the machine configuration information in the print driver screen to match the
actual machine configuration.
026-727
[Cause] Probable causes are as follows:
1)Unusable characters are included in the path name of the file location.
2)The length of the path name of the file location (including extension) exceeds the
number of characters available.
[Remedy] Take one of the following measures:
1)Change the path name of the file location.
2)Set the path in the range of 1 to 255 bytes.
026-730
[Cause] The size of paper loaded in the specified tray is unknown.
[Remedy] Check whether the paper guides are correctly positioned in the tray, and then try again.
026-736
[Cause] An internal error occurred while sending the scanned document to the HTTP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at
dell.com/contactdell
.
026-737
[Cause] Unable to send the scanned document to the HTTP server because a network error
occurred.
[Remedy] Consult your network administrator whether the network or the server have any
problem.
026-738
[Cause] The machine failed to send scanned document data to the HTTP server because Web
application is closed during it.
[Remedy] Execute the operation again.
027-400
[Cause] Communications with the machine failed.
[Remedy] If other messages are displayed, confirm their content. If the control panel is being
operated, terminate the operation. If remote access is being executed, wait until it
completes. If the error still is not resolved, switch off the machine power, make sure that
the touch screen is blank, and then switch on the machine power.
If the problem persists, contact Customer Support at
dell.com/contactdell
.
027-442
[Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 1] for IPv6 on the machine, or the IP address of IPv6
on the network device, to remove the duplication of addresses.
027-443
[Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 2] for IPv6 on the machine, or the IP address of IPv6
on the network device, to remove the duplication of addresses.
Status Code
Cause and Remedy
Summary of Contents for C7765DN
Page 1: ...Dell C7765dn Color Multifunction Printer User s Guide Regulatory Model C7765dn ...
Page 32: ...1 Before Using the Machine 32 ...
Page 144: ...3 Copy 144 ...
Page 156: ...4 Fax 156 ...
Page 168: ...5 Scan 168 ...
Page 272: ...13 Maintenance 272 ...
Page 294: ...14 Machine Status 294 ...
Page 468: ...16 Dell Printer Configuration Web Tool Settings 468 ...
Page 510: ...19 Scanner Environment Settings 510 ...
Page 564: ...22 Authentication and Accounting Features 564 ...
Page 764: ...28 Using Shortcut Menu 764 ...
Page 796: ...29 Using Access Google Drive 796 2 Check the content status 3 Select Close ...
Page 802: ...29 Using Access Google Drive 802 ...
Page 816: ...30 Google Cloud Print 816 ...