Dell C7765DN User Manual Download Page 743

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Problem Solving

743

Problem Solving

This section describes troubles that may occur with the machine and its solutions. Follow

the troubleshooting described below.

Troubleshooting

View Detailed Information

Detailed information for the Eco copy feature may be required upon contacting us. Follow

the procedures below to view the detailed information.

Select [Eco copy] on the [Home] screen.

Press the <Dial Pause> button on the control panel for over five seconds.

View the information on the screen.

Note the information.

Select [Close].

Symptom

Cause and Remedy

Text is too small to be readable.

Select a larger paper size or print fewer pages per

sheet.

The original is printed on both sides but only

the front side of the original is copied.

Select [Edit] to display the [Other Settings]

screen and select [2

2 Sided].

Load the original in the document feeder.

Summary of Contents for C7765DN

Page 1: ...Dell C7765dn Color Multifunction Printer User s Guide Regulatory Model C7765dn ...

Page 2: ...which Microsoft is licensing such intellectual property may be found at http go microsoft com fwlink LinkId 52369 DES This product includes software developed by Eric Young eay mincom oz au AES Copyright c 2003 Dr Brian Gladman Worcester UK All rights reserved This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms TIFF libtiff Copyright c 1988 1997 Sam Leff...

Page 3: ...29 AES 29 TIFF libtiff 29 ICC Profile Little cms 29 XML Paper Specification XPS 29 Cyrus SASL 29 Legal Notice 31 2 Product Overview 33 Machine Components 34 Power Source 41 Switching the Main Power On 41 Switching the Power On 41 Switching the Power Off 42 Switching the Main Power Off 43 Circuit Breaker 44 Power Saver Mode 46 Wakeup Motion Sensor 47 Entering the Power Saver Mode 47 Exiting the Pow...

Page 4: ...de Copying Multiple Pages onto One Sheet 85 Lighten Darken Adjusting the Copy Density 86 Image Quality 87 Original Type Selecting the Document Type 87 Image Options Adjusting Copy Density Sharpness Saturation of Images 89 Image Enhancement Erasing the Background Color of Documents Adjusting Contrast 90 Color Effects Selecting an Image Quality 91 Color Balance Adjusting Color Balance 92 Color Shift...

Page 5: ...Originals 140 Delete Outside Delete Inside Deleting Outside or Inside of the Selected Area 142 Stored Programming Calling a Stored Program for Build Job 143 4 Fax 145 Fax Procedure 146 Step 1 Loading Documents 146 Step 2 Selecting Features 148 Step 3 Specifying Destinations 149 Step 4 Starting the Fax Job 150 Step 5 Confirming the Fax Job in Job Status 152 Operations during Faxing 153 Stopping the...

Page 6: ...n the Home Screen 188 9 Media Print Text and Photos 189 Overview of Media Print 190 Supported Media and File Formats 191 Notes and Restrictions on Media Print 191 Inserting USB Memory Device 193 Media Print Text 196 Selecting Files 196 Select From List Screen 197 Media Print Photos 198 Selecting Files 198 Select From List Screen 199 Selecting the Printing Options 200 Media Print Photos 200 Media P...

Page 7: ...ple Cartridge for Finisher B1 256 Replacing Booklet Staple Cartridge for Booklet Maker Unit for Finisher B1 258 Emptying the Hole Punch Waste Container for Finisher B1 259 Cleaning the Machine 260 Cleaning the Exterior 260 Cleaning the Interior LED Printheads 260 Cleaning the Touch Screen 262 Cleaning Document Cover and Document Glass 262 Cleaning Film and Constant Velocity Transport Glass 263 Cle...

Page 8: ...ettings 319 Paper Tray Settings 321 Image Quality Adjustment 326 Reports 327 Maintenance 329 Watermark 330 Force Annotation 332 Print Universal Unique ID 333 Notify Job Completion by E mail 333 Plug in Settings 334 Other Settings 334 Copy Service Settings 348 Copy Tab Features Allocation 348 Preset Buttons 349 Copy Defaults 349 Copy Control 354 Original Size Defaults 356 Reduce Enlarge Presets 357...

Page 9: ...l Internet Fax Service Settings 406 E mail Control 406 Address Book Settings 409 Folder Service Settings 410 Job Flow Service Settings 411 Media Print Service Settings 412 Stored File Settings 413 Web Applications Service Setup 415 Server Certificate Verification Settings 415 Server Setup 417 Other Settings 418 Web Browser Setup 419 Setup 421 Create Folder 421 Stored Programming 423 Create Job Flo...

Page 10: ...the Computer 474 Dell Printer Configuration Web Tool Setting Items 474 Installation When Using TCP IP LPD Port 9100 475 Step 1 Preparations 475 Step 2 Configuration on the Machine 475 Step 3 Configuration on the Computer 476 Dell Printer Configuration Web Tool Setting Items 476 Installation When Using NetWare 478 Step 1 Preparations 478 Step 2 Configuration on the Machine 478 Step 3 Configuration ...

Page 11: ... 501 Step 3 Configuration on the Computer 502 Configuration of Store to USB 503 Step 1 Available USB Memory Devices 503 Step 2 Dell Printer Configuration Web Tool Setting Items 503 Configuration of Job Flow Sheets 504 Step 1 Enabling Ports and Setting up TCP IP 504 Step 2 Configuring the SNMP Port 505 Step 3 Configuration on the Computer 505 Configuration of Store Send Link 506 Step 1 Configuring ...

Page 12: ...27 Configuration of PDF XPS Signature 529 Installation Overview 529 Step1 Configuration on the Machine 529 Step2 Configuration on the Computer 530 22 Authentication and Accounting Features 531 Overview of Authentication and Accounting Feature 532 Overview of Authentication Feature 532 Overview of Accounting Feature 533 Authentication 534 User Types Managed by Authentication Feature 534 User Roles ...

Page 13: ...cted 582 Trouble during Faxing 584 Sending Problems 584 Receiving Problems 586 Trouble during Scanning 588 Unable to Scan with the Machine 588 Unable to Import Scanned Documents to the Computer 589 Unable to Send a Scanned Document over the Network FTP SMB 590 Unable to Send E mail 591 The Image is not What was Expected 591 Network related Problems 593 When using SMB 593 When using NetWare 595 Whe...

Page 14: ...on Version Upgrade 702 About License 704 About OSS 704 25 Install Operation for Access Google Drive 717 Before Installation 718 Environment Settings 718 SSL TLS Settings in Dell Printer Configuration Web Tool 720 Installation Procedures 723 Installation 723 Uninstallation Version Upgrade 724 About License 726 About OSS 726 26 Using Eco copy 739 About Eco copy 740 Eco copy Procedure 741 Problem Sol...

Page 15: ...ess Google Drive 766 Using Google Drive from the Machine 767 Log In Log Out 767 About the Screens 769 Searching Files 772 Creating a New Collection 773 Printing Files 773 Uploading Data 775 Uploading Data Automatically from Folders 778 Settings by a System Administrator 783 Storing Authentication Information 783 Activating User History 785 Setting the Default Value 786 Entering Text 789 About the ...

Page 16: ...the Device Registration Status 809 Sharing a Device between Multiple Users 809 Cancelling the Registration of the Device from Google Cloud Print 809 Printing 810 Problem Solving 811 Problems on Registering 811 Problems on Printing 812 Status Code 813 Notes and Restrictions 815 Index 817 ...

Page 17: ...achine This chapter describes how to use this guide as well as legal notice you should read before using the machine Preface 18 Types of Manuals 19 Using This Guide 20 Technical Support 24 About License 25 Legal Notice 31 ...

Page 18: ...perating the machine The guide assumes that you are familiar with a personal computer and that you are knowledgeable of computer networks When you need additional information refer to the manuals provided with the personal computer operating system and network products For information on optional components for the print feature also refer to the guide provided with each optional accessory After r...

Page 19: ...D ROM Driver CD Kit Documentation HTML The documentation describes installation and configuration procedures for print drivers and the printer environment This documentation is included in the Driver CD Kit Print Driver Help The help describes print features and operations Guides for Optional Components Optional components are available for the machine Some of them come with user guides The guides...

Page 20: ...the Copy service 4 Fax Describes the basic operations and features for the Fax services 5 Scan Describes the basic operations and features for the Scan services 6 Job Flow Sheets Describes the operations to use a job flow created on a remote system 7 Stored Programming Describes the Stored Programming service that enables you to store customized job settings 8 Web Applications Describes the operat...

Page 21: ... the services via the Internet Fax service on the machine 21 Encryption and Digital Signature Settings Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents 22 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting ...

Page 22: ...on on operations or features A cross reference included in this guide Names of CD ROM features and touch screen messages and input text Folders files applications button or menu names displayed on the touch screen Names of menus commands windows or dialog boxes displayed on the computer screen and their buttons and menu names button Hardware buttons on the control panel key Keys on the keyboard of...

Page 23: ...dge Feed LEF Loading the document or paper in portrait orientation when viewed from the front of the machine Short Edge Feed SEF Loading the document or paper in landscape orientation when viewed from the front of the machine LEF Orientation Paper feed direction SEF Orientation Paper feed direction ...

Page 24: ...e Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Online Services You can learn about Dell products and services at dell com You can access Dell Support through dell com support The Dell C7765dn Color Multifunction Printer is Blue Angel certified for Germany You can access the Blue Angel techsheet at dell com support manuals Warranty and Return Policy Dell Computer Corpo...

Page 25: ...EMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE JPEG Code Our p...

Page 26: ...FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other dealings in this Software without prior written authorization of the copyright holder FreeBSD This product contains the part of FreeBSD codes The FreeBSD Copyright...

Page 27: ...reserved Redistribution and use in source and binary forms with or without modification are permitted only as authorized by the OpenLDAP Public License A copy of this license is available in the file LICENSE in the top level directory of the distribution or alternatively at http www OpenLDAP org license html OpenLDAP is a registered trademark of the OpenLDAP Foundation Individual files and or cont...

Page 28: ...ation may revise this license from time to time Each revision is distinguished by a version number You may use this Software under terms of this license revision or under the terms of any subsequent revision of the license THIS SOFTWARE IS PROVIDED BY THE OPENLDAP FOUNDATION AND ITS CONTRIBUTORS AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF ME...

Page 29: ... TIFF libtiff Lib TIFF copyright c 1988 1997 Sam leffler Copyright c 1991 1997 Silicon Graphics Inc ICC Profile Little cms Little cms copyright c 1988 2004 Marti Maria XML Paper Specification XPS This product may incorporate intellectual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft co...

Page 30: ... OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE 3 The name Carnegie Mellon University must not be used to endorse or promote products derived from this software without prior written permission For permission or any other legal details please contact Office of Technology Transfer Carnegie Mellon University 5000 Forbes Avenue Pittsburgh PA 15213 3890 412 268 4387 fax 412 268 7395 ...

Page 31: ...at may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your lega...

Page 32: ...1 Before Using the Machine 32 ...

Page 33: ...ch as machine components how to switch the machine on and off and how to use the touch screen Machine Components 34 Power Source 41 Circuit Breaker 44 Power Saver Mode 46 Control Panel 49 About the Home Screen 53 Entering Text 57 Installing the Tray Attachment on the Finisher B1 58 ...

Page 34: ...evels 5 Lower Center Tray output tray Copies and prints are delivered here facing down 6 Power switch Switches the power of the machine on and off Refer to Power Source P 41 7 Front cover Open this cover to replace the consumables 8 Tray 1 to 4 Load paper here 9 Locking casters Used for locking the wheels of the machine Lock these casters after moving the machine to its installation site 10 Tray 6...

Page 35: ...s Lamp The Access Lamp lights up while the wakeup motion sensor reflection sensor detects human presence 16 Side Tray Copies and prints are delivered here facing up 17 Stylus pen Used for touching the touch screen on the control panel to configure settings Note You can directly touch the touch screen not only with the stylus pen but also with a finger 18 Stylus pen holder Stores the stylus pen No ...

Page 36: ... 9 10BASE T 100BASE TX 1000BASE T connector Connects to a network cable No Component Function 1 2 3 4 5 6 7 No Component Function 1 Drum cartridge release lever Unlock this lever when replacing a drum cartridge 2 Toner cartridges Contains Black K Cyan C Magenta M and Yellow Y toner image forming powder 3 Main power switch Switches the main power on off of the machine Always follow the instructions...

Page 37: ...aded correctly 2 Lever Turn this lever to clear paper jams 3 Left cover Open this cover to clear paper jams 4 Inner cover Open this cover to clear paper jams 5 Document guides Use these guides to align the edges of documents 6 Document feeder tray Load documents here 7 Document output tray Scanned documents are delivered here 8 Document stopper Prevents outputs from falling off 9 Constant velocity...

Page 38: ...act Customer Support at dell com contactdell TEL LINE1 LINE2 LINE3 4 1 2 3 No Name marked on the cover of the machine Name displayed on the touch screen Function 1 TEL Enables you to connect the machine to a telephone device 2 LINE 1 Line 1 Use this connector to connect to a telephone line 3 LINE 2 Not available 4 LINE 3 Not available ...

Page 39: ...placing the booklet staple cartridge 4 Booklet staple cartridge Contains staples Remove this cartridge when replacing or adding staples or clearing staple jams 5 Top cover Open this cover to clear paper jams 6 Finisher tray Stapled or creased outputs are delivered here 7 Creaser unit Creases outputs in half 8 Staple cartridge Contains staples 9 Front cover Open this cover when clearing paper jams ...

Page 40: ...nal 2 4 Hole Punch Kit optional Hole punches outputs Note The distance between the two holes made with the US 2 3 Hole Punch Kit US standard is 70 mm which is different from the 80 mm distance made with the 2 4 Hole Punch Kit 14 Center tray Top cover of the finisher transport Copies and prints are delivered here when they are unable to be delivered to the finisher tray Pull the cover upward when c...

Page 41: ...the Fax service Switching the Main Power On The following describes how to switch the main power on Note Do not switch off the main power immediately after switching on the main power This may damage the hard disk and the memory or cause a machine malfunction 1 Make sure that the power cord is plugged in correctly 2 Open the front cover 3 Press the main power switch to the position to switch the m...

Page 42: ...nstalled Note If the machine does not power on check the following The power cord is plugged in The main power is switched on The RESET button is set on and is in the depressed position Switching the Power Off The following describes how to switch the power off 1 Before switching the power off make sure that the machine has completed all copy or print jobs Then make sure that the Data indicator is...

Page 43: ... a screen is displayed on the touch screen or while the Power Saver button is blinking Switching off the main power under such circumstances may damage the hard disk and the memory or cause a machine malfunction Switch the main power off first when unplugging the power cord Unplugging the power cord with the main power on may damage the hard disk and the memory or cause a machine malfunction 1 Mak...

Page 44: ...eaker may be disabled causing a risk of electric shock If you have any problems with the circuit breaker contact Customer Support at dell com contactdell The following describes how to check the circuit breaker 1 Press the power switch to the position to switch the power off 2 Make sure that the touch screen is blank and the Power Saver button does not light up 3 Open the front cover 4 Press the m...

Page 45: ... Press the TEST button lightly with a sharp edge such as a pen tip The depressed RESET button will stick out again This is the end of the check procedure 7 Press the RESET button back to the depressed position TEST button ...

Page 46: ...ces necessary to activate the machine to exit the Power Saver mode and make the machine ready to start exiting the Power Saver mode When you make the machine exit the Power Saver mode by pressing the Power Saver button the machine does not immediately identify the movements such as opening or closing of the front cover To make the machine identify these operations operate the control panel before ...

Page 47: ...e Power Saver button Note The touch screen is lit off by pressing the Power Saver button and the machine enters the Power Saver mode The machine may not immediately exit the Power Saver mode when you press the Power Saver button soon after entering the Power Saver mode The machine will not enter the Power Saver mode while a job is being processed Press the Power Saver button after the job is compl...

Page 48: ...s to exit When the following device is connected to the machine and a user performs the following operation the Low Power mode can be deactivated without pressing the Power Saver button Placing a smart card on the smart card reader Note If the machine is in the Sleep mode however the Sleep mode will not be deactivated by the operation above Set a longer time to elapse until the machine enters the ...

Page 49: ...se modes 4 Job Status button Press this button to check or cancel the current job to check or print stored jobs or to check completed jobs 5 Machine Status button Press this button to check the machine status and meters to check the status of consumables and to print reports 6 Power Saver button When the machine is not used for a while it enters the Power Saver mode to reduce power consumption Whe...

Page 50: ...ax files in a Stored File List For information on the Stored File List refer to Stored File List P 277 You can change the lighting pattern of the Data indicator For more information refer to Data Indicator P 347 14 Speed Dial button Press this button to specify a recipient with an address number when sending a fax or e mail 15 C Clear button Press this button to cancel a numerical value you have e...

Page 51: ... P 319 23 One touch buttons Only available for machines with the Fax service Allows you to specify a recipient with the simple press of a button You can use the buttons for the Fax Internet Fax Scan E mail and Scan to PC jobs Turn over the panels to display buttons 1 70 M01 and M02 There are two ways in which address numbers and stored programs are assigned to the one touch buttons Select either o...

Page 52: ...n Displayed after Auto Clear You can select Last Selection Screen or Home for the screen to be displayed after Auto Clear Assigning Services to the Custom Buttons You can assign services to the Custom buttons on the control panel Custom 1 to Custom 3 By assigning frequently used services to the Custom buttons you can switch to the services without returning to the Home screen Note By default Copy ...

Page 53: ...ontrol panel to enter the Authentication mode To exit the Authentication mode press the Log In Out button on the control panel You can also select the login information field in the upper right corner of the touch screen For information on the Authentication or Accounting mode refer to Authentication and Accounting Features P 531 Service Buttons Allows you to set the features for each service Copy...

Page 54: ...e FTP or SMB protocol Store to Folder You can scan documents and save the scanned data in a folder of the machine Send from Folder You can operate files stored in a folder of the machine Stored Programming You can operate stored programs Stored Programming is a service that allows you to store settings that you expect to use frequently and call them with a single button operation For more informat...

Page 55: ...rating from a computer on the network Also you can save the scanned data to a computer on the network Note WSD stands for Web Services on Devices Additional Feature Buttons Allows you to set the additional features that are not related to jobs Language You can select the language to be displayed on the touch screen The setting here will be reset when the power is switched off and on Note When you ...

Page 56: ...en Button Settings P 319 Setup You can create or update folders job flows and the Address Book For more information refer to Setup P 421 Calibration The machine can automatically calibrate colors when the reproducibility of density or color in copies and prints deteriorates For more information refer to Executing Calibration P 265 Activity Report You can print an Activity Report to check if a tran...

Page 57: ...ring alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on the keyboard you can select a symbol from the pull up options displayed on the bottom left of the screen Entering a space Select Space Deleting characters Select Backspace to delete one character at a time Select Delete ...

Page 58: ...chment on the finisher tray may help you deliver and stack A4 and B5 sheets without staples more neatly on the finisher tray of Finisher B1 1 Remove the tray attachment from the rear of the finisher tray 2 Install the tray attachment onto the middle of the finisher tray as shown in the diagram ...

Page 59: ...apter describes the basic operation and features for the Copy service Copying Procedure 60 Operations during Copying 66 Simple Copy 69 Copy 74 Image Quality 87 Layout Adjustment 94 Output Format 109 Job Assembly 135 ...

Page 60: ...een For information on document sizes that can be detected automatically and how to enter a non standard document size refer to Original Size Specifying the Scan Size for the Document P 99 The standard document sizes that can be detected automatically depend on Paper Size Settings in the System Administration mode For information on Paper Size Settings refer to Paper Size Settings P 335 The docume...

Page 61: ...e document cover after using the document glass The document glass automatically detects standard size documents For non standard size documents enter the size on the Original Size screen For information on document sizes that can be detected automatically and how to enter a non standard document size refer to Original Size Specifying the Scan Size for the Document P 99 The standard document sizes...

Page 62: ...imple Copy Allows you to only select basic features to copy documents Copy Allows you to make detailed settings to copy documents The following describes how to select features on the Copy screen For information on Simple Copy refer to Simple Copy P 69 Note The features displayed on the screen depend on the configuration of your machine When the Authentication or Accounting feature is enabled a us...

Page 63: ...ment P 94 Output Format P 109 Job Assembly P 135 Step 3 Entering a Quantity The following describes how to enter the number of copy sets You can enter up to 999 sets 1 Enter the number of copies using the numeric keypad The number of copies entered appears on the upper right of the touch screen 2 If you have entered an incorrect value press the C Clear button and then enter the correct value Clear...

Page 64: ...eing scanned This allows you to scan the documents as a single set of data 2 Select Next Original while scanning is in progress Note When using the document feeder load the next document after the machine has finished scanning the first document When Next Original is displayed on the screen shown on the right and no operation is performed for a certain period of time the machine automatically assu...

Page 65: ...are not output after you start the copy job the job may be in pending status Use the following procedure to confirm the job status 1 Press the Job Status button 2 Confirm the job status Note Select to return to the previous screen or to move to the next screen Job Status button ...

Page 66: ...ing the Copy Job 66 Changing the Number of Copies 67 Interrupting the Copy Job 68 Stopping the Copy Job To cancel a copy job in progress use the following procedure 1 Press either the Stop button on the control panel or Delete on the touch screen 2 Select Delete If Delete does not appear on the screen 1 Press the Job Status button Stop button Job Status button ...

Page 67: ...evious screen or to move to the next screen 3 Select Delete 4 Select Delete Changing the Number of Copies To change the number of copy sets during scanning or copying use the following procedure 1 Press either the Stop button on the control panel or Delete on the touch screen Stop button ...

Page 68: ...ress the Interrupt button only after all the documents have been scanned The machine does not accept another job while it is scanning the documents or when Next Original has been selected 1 Press the Interrupt button The Interrupt button lights up to indicate that the machine is in the Interrupt mode 2 Load a document and set features if necessary 3 Specify the number of copy sets with the numeric...

Page 69: ...feature Paper Supply Selecting the Paper for Copying 69 Reduce Enlarge Making Enlarged Reduced Copies 70 2 Sided Copying Making 2 Sided Copies 71 Auto Color Black White Selecting the Color for Copying 72 Lighten Darken Adjusting the Copy Density 72 2 Pages per Side Copying Two Pages onto One Sheet 73 1 Staple 73 1 Select Simple Copy on the Home screen 2 Select a feature on the Simple Copy screen P...

Page 70: ...n the bypass tray Checking the Remaining Amount of Paper in the Paper Tray The icon displayed beside the tray number indicates the amount of paper remaining in the paper tray Reduce Enlarge Making Enlarged Reduced Copies This feature allows you to select a copy ratio to enlarge or reduce the size of copies 1 Select Reduce Enlarge Indicates that the remaining amount of paper is 25 to 100 Indicates ...

Page 71: ...eature allows you to copy 1 sided and 2 sided documents on one side or both sides of paper 1 Select any option 1J1 Sided Makes a copy of a 1 sided document on one side of the paper 1J2 Sided Makes a copy of a 1 sided document on both sides of the paper 2J2 Sided Makes a copy of a 2 sided document on both sides of the paper Note When you copy both sides of the 2 sided document to one side and the d...

Page 72: ... is too small The colors are too light In that case change a level from the five levels which is used for the machine to recognize color For more information refer to Output Color Recognition P 326 Color Copies in full color Black White Copies in black and white regardless of the colors in the original document Note Some colors may be restricted and may not be used for printing the copy For more i...

Page 73: ...nd the document size is bigger than A4 the orientation of the copied images may not be appropriate To achieve the copy result with the correct orientation scan Side 1 and Side 2 separately in different orientations using the document glass For information on how to copy four or eight pages of a document together onto a single sheet of paper refer to Pages per Side Copying Multiple Pages onto One S...

Page 74: ...inishing Options 85 Pages per Side Copying Multiple Pages onto One Sheet 85 Lighten Darken Adjusting the Copy Density 86 You can customize the layout of the features displayed on the Copy screen For more information refer to Copy Tab Features Allocation P 348 1 Select Copy on the Home screen 2 Select a feature on the Copy screen Reduce Enlarge Making Enlarged Reduced Copies This feature allows you...

Page 75: ...elected You can select a ratio from the standard copy ratios or can enter a ratio directly 1 Select a copy ratio or specify a value Variable Specify a ratio in the range from 25 to 400 in 1 increments To specify a value use the numeric keypad or and Specifying 100 allows you to make copies at the same image size as the original document When you make enlarged reduced copies from standard sized doc...

Page 76: ... the edges of the document set the amount of edge erase to 0 mm Note that if the amount is set to 0 mm the edges of the copied document may get dirty You can set Edge Erase on the Layout Adjustment screen For more information refer to Edge Erase Erasing Edges and Margin Shadows of the Document P 101 When Independent X Y is Selected You can specify reduction enlargement ratios for the width and len...

Page 77: ...llows you to select the tray that holds the paper you want to use 1 Select a paper tray Auto Select Automatically determines the tray holding the appropriate paper based on the document size and the specified copy ratio Note This cannot be selected together with Auto under Reduce Enlarge Trays 2nd to 5th buttons on the screen Allows you to directly select the desired tray You can change the paper ...

Page 78: ...appropriate paper based on the document size and the specified copy ratio When Tray 5 is selected the Tray 5 screen is displayed where you can specify a paper type other than plain paper and non standard size paper For more information refer to Tray 5 Screen P 79 Note Tray 6 is optional Full Displays the remaining amounts of paper loaded in trays Size Displays paper sizes Type Displays paper types...

Page 79: ...move to the next screen Auto Detect is available only when standard sized paper is loaded Paper Size Select from Auto Detect Standard Size and Custom Size When you select Auto Detect the paper size is identified automatically When you select Standard Size or Custom Size refer to When Standard Size is Selected P 79 or When Custom Size is Selected P 79 respectively Paper Type Select a paper type Whe...

Page 80: ...opying on both sides of non standard size paper specify the size in the range from 140 to 483 mm for the X width direction and from 128 to 320 mm for the Y length direction 1 Enter a paper size using and or the numeric keypad 2 Select a paper type Note Select to return to the previous screen or to move to the next screen ...

Page 81: ...hite The colored area is too small The colors are too light In that case change a level from the five levels which is used for the machine to recognize color For more information refer to Output Color Recognition P 326 Color Copies in full color Black White Copies in black and white regardless of the colors in the original document Dual Color Copies color documents using two colors You can change ...

Page 82: ...nto the source colors and the other colors and then copies the document using two colors Selecting Dual Color allows you to set the following Source Color Displays the Source Color screen on which you can select one or more colors from your document to define them as source colors Refer to Source Color Screen P 83 Target Area Color Displays the Target Area Color screen on which you can select the ...

Page 83: ...ct Dual Color 2 Select Source Color 3 Select Other than Black or Color Other than Black The colors other than black will be the source colors Color Allows you to select one or more source colors from six preset options Target Area Color Screen This screen allows you to select the target color to be used in place of the source colors specified in Source Color You can select one color from seven pre...

Page 84: ... you to select the color to be used in place of the colors other than the selected source colors You can select one color from seven preset and six custom options For information on how to set custom colors refer to Custom Colors P 357 1 Select Dual Color 2 Select Non target Area Color 3 Select any color ...

Page 85: ...ed Copying Making 2 Sided Copies This feature is the same as 2 Sided Copying on the Layout Adjustment screen For more information refer to 2 Sided Copying Making 2 Sided Copies P 95 Copy Output Specifying Finishing Options This feature is the same as Copy Output on the Output Format screen For more information refer to Copy Output Specifying Finishing Options P 129 Pages per Side Copying Multiple ...

Page 86: ...Adjusting the Copy Density This feature allows you to select a copy density level from seven levels Note Lighten Darken on the Copy Image Quality and Simple Copy screens is the same 1 Use and to select from seven density levels ...

Page 87: ...fects Selecting an Image Quality 91 Color Balance Adjusting Color Balance 92 Color Shift Adjusting the Color Tone 93 1 Select Copy on the Home screen 2 Select a feature on the Image Quality screen Note If the color reproduction is unsatisfactory perform calibration For information on the calibration refer to Executing Calibration P 265 Original Type Selecting the Document Type This feature allows ...

Page 88: ...hine such as this machine This option prevents the copy from being reproduced faintly Text Select this option to copy text areas of the document sharply This option is suitable for graphs and illustrations Normal Text Select this option for printed documents or for documents written with ink Light Text Select this option for text that requires enhancement such as handwritten pencil text Text on Se...

Page 89: ...ions 2 Adjust any option Lighten Darken Allows you to select from seven copy density levels between Lighten and Darken Selecting an upper cell on the bar makes the copy density lighter and selecting a lower cell makes darker Sharpness Allows you to select from five sharpness levels between Sharpen and Soften Selecting an upper cell on the bar makes the contours of images sharper and selecting a lo...

Page 90: ...d When Output Color is set to Color Dual Color or Single Color the color element on white color paper such as the blot the print on the other side which is seen through and so on will be suppressed Note When Output Color is set to Color you can change the level of background suppression For more information refer to Background Suppression Photo Text P 355 and Background Suppression Level Text P 35...

Page 91: ...olor Balance settings at their defaults Lively Reproduces fresher livelier images with increased color saturation Bright Reproduces brighter images with enhanced contrast This option is suitable for documents that are intended to attract people s attention such as posters Warm Reproduces brighter warmer more reddish images This option is suitable when skin tones are to be reproduced more pinkish o...

Page 92: ...overall density level of four colors Note If Color Balance is set concurrently with Color Effects the setting made in Color Effects will be cleared 1 Select Color Balance 2 Select any option Normal Always copies a document with the density balance set to 0 for the four toner colors yellow magenta cyan and black Basic Color Allows you to adjust the density level for each toner color yellow magenta ...

Page 93: ...on the screen moves the Original Color slider to adjust the tone of the colors When the Original Color slider is moved to the left the Y yellow cell on the Original Color slider becomes closer to the R red cell on the Copy Color slider and thus a yellow fruit appears more reddish and riper looking At the same time the tone of all the other colors changes The red color appears more magentish and th...

Page 94: ...ng the Scan Size for the Document 99 Mixed Size Originals Scanning Different Size Documents Simultaneously 100 Edge Erase Erasing Edges and Margin Shadows of the Document 101 Image Shift Adjusting the Image Position 103 Invert Image Making Reversed Copies of Images 105 Original Orientation Specifying the Orientation of Loaded Documents 106 Image Rotation Changing the Orientation of Images 107 1 Se...

Page 95: ...ent on both sides of paper Select this option when you copy 1 sided documents on both sides of paper 2J2 Sided Makes a copy of a 2 sided document on both sides of paper 2J1 Sided Makes a copy of a 2 sided document on one side of paper Originals This option is displayed when you select 2J2 Sided or 2J1 Sided Head to Head Select this option when the front and back sides of the document are in the sa...

Page 96: ...the top of the document correctly Upright Images Select this option when placing the top edge of the document against the top side of the document glass or document feeder Sideways Images Select this option when placing the top edge of the document against the left side of the document glass or document feeder Book Copying Copying Facing Pages onto Separate Sheets This feature allows you to copy f...

Page 97: ...ption when Left Page then Right or Right Page then Left is selected Right Page Only Copies the right page only You can select this option when Left Page then Right or Right Page then Left is selected Top Page Only Copies the top page only You can select this option when Top Page then Bottom is selected Bottom Page Only Copies the bottom page only You can select this option when Top Page then Botto...

Page 98: ...cument 1 Select 2 Sided Book Copying 2 Select any option Off Disables this feature Left Page then Right Scans the left page and then the right page of facing pages to make 2 sided copies Right Page then Left Scans the right page and then the left page of facing pages to make 2 sided copies Top Page then Bottom Scans the top page and then the bottom page of facing pages to make 2 sided copies Start...

Page 99: ...ese options when Left Page then Right or Right Page then Left is selected Top Page Bottom Page You can select these options when Top Page then Bottom is selected Original Size Specifying the Scan Size for the Document This feature allows you to specify the scan size for a document Use this feature when a document is a non standard size or when you want to copy a document at a size different from t...

Page 100: ... loaded in the document feeder the base point in the Y length direction is the center of the edge If you specify 100 mm the scan length will be from 50 mm above to 50 mm below the center of the document Mixed Size Originals Scanning Different Size Documents Simultaneously You can scan documents of various sizes simultaneously and make copies on each size or a single size of paper To use this featu...

Page 101: ... side of the document glass or document feeder Edge Erase Erasing Edges and Margin Shadows of the Document When you copy a document with the document cover open or when you copy a book the edges and center margin of the document may be printed as black shadows The Edge Erase feature allows you to erase such shadows Note For 2 sided originals the same edge erase amounts are set for the front and ba...

Page 102: ...t as well as the shadow in the center of the document if it is a bound document or a booklet You can specify values for Top Bottom Left Right and Center individually Erase Value Allows you to specify values to erase the edges of a document All Edges Erases the shadows of the four edges of the document according to the orientation of the loaded document You can specify the edge width you want to er...

Page 103: ...the left side of the document glass or document feeder 2 Sided Original Side 2 You can select this option when Individual Edges is selected Set whether the same value is set to the edge erase amount of Side 1 and Side 2 Same as Side 1 The same value is set to the edge erase amount of Side 1 and Side 2 Mirror Side 1 The edge erase amounts of Side 1 and Side 2 are set symmetrically Image Shift Adjus...

Page 104: ... Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document Note If the Original Orientation setting differs from the actual document orientation the machine may not detect the top of the document correctly Upright Images Select this option when placing the top edge of the document against the top side of the document glass or documen...

Page 105: ...p and bottom and left and right margins in the range from 0 to 50 mm in 1 mm increments Corner Shift Shifts document images so that they are placed at an edge or corner of paper You can select from 8 shift directions Specify the amounts of the top and bottom and left and right margins in the range from 0 to 50 mm in 1 mm increments Margin Shift Allows you to specify the amounts of the top and bott...

Page 106: ...entation of a document so that the machine can identify the top of the document Note If the Original Orientation setting differs from the actual document orientation the machine may not detect the top of the document correctly 1 Select Original Orientation 2 Select Upright Images or Sideways Images according to the orientation of the document loaded Upright Images Select this option when placing t...

Page 107: ...of mixed orientations This feature is available only when you make copies on A4 8 5 x 11 or smaller size paper 1 Select Image Rotation 2 Select any option Off Copies documents as they are even if the orientation of the images does not match that of the paper Always On Automatically rotates document images so that the orientation of the images matches that of the paper On during Auto Automatically ...

Page 108: ...be rotated to match the stapling edge specified in the settings of the Staple feature Portrait Original Left Edge If documents are of mixed orientations the images will be rotated so that the top edge of landscape documents is aligned with the left edge of portrait documents Portrait Original Right Edge If documents are of mixed orientations the images will be rotated so that the top edge of lands...

Page 109: ...e Numbers to Copies 118 Watermark Printing Control Numbers on the Background of Copies 124 Folding Outputting Bi Folded Paper 126 Preset Repeat Image Making Multiple Copies on a Single Sheet 127 Transparency Options Inserting Blank Sheets between Transparencies 128 Copy Output Specifying Finishing Options 129 ID Card Copy Copying Both Sides of an ID Card 133 1 Select Copy on the Home screen 2 Sele...

Page 110: ...achine copies four pages of the document onto one sheet of paper If the number of pages in the booklet is not a multiple of four the remaining pages will be output as blank pages If Auto Select is selected in Paper Supply a tray specified in Auto Paper Off is automatically selected Change the setting if necessary For information on Auto Paper Off refer to Copy Control P 354 An optional component i...

Page 111: ...bset Note Depending on the number of pages in the original document a blank page may be inserted before the last page of a booklet Binding Shift Displays the Booklet Creation Binding Shift screen Refer to Booklet Creation Binding Shift Screen P 111 Divide Output Displays the Booklet Creation Divide Output screen Refer to Booklet Creation Divide Output Screen P 112 Fold Staple Displays the Booklet ...

Page 112: ...r B1 optional is installed Fold Only and Fold Staple are available 1 Select any option Off The copies will not be creased folded nor stapled Fold Only This option is displayed when the Booklet Maker Unit for Finisher B1 optional is installed The output sheets will be creased at the center for folding When the total number of sheets is more than 5 the booklet will be divided into subsets of 5 sheet...

Page 113: ...number of pages that the machine can scan is 999 pages per job 1 Select Covers 2 Select any option Front Cover Attaches a front cover to the copies Off No front cover is attached Blank Cover Blank sheets of paper are attached as front covers Print on Side 1 The first page of the document is copied on the front side of the front cover Print on Side 2 The first page of the document is copied on the ...

Page 114: ...s Back Cover Quantity This option is displayed when you select Blank Cover in Back Cover Specify the number of blank sheets to be used as back covers Pages per Side Copying Multiple Pages onto One Sheet This feature allows you to copy two four or eight document pages onto one side of a single sheet of paper When you set Pages per Side Auto is automatically selected in Reduce Enlarge The machine au...

Page 115: ...n setting differs from the actual document orientation the machine may not detect the top of the document correctly Upright Images Select this option when placing the top edge of the document against the top side of the document glass or document feeder Sideways Images Select this option when placing the top edge of the document against the left side of the document glass or document feeder Poster...

Page 116: ...lected P 116 Paper Supply Displays the Paper Supply screen Select the paper tray to be used Note When you use the bypass tray select Bypass on the Paper Supply screen When Bypass is selected the Tray 5 screen is displayed For more information refer to Tray 5 Screen P 79 When Enlargement is Selected This screen allows you to specify a different ratio for the width and length 1 Use and to specify th...

Page 117: ...automatically selected Change the setting if necessary For information on Auto Paper Off refer to Auto Paper Off P 354 1 Select Repeat Image 2 Select any option Off Disables this feature Auto Repeat Automatically determines the number of the repeated copies according to the document size paper size and copy ratio and then repeatedly copies the document image onto the paper Note Copies cannot be ma...

Page 118: ...bers together make sure that their print positions do not overlap before making copies When Pages per Side is set an annotation is added to the combined image When Repeat Image or Booklet Creation is set an annotation is added to each copy image If a layout template is specified in Apply Layout Template to Copy Print Jobs under Force Annotation in the System Administration mode the comment date an...

Page 119: ...yle and its position 1 Select any option Off No comment is added On A comment is added Stored Comments Allows you to select comment text from eight preset options or text set in the System Administration mode For information on how to register text refer to Custom Watermark 1 to 3 P 331 Apply To Displays the Apply Comment To screen You can select whether to add a comment onto the first copy page o...

Page 120: ... Apply Date To screen You can select whether to add a date onto the first copy page only or onto each copy page Position Displays the Date Position screen You can select a date position from six options For side 2 of copy sheets you can select Same as Side 1 or Mirror Side 1 Font Size Displays the Date Font Size screen You can select a date size from three options or can directly specify a size in...

Page 121: ...sed Page 1 N Page 2 N Adds page numbers followed by the total number of pages and the text Page before each page number When you select Page 1 N Page 2 N the value specified in Total Pages N is used Total Pages N Displays the Total Pages N screen Auto Automatically calculates the total number of pages Enter Number Allows you to specify the total number of pages in the range from 1 to 999 Apply To ...

Page 122: ...c keypad to enter the end page number Start End Page Numbers Allows you to specify the start and end pages to add page numbers in the range from 1 to 999 Note Use and or the numeric keypad to enter the start and end page numbers Include Covers Separators This option is available when you select All Pages Select this check box to include covers and separators Starting Number Allows you to specify a...

Page 123: ...sheets you can select Same as Side 1 or Mirror Side 1 Font Size Displays the Bates Stamp Font Size screen You can select a prefix and page number size from three options or can directly specify a size in the range from 6 to 24 points in 1 point increments Apply Bates Stamp To Screen This screen allows you to specify a page range to add prefix text and page numbers 1 Select any option All Pages Add...

Page 124: ... each copy page If you set 1 as the starting number 1 is printed on each page of the first copy set and 2 is printed on each page of the second set To prevent for instance the duplication of confidential documents that are to be distributed at a conference you can use this feature to add sequential numbers to the copies and associate the numbers with the conference members Note When the number of ...

Page 125: ...ing that the Log In Out button lights up Date Time Allows you to select whether to print the date and time when the copy job started For information on the date format refer to Date Format P 330 Serial Number Allows you to select whether to print the serial number of the machine Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of t...

Page 126: ...ies in half or crease in half Note When the Finisher B1 is installed do not remove output copies from the finisher tray until all the output copies have been delivered The supported paper orientation is only Select the tray whose orientation is set to An optional component is required to use this feature For more information contact Customer Support at dell com contactdell 1 Select Folding 2 Selec...

Page 127: ...times to repeat Note When you select an option other than Auto in Reduce Enlarge image loss may occur depending on the image size of the document 1 Select Preset Repeat Image 2 Select any option Off Disables this feature 2 Times Makes two copies of the document image on a single sheet of paper 4 Times Makes four copies of the document image on a single sheet of paper 8 Times Makes eight copies of ...

Page 128: ...parators Handouts Inserts a separator each time a transparency is copied At the same time the required number of copies is made for handouts Transparency Set Handouts Makes copies on transparencies At the same time the required number of copies is made for handouts Transparency Tray Allows you to select the paper tray to be used for the transparencies Select More to display the Paper Supply Transp...

Page 129: ...vailable The paper tray that you selected for Transparency Tray cannot be selected for Separator Handout at the same time When Bypass is selected the Tray 5 screen is displayed For more information refer to Tray 5 Screen P 79 Handout Tray Allows you to select the paper tray to be used for the handouts Select More to display the Paper Supply Handout screen on which you can select a tray Note When y...

Page 130: ...r tray to be used for the separators Note When you use the bypass tray select Bypass on the Separator Tray screen Staple Specify the position for stapling The number of sheets that can be stapled is 2 50 when 80 gsm paper is used Available paper types are Bond Plain Recycled Plain Reload Lightweight Heavyweight Heavyweight Reload Extra Heavyweight 170 220 gsm Extra Heavyweight 170 220 gsm Reload G...

Page 131: ...e Output Destination Offset screen will be displayed For more information refer to Output Destination Offset Screen P 131 Offset Stacking This option is displayed when the output destination can not be selected The Offset Stacking screen will be displayed For more information refer to Offset Stacking Screen P 131 Output Destination Offset Screen Allows you to select the output destination tray and...

Page 132: ...es is 70 mm with the US 2 3 Hole Punch Kit and is 80 mm with the 2 4 Hole Punch Kit which is ordinary used 3 holes 1 Staple Left 1 Staple Right 2 Staples Left 2 Staples Top 2 Staples Right A4 B5 7 25 x 10 5 8 x 10 8 5 x 11 16K A4 A3 B4 8 5 x 11 8 5 x 13 8 5 x 14 11 x 15 11 x 17 8K 2 Holes Left 2 Holes Top 2 Holes Right A4 B5 7 25 x 10 5 8 x 10 8 5 x 11 16K A4 A3 B4 8 x 10 8 5 x 11 8 5 x 13 11 x 15...

Page 133: ... the edges of the image are missing slightly move the card inward on the document glass so that the whole image can be scanned When the reduced size is specified to copy an ID card the machine may copy the ID card in a different orientation from the original orientation depending on the magnification ratio specified For information on the copy magnification ratio for ID Card Copy refer to ID Card ...

Page 134: ...3 Copy 134 3 Select ID Card Copy on the Output Format screen 4 Select On Off Disables ID card copying On Enables ID card copying ...

Page 135: ...utside Delete Inside Deleting Outside or Inside of the Selected Area 142 Stored Programming Calling a Stored Program for Build Job 143 1 Select Copy on the Home screen 2 Select a feature on the Job Assembly screen Build Job Processing Documents Scanned with Different Settings as One Job This feature allows you to apply different copy settings to each document page or each document stack and then o...

Page 136: ...achine does not copy on a cover when using the Build Job feature For more information refer to Covers Attaching Covers to Copies P 113 Annotations For more information refer to Annotations Adding a Comment a Date Page Numbers to Copies P 118 Segment Separators For more information refer to Segment Separators Screen P 138 Watermark For more information refer to Watermark Printing Control Numbers on...

Page 137: ... the Build Job feature and cancels the job Note You can also press the C Clear or Clear All button on the control panel to perform the same operation While the machine is scanning the loaded document Delete is displayed Select Delete to pause scanning Select Start on the touch screen or press the Start button on the control panel to resume scanning Last Original Select this button to end scanning ...

Page 138: ... separators If you select this option load documents and press the Start button the blank separators are inserted before the copies of the documents 1 Sided Side 1 Only A first page of the loaded documents is copied on the front side of a separator and the rest of pages are copied on the paper other than a separator When Pages per Side is set the number of pages 2 pages 4 pages or 8 pages that you...

Page 139: ... next separator Segment Separator Tray Allows you to select the tray which is loaded with paper to be used as a separator When Bypass is selected the Tray 5 screen is displayed For more information refer to Tray 5 Screen P 79 Separator Quantity This option is available when you select Blank Separators You can specify the number of separators in the range from 1 to 99 Sample Job Checking the Finish...

Page 140: ...The remaining copies are canceled Start The remaining copies are made Note You can also press the Start button on the control panel to perform the same operation Combine Original Sets Adding Originals Use this feature when you copy a document that has too many pages to be loaded into the document feeder at one time or when you scan each document page using the document glass and have the machine p...

Page 141: ...ss or document feeder Sideways Images Select this option when placing the top edge of the document against the left side of the document glass or document feeder Copy Screen When Combine Original Sets is in Progress The Copy screen is displayed when copying starts Delete Clears the document data stored with the Combine Original Sets feature and cancels copying Note You can also press the C Clear o...

Page 142: ...ion Off No area is deleted Delete Outside Deletes the outside of the selected area Delete Inside Deletes the inside of the selected area Area Settings Displays the Delete Outside Delete Inside Area 1 Area 2 or Area 3 screen You can specify up to three areas Refer to Delete Outside Delete Inside Area 1 Area 2 or Area 3 Screen P 143 Originals When the original document is a 2 sided document specify ...

Page 143: ...h Y in 1 mm increments Note Specify the 2 coordinates from the top right corner of the document When specifying multiple areas the specified areas can overlap each other When Reduce Enlarge is set the specified area will be reduced or enlarged accordingly 1 Select Area 1 Area 2 or Area 3 2 Select the text box for X1 and enter the value for X1 using the numeric keypad 3 Select the text box for Y1 a...

Page 144: ...3 Copy 144 ...

Page 145: ...the basic operations and features for the Fax services Note An optional component is required to use this feature For more information contact Customer Support at dell com contactdell Fax Procedure 146 Operations during Faxing 153 ...

Page 146: ...tomatically detects documents of standard size widths The standard document sizes that can be detected automatically depend on Paper Size Settings in the System Administration mode For information on Paper Size Settings refer to Paper Size Settings P 335 The sizes on the left are detected as the sizes shown on the right as follows The document feeder accepts the following number of sheets Note To ...

Page 147: ...ent stopper Document Glass The document glass supports a single sheet a book or other similar documents with a size from 15 x 15 mm to 297 x 432 mm Standard size A3 11 x 17 Note Always close the document cover after using the document glass The document glass automatically detects standard size documents The standard document sizes that can be detected automatically depend on Paper Size Settings i...

Page 148: ...Step 2 Selecting Features The following two services are available to send faxes Simple Fax Allows you to only select basic features to send faxes Fax Internet Fax Allows you to make detailed settings to send faxes The following procedure uses Fax Internet Fax to describe how to select features Note The features to be displayed on the screen depend on the configuration of your machine When the Aut...

Page 149: ... settings registered to the one touch buttons refer to Screen Button Settings P 319 Clear All button Numeric Keypad One Touch buttons Address Book Phone Number O X X Address Number Speed Dialing 4 digits 0001 to 2000 2 digits 1 to 70 or 1 to 60 From the list tab and index 3 digits nnn0 to nnn9 2 digits nn00 to nn99 Group Dial Number 2 digits X O O X Available Not available Type 1 The buttons 1 to ...

Page 150: ...econfirm Fax Internet Fax Button P 321 If you have entered an incorrect value press the C Clear button and enter the correct value Depending on the settings a screen to re enter the recipient may be displayed after you specify the recipient and then select Add In such case re enter the recipient Add allows you to combine the fax numbers registered to the one touch buttons the speed dial or the Add...

Page 151: ...e has finished scanning the first document When Next Original is displayed on the screen shown on the right and no operation is performed during a certain period of time the machine automatically assumes that there are no more documents You can change the scan settings of the next document by selecting Resolution Original Size and Lighten Darken that are displayed after selecting Next Original 3 L...

Page 152: ...Select to return to the previous screen or to move to the next screen From the drop down menu you can select Scan Fax Internet Fax Jobs and display the desired job If undelivered faxes exist You can confirm undelivered faxes on the Job Status screen or in an Activity Report For information on how to resend or delete undelivered faxes refer to Job Status P 203 Job Status button ...

Page 153: ...n for each operation Stopping the Fax Job 153 Changing the Scan Settings 154 Stopping the Fax Job To cancel scanning a fax document use the following procedure 1 Press either the Stop button on the control panel or Delete on the touch screen 2 Select Delete If Delete does not appear on the screen 1 Press the Job Status button Stop button Job Status button ...

Page 154: ... to return to the previous screen or to move to the next screen 3 Select Delete 4 Select Delete Changing the Scan Settings You can change the scan settings while scanning a document 1 Select Next Original on the touch screen 2 Select Change Settings ...

Page 155: ...Operations during Faxing 155 3 Set Resolution Original Size and the density 4 Select Save 5 Press the Start button ...

Page 156: ...4 Fax 156 ...

Page 157: ...c operations and features for the Scan services To use the Scan services network settings are required For information on the network settings refer to Scanner Environment Settings P 495 Scanning Procedure 158 Operations during Scanning 165 ...

Page 158: ...x 432 mm Standard size A3 11 x 17 The document feeder automatically detects standard size documents For non standard size documents enter the size on the Original Size screen The standard document sizes that can be detected automatically depend on Paper Size Settings in the System Administration mode For information on paper size settings refer to Paper Size Settings P 335 The document feeder acce...

Page 159: ...the document stopper Document Glass The document glass supports a single sheet a book or other similar documents with a size from 15 x 15 mm to 297 x 432 mm Standard size A3 11 x 17 Note Always close the document cover after using the document glass The document glass automatically detects standard size documents For non standard size documents enter the size on the Original Size screen The standa...

Page 160: ...a document and sends the scanned data as an e mail attachment after converting the data to TIFF JPEG PDF or XML Paper Specification XPS Store to Folder Scans a document and saves the scanned data in a folder on the machine You need to create a folder in advance For information on how to create a folder refer to Create Folder P 421 Scan to PC Scans a document and sends the scanned data to a network...

Page 161: ... January 23 X Y and Z represent October November and December respectively The following describes how to store scanned data into a folder as an example 1 Press the Home button Scan Service File Format can be Selected When File Format PDF XPS 1 TIFF JPEG BMP PNG E mail Using the control panel when scanning O 2 O O O X X Scan to PC O 2 O O O X X Store to USB O 2 O O O X X Store Send Link O 2 O O O ...

Page 162: ...ch tab and configure features as necessary When you use another Scan service Store to Folder is replaced with E mail Scan to PC Store to USB Store Send Link or Store to WSD Note WSD stands for Web Services on Devices Step 3 Starting the Scan Job The following describes how to start a scan job Note WSD stands for Web Services on Devices Clear All button ...

Page 163: ...m the machine stops scanning Follow the message displayed on the screen and either abort the operation or save the already scanned data as a single set of data For information on how to set the maximum number of pages stored for a scan document refer to Maximum Stored Pages P 392 2 While documents are being scanned select Next Original Note When using the document feeder load the next document aft...

Page 164: ...t screen From the drop down menu you can select Scan Fax Internet Fax Jobs and display the desired job Step 5 Saving the Scanned Data When you used the Store to Folder service you can use the following methods to import the file stored in a folder of the machine to your computer Import using an application Use Network Scanner Driver Import using Stored File Manager 3 Use Stored File Manager 3 Impo...

Page 165: ...n Stopping the Scan Job 165 Previewing the Scanned Images during a Scan Job 166 Changing Scan Settings 167 Stopping the Scan Job To cancel scanning a document use the following procedure 1 Press either the Stop button on the control panel or Delete on the touch screen 2 Select Delete If Delete does not appear on the screen 1 Press the Job Status button Stop button Job Status button ...

Page 166: ...ges while scanning the document Note If MRC High Compression is set to On you cannot preview the scanned images when the Specific Color check box is selected on the File Format screen You cannot preview the scanned images on the touch screen of the machine for Store to WSD WSD stands for Web Services on Devices 1 Select Next Original 2 Select Preview to display a preview screen The first page of t...

Page 167: ...screen Changing Scan Settings You can change scan settings while scanning the document Note For Store to WSD you cannot change the scan settings while scanning the document WSD stands for Web Services on Devices 1 Select Next Original 2 Select Change Settings 3 Set Color Scanning Original Type Resolution Lighten Darken Original Orientation 2 Sided Scanning and Original Size 4 Press the Start butto...

Page 168: ...5 Scan 168 ...

Page 169: ...g a job flow sheet registered on the machine Job Flow Sheets is a service that allows you to register transfer settings of scan data such as a transfer method and destination to simplify data transfer tasks Job Flow Procedure 170 Selecting Changing a Job Flow Sheet 172 ...

Page 170: ...n 170 Step 2 Selecting a Job Flow Sheet 170 Step 3 Confirming Changing the Job Flow Sheet 171 Step 4 Starting the Job Flow Sheet 171 To create and register a job flow sheet use a computer Note To create a job flow sheet use Job Flow Editor in the Driver CD kit provided with the machine Step 1 Opening the Job Flow Sheets Screen The following describes how to open the Job Flow Sheets screen 1 Press ...

Page 171: ... job flow settings refer to Selecting Changing a Job Flow Sheet P 172 Step 4 Starting the Job Flow Sheet 1 Load a document Note A job flow with an application linked does not require you to load a document 2 Press the Start button Note After executing the job flow be sure to print a Job History Report to check the result For information on the Job History Report refer to Job History Report P 328 ...

Page 172: ... screen You can confirm the details of a job flow such as the name last updated date target owner and save location When you select the button the whole text of the description which was registered when creating the job flow sheet is displayed Change Settings Displays the Change Settings screen You can change the job flow settings Refer to Change Settings Screen P 173 Search by Name Searches for j...

Page 173: ... is registered 3 Select the item to be changed Note A triangle icon appears at the left of each mandatory item 4 Select any option Items Displays the items set for the job flow sheet Current Settings Displays the values set for the job flow sheet Previous Group Displays the items of the previous group Next Group Displays the items of the next group Add E mail Recipient Adds recipients for the e ma...

Page 174: ...s of the Authentication feature For more information refer to Job Flow Sheet Types and Overview P 544 1 Select Sheet Filtering 2 Select the filtering conditions and select Save Owner Select the owner of job flow sheets to filter Target Select the target of job flow sheets to filter Note Job flow sheets whose Target is Folder can be used only from Send from Folder ...

Page 175: ...ing This chapter describes the Stored Programming service that enables you to store customized job settings Stored Programming Overview 176 Registering Deleting Renaming Stored Programs 177 Calling a Stored Program 183 ...

Page 176: ...nfigured on multiple screens For example this service is available when you want to record a procedure starting from pressing the Machine Status button to displaying the screen under Print Reports to print a Job History Report In addition while Build Job is running this service can be used for the remaining document stacks For information on Build Job refer to Build Job Processing Documents Scanne...

Page 177: ...e button 2 Select Setup 3 Select Stored Programming 4 Select a feature Store Register a stored program Refer to Registering Stored Programs P 178 Store Build Job Register a stored program for Build Job Refer to Registering Stored Programs for Build Job P 180 Delete Deletes a stored program Select the stored program number to be deleted Refer to Deleting Stored Programs P 180 Home button ...

Page 178: ...rs and stored programs are assigned to the one touch buttons Select either of the following By default Type 1 is selected For information on how to change the settings registered to the one touch buttons refer to Screen Button Settings P 319 Type 1 The buttons 1 to 70 are used for address numbers and they correspond to the registered address numbers 0001 to 0070 while the buttons M01 and M02 are u...

Page 179: ...ettings Copy Service Settings Preset Buttons If the selection is made from a list of the Address Book or Job Flow Sheet If any optional components installed on the machine such as a finisher are changed and thereby the associated buttons become no longer available If the measurement unit millimeters or inches is changed If a job is selected from the list of the stored jobs in Secure Print Jobs Mor...

Page 180: ... screen 3 Set the feature you want to register Note The machine sounds an audible tone while a stored program is being registered Press the Interrupt button to cancel registration You can change the volume of the sound that notifies that a stored program is being registered For information on the settings refer to Stored Programming Tone P 319 4 Press the Start or Clear All button Note An icon is ...

Page 181: ...a Stored Program Name The following describes how to enter or change the name of a stored program Up to 36 characters are allowed for a stored program s name For information on how to enter characters refer to Entering Text P 57 1 Select Enter Change Name 2 Select the number to register or change a name Note Select to return to the previous screen or to move to the next screen 3 Enter a name and s...

Page 182: ...ou can select from 12 icons 1 Select Assign Change Icon 2 Select the number to assign or change an icon Note Select to return to the previous screen or to move to the next screen 3 Select an icon and select Save No Icon No icon is assigned to a registered stored program Icon Select an icon according to the content of the registered stored program ...

Page 183: ...u want to use Note You can only select registered numbers Select to return to the previous screen or to move to the next screen After the stored program has been called the machine sounds an audible tone If a failure occurs the machine sounds a fault tone For information on how to change the volume of the sound that notifies that a stored program has been called refer to Stored Programming Complet...

Page 184: ...t Stored Programming 4 Select a number of a stored program containing the features you want to use Note You can only select registered numbers After the stored program has been called the machine sounds an audible tone If a failure occurs the machine sounds a fault tone For information on how to change the volume of the sound that notifies that a stored program has been called refer to Stored Prog...

Page 185: ...8 Web Applications This chapter describes how to operate web applications Web Applications Overview 186 Accessing Web Applications 187 Accessing Using Buttons Registered on the Home Screen 188 ...

Page 186: ...achine and displaying the web application screen on the machine Storing scanned documents directly in a web application folder Printing a file directly that is stored on a remote server Note The web applications that can be displayed on the machine are those which are compatible with the machine You cannot access website on the Internet To access the web application on the machine prior settings a...

Page 187: ...n how to register an access destination refer to Server Setup P 417 1 Press the Home button 2 Select Web Applications 3 Select an access destination 4 Select Open from the pop up menu displayed Open Accesses the specified remote service Details Displays the information of the specified remote service Close Menu Hides the pop up menu Home button WSD stands for Web Services on Devices ...

Page 188: ... the applications by selecting the buttons For information on how to register a web application to a button on the Home screen refer to Screen Button Settings P 319 1 Press the Home button 2 Select Head Office registered on the Home screen Note Head Office is registered as an example here You can specify the name and the position of the button Home button WSD stands for Web Services on Devices ...

Page 189: ...s chapter describes the basic procedures and features of Media Print Text and Media Print Photos Overview of Media Print 190 Inserting USB Memory Device 193 Media Print Text 196 Media Print Photos 198 Selecting the Printing Options 200 ...

Page 190: ...her XPS stands for XML Paper Specification Commercially available Memory Card Reader with single slot 1 can be used for Media Print feature text photo but its performance is not guaranteed When a Memory Card Reader with multi slot 2 is used only one particular slot is available The available slot depends on the model and the slot of media Memory Card that you want to use is not always available Sa...

Page 191: ...meras or computers FAT12 FAT16 FAT32 only Use USB 2 0 compliant memory devices with the size up to 128 GB only USB 1 1 compliant memory devices are not supported If a file name contains machine dependent codes the file may not be recognized or displayed on the screen correctly Notes and Restrictions on Media Print The following notes and restrictions apply on the use of the Media Print service Use...

Page 192: ...our USB memory device or via your USB cable as necessary but the operation is not guaranteed Multiple USB memory devices cannot be used simultaneously Use USB 2 0 compliant memory devices only USB 1 1 compliant memory devices are not supported The following USB memory devices are not supported A USB memory device with multiple media partitions that require other utilities to access to the contents...

Page 193: ... status will be one of the above even when a USB memory device in which only encrypted data is stored is inserted or USB memory device in unsupported format is inserted In such case a warning message appears during operation and the operation is aborted The screen status will be one of the above when a commercially available Memory Card Reader is inserted into the USB memory slot of the machine It...

Page 194: ...me button 2 Select Media Print Text or Media Print Photos on the Home screen 3 The Media Print Text screen or the Media Print Photos screen appears When the Media Print Text Screen Appears Select a feature on the Media Print Text screen Home button WSD stands for Web Services on Devices ...

Page 195: ...ay be lost or damaged in the following cases Make sure to back up the data in the device before use When disconnecting connecting the USB memory device by methods other than described in this guide When receiving the effect of electrical noise or an electrical discharge When a fault or failure occurs during operation If the USB memory device receives mechanical damage We assume no responsibility f...

Page 196: ...enu displayed when selecting files you can cancel the selection or display the details Select to return to the previous screen or to move to the next screen Select All Selects all document files to be printed Note Depending on the type of files stored in the medium or the directory configuration some files may not be printed Select From List Displays the Select From List screen Refer to Select Fro...

Page 197: ... that the machine does not support may not be correctly displayed If you specify the folders as file storage locations an error occurs For more information on characters that the machine supports refer to Entering Text P 57 The machine does not distinguish between upper and lower cases of folder and file names that are created in Windows environment and that consist of eight characters or less The...

Page 198: ...hen selecting files you can cancel the selection or display the details Select to return to the previous screen or to move to the next screen Select All Selects all image data to be printed Note Depending on the type of files stored in the medium or the directory configuration some files may not be printed Select From List Displays the Select From List screen Refer to Select From List Screen P 199...

Page 199: ... Time The number of files selected appears on the top on the screen Thumbnail Displays a list of the images and names of the files Note The thumbnail view may not be available for some files If a file is not displayed in thumbnail view display it in list view or in Index Print Characters and images may not be correctly displayed in thumbnail view because they are reduced in size An image is displa...

Page 200: ... then Bypass you can set Paper Size and Paper Type Paper Size Select the paper size to be used from the list SRA3 A3 B4 A4 A4 B5 B5 8 5 x 11 8 5 x 11 100 x 148 mm Paper Type Select the paper type to be used from the list 2 Sided Printing Off Long Edge Flip Short Edge Flip Output Photo Size Full Page Print 5 x 7 When you select Output Size on the screen displayed after selecting More the following ...

Page 201: ...t Output Color Color Black White Paper Supply Auto Select Trays 1 6 Note Select Auto Select or the tray in which any of the following sizes of paper is loaded A3 B4 A4 A4 B5 B5 A5 A5 8 5 x 11 8 5 x 11 8 5 x 14 11 x 17 When you select Auto Select the machine automatically selects a tray that contains the same size of paper as the document and prints the document at its original size When the desire...

Page 202: ...pecified for Media Print Text or Media Print Photos before selecting the Index Print check box will be effective To change these settings deselect the Index Print check box change the print settings and then perform Index Print The setting values return to the defaults if the machine is rebooted The following setting items are restricted when you select Index Print Setting Item Value Output Color ...

Page 203: ...s how to check the status of jobs and operate the jobs Job Status Overview 204 Checking Current Pending Jobs 205 Checking Completed Jobs 207 Printing and Deleting Stored Jobs 208 Printing Pending Jobs 221 Handling Error Terminations 222 ...

Page 204: ...el current or pending jobs For more information refer to Checking Current Pending Jobs P 205 Checking completed jobs Displays the status of completed jobs and their details For more information refer to Checking Completed Jobs P 207 Checking stored jobs Prints or deletes jobs stored using the Charge Print Secure Print Private Charge Print Sample Set and Delayed Print features For more information ...

Page 205: ...an select and display the desired type of jobs 3 Select Delete or Promote Job Print Waiting Jobs Prints the jobs that are waiting to be output or resumed For more information refer to Printing Pending Jobs P 221 Delete Cancels the current or pending job Promote Job Preferentially executes the selected job If you select this button appears under the Status of the selected job Delete Stops processin...

Page 206: ...10 Job Status 206 Start Resumes the suspended job Change Quantity Displays the Change Quantity screen on which you can change the number of print sets Enter the number using the numeric keypad ...

Page 207: ...b from the list to show its details When the Group Parent Jobs check box is selected select a parent job to show its child jobs and select a child job from the list to show its details In the Result column the number of copies will be shown for a Copy job the number of pages for a Print job and the scaling factor for a Scan job To confirm what value is shown select the job and switch to the Job St...

Page 208: ...6 Secure Print This feature allows you to temporarily store print data in the machine to print it with the print command from the machine The feature also enables you to set a passcode which is helpful to print confidential documents The following describes how to print or delete jobs stored with the Secure Print feature Note This feature does not appear when Receive Control in Charge Private Prin...

Page 209: ...reen does not appear 4 Select the job to be printed or deleted Note You can select up to 100 files simultaneously to print or delete the files If you select multiple files they are printed in the selected order 5 Select any option 6 When printing specify the number of print sets using the numeric keypad Select All Selects all jobs To deselect all the jobs select this button again Delete Deletes th...

Page 210: ...job After printing the job is deleted Print and Save Starts printing the job After printing the job remains undeleted Cancel Cancels printing the job Sample Set The following describes how to print or delete jobs stored with the Sample Set feature Before printing multiple sets of a document you can first print one set for trial and then print the remaining sets from the machine For information on ...

Page 211: ...ct multiple files they are printed in the selected order 4 Select any option 5 When printing specify the number of print sets using the numeric keypad Select All Selects all jobs To deselect all the jobs select this button again Delete Deletes the Sample Set job Refer to When Delete is Selected P 211 Print Quantity Specify the number of print sets using the numeric keypad Print Prints the Sample S...

Page 212: ...me Up to 100 jobs can be stored queued simultaneously for the Delayed Print feature If the power is switched off when jobs are in queue before the specified print time the jobs whose print time has elapsed will automatically be printed immediately after the power is switched on again The following describes how to print or delete jobs stored with the Delayed Print feature For information on how to...

Page 213: ...ore information refer to Print Job Confirmation Screen P 414 Yes Starts printing the job After printing the job is deleted No Cancels printing the job Charge Print This feature authenticates users on the machine to prevent unauthorized users from operating print jobs When this feature is enabled the machine prints only the jobs of authenticated users You can also configure the machine to store pri...

Page 214: ...s how to print and delete a job stored with the Charge Print feature 1 Press the Log In Out button on the control panel or select the login information field on the touch screen 2 Enter the user ID and select Enter Note When the passcode is set enter the user ID and select Next Then enter the passcode and select Enter While a user is authenticated the Log In Out button lights up on the control pan...

Page 215: ... Cancels deleting the job When Print is Selected 1 Specify how to process the job after printing Note The screen as shown on the right does not appear if Print Job Confirmation Screen is set to Disabled in the System Administration mode If Disabled is selected the machine automatically deletes the job after printing without displaying the confirmation screen For more information refer to Print Job...

Page 216: ... For information of the types of authentication refer to Types of Authentication P 536 To delete a print job instructed with an invalid user ID display the list of print jobs after logging in as a system administrator and then select the job to be deleted For more information refer to Deleting a Private Charge Print Job with an Invalid User ID P 270 For information on how to set a User ID refer to...

Page 217: ...Delete Delete Deletes the job Note Once the job is deleted it cannot be restored Cancel Cancels deleting the job When Print is Selected 1 Specify how to process the job after printing Note The screen as shown on the right does not appear if Print Job Confirmation Screen is set to Disabled in the System Administration mode If Disabled is selected the machine automatically deletes the job after prin...

Page 218: ...o be printed or deleted Note Select Refresh to display the updated information Select to return to the previous screen or to move to the next screen 3 Select any option Select All Selects all jobs To deselect all the jobs select this button again Delete Deletes the selected job stored in the public folder Refer to When Delete is Selected P 218 Print Prints the selected job stored in the public fol...

Page 219: ...ndelivered Faxes 2 Select the job to be re sent or deleted Note Select Refresh to display the updated information Select to return to the previous screen or to move to the next screen 3 Select any option To re send to the previously specified fax number press the Start button Delete This Fax Deletes the undelivered fax job Refer to When Delete This Fax is Selected P 219 Change Recipients Allows yo...

Page 220: ...ax job Besides the fax recipient the following features can be changed on the control panel Note If the fax recipient has been changed header information will not be added even if Transmission Header Text is set to Display Header For information on how to specify fax recipients refer to Step 3 Specifying Destinations P 149 Fax type Starting Rate ...

Page 221: ...s pending job without waiting for this time period to elapse If a job is paused by the Stop button and is waiting to be resumed you can also resume the job If there are multiple jobs subsequent jobs are printed after the paused job has been printed Note If there are no pending jobs the Print Waiting Jobs button is disabled For information on how to set Auto Print refer to Auto Print P 315 1 Press ...

Page 222: ...elivered is printed For more information on the Transmission Report Job Undelivered refer to Transmission Report Job Undelivered P 284 For more information on how to print the Transmission Report Job Undelivered automatically refer to Transmission Report Job Undelivered P 328 For a Scan Job A Transmission Report Job Undelivered is printed For more information on the Transmission Report Job Undeliv...

Page 223: ...on your computer Note An optional component is required to use this feature For more information contact Customer Support at dell com contactdell The computer screen images shown in this chapter are as of August 2013 The procedures in this chapter may vary depending on the driver and utility software being used due to the upgrades Features Overview 224 ...

Page 224: ... by sending e mail attached with a document The received e mail is automatically printed from the machine according to the settings on the machine Sending Fax Sends a fax directly from a computer Importing Scanned Data Imports files stored in a folder of the machine to a computer Dell Printer Configuration Web Tool Displays the machine status and job status The feature also allows you to change se...

Page 225: ...a This chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays Paper Types 226 Loading Paper 237 Changing the Paper Size 241 Changing the Paper Settings 244 ...

Page 226: ... non standard size paper from Tray 5 you must enter the paper size Furthermore if you frequently copy on non standard size paper you can preset the size on the machine That size then appears under Standard Size on the Tray 5 screen For more information on the settings refer to Tray 5 Paper Size Defaults P 323 Most ideal image quality with the paper can be obtained by setting the image quality for ...

Page 227: ... Xerox Colotech Gold label A4 A3 90 gsm Bond Plain A Paper Name Size Basis Weight Paper Type 1 Image Quality 2 Notes Countermeasure Paper Name Size Basis Weight Paper Type 1 Image Quality 2 Notes Countermeasure Xerox Business 4200 8 5 x 14 75 gsm 20 lb Plain Plain E Xerox Color Xpressions Select 8 5 x 14 90 gsm 24 lb Bond Plain A Xerox Business A4 A3 80 gsm Plain Plain F Dog ear defect and wrinkle...

Page 228: ...2 paper When you use Tray 5 automatic duplexing is not available 8 5 x 11 17 x 11 18 x 12 270 gsm 100 lb cover Extra Heavyweight Plus HW 2A Load the paper into Tray 5 Automatic duplexing is not available Xerox Business Index 8 5 x 11 17 x 11 163 gsm 90 lb Heavyweight Coated 1 Manually feed one paper at a time using Tray 5 Xerox Premier A4 60 gsm Plain Plain F A4 A3 90 gsm Bond Plain F A4 120 gsm H...

Page 229: ...ay 1 does not support SRA3 Duplexing is supported by Tray 5 only Automatic duplexing is not available Xerox Colotech Gold label A4 A3 SRA3 250 gsm Extra Heavyweight HW 2A Tray 1 does not support SRA3 Duplexing is supported by Tray 5 only Automatic duplexing is not available SRA3 90 gsm Bond Plain A Load the paper into paper trays other than Tray 1 A4 A3 SRA3 100 gsm Bond Plain A Tray 1 does not su...

Page 230: ...e 1 Image Quality 2 Notes Countermeasure Paper Name Size Basis Weight Paper Type 1 Image Quality 2 Notes Countermeasure Xerox Transparency Removable Stripe 8 5 x 11 Transparency Transparency Load the paper with the paper stripe at the trail edge It is not recommended to output more than 20 transparencies at a time Duplexing is not available Place plain paper underneath the transparency sheet if mi...

Page 231: ...re Paper Name Size Basis Weight Paper Type 1 Image Quality 2 Notes Countermeasure Xerox Color Xpressions Elite 8 5 x 11 17 x 11 105 gsm 28 lb Bond Plain A Xerox Color Xpressions Elite 3 hole 8 5 x 11 105 gsm 28 lb Bond Plain A Xerox Color Xpressions Planet 20 8 5 x 11 17 x 11 18 x 12 105 gsm 28 lb Bond Plain A If misregistration occurs when output sheets are delivered to Finisher B1 invert the pap...

Page 232: ...et at a time using Tray 5 Automatic duplexing is not available Xerox Digital Color Supreme Gloss FSC C1S 8 5 x 11 17 x 11 18 x 12 8 pt 160 gsm Gloss Coated 1 Manually feed one sheet at a time using Tray 5 Set the output destination to other than Center Tray Upper Center Tray when a finisher is installed 8 5 x 11 17 x 11 18 x 12 12 pt 247 gsm Heavyweight Gloss Coated 2 Manually feed one sheet at a ...

Page 233: ...ly feed one sheet at a time using Tray 5 Automatic duplexing is not available A4 A3 SRA3 210 gsm Heavyweight Gloss Coated 2 Manually feed one sheet at a time using Tray 5 Automatic duplexing is not available A4 A3 SRA3 250 gsm Heavyweight Gloss Coated 2 Manually feed one sheet at a time using Tray 5 Automatic duplexing is not available XeroxColotech Silk Coated A4 A3 SRA3 120 gsm Gloss Coated 1 Ma...

Page 234: ...ly feed one sheet at a time using Tray 5 Duplexing is not available Set the output destination to other than Center Tray Upper Center Tray when a finisher is installed Xerox Colotech Super Gloss CD Labels A4 Heavyweight Gloss Coated 2 Manually feed one sheet at a time using Tray 5 Duplexing is not available Set the output destination to other than Center Tray Upper Center Tray when a finisher is i...

Page 235: ... High temperature and humidity conditions in the above table means an environment with temperature of 28 C and humidity of 85 and low temperature and humidity conditions means an environment with temperature of 10 C and humidity of 15 Envelopes 9 x 6 4 8 7 x 4 3 75 90 gsm Envelope Load the paper into Tray 5 Duplexing is not available Wrinkles with certain brands and types are possible If wrinkles ...

Page 236: ... can result in paper jams and lower image quality After opening a package of paper wrap and store any remaining paper We recommend that you store remaining paper in moisture prevention packets Store paper on a flat surface to prevent bends or warping Please adhere to the following points when loading paper in a tray Align the stack of paper neatly before setting it in a tray Do not use paper that ...

Page 237: ...hat tray for Auto Paper Select For more information refer to Change Settings P 322 Tray 5 cannot be selected in automatic tray selection When the paper runs out during copying or printing select a tray containing the same sized paper and orientation and the machine continues copying or printing Auto Tray Switching feature The machine cannot switch to a tray containing a paper type for which Paper ...

Page 238: ... on the right side of Trays 1 to 4 It may cause paper jams or machine malfunction 3 Push the tray in gently until it stops Note When inserting the tray push it gently Forcibly pushing the tray in may cause machine malfunction Loading Paper in Tray 5 Bypass Tray When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4 use Tray 5 bypass tray The following describes the ...

Page 239: ...he machine runs out of paper during copying or printing a message is displayed on the touch screen Add paper according to the displayed instructions Copying or printing is automatically resumed when paper is added Note Carefully fan the paper before loading it in a tray Otherwise the paper may stick together resulting in paper jams For information on changing the paper size and orientation refer t...

Page 240: ...12 Paper and Other Media 240 Note Do not load paper above the maximum fill line MAX in the right figure It may cause paper jams or machine malfunction 3 Push the tray in gently until it stops ...

Page 241: ... how to change paper size in Trays 1 to 4 Note The types of paper in Trays 1 to 4 are preset There are 16 paper types Plain paper Bond paper Recycled paper Transparency Heavyweight paper Gloss Labels Punched Letterhead Pre Print Other and Custom paper 1 to 5 and normally plain paper is set When changing to a different paper type change the paper quality settings to match the type of paper to be lo...

Page 242: ...for Tray 6 HCF B1 optional The following describes how to change paper size in Tray 6 HCF B1 optional 1 Pull out the Tray 6 until it stops Note While the machine is processing a job do not pull out the tray that is being used for the job To prevent paper jams or erroneous detection of loaded paper in a tray by the machine do not add paper on top of any remaining paper in the tray 2 Remove any pape...

Page 243: ...tion corresponding to the paper size 2 And then press the lever down 3 Note Adjust the end guide correctly to the size of the paper If the end guide is not adjusted correctly the machine cannot feed the paper properly resulting in paper jams The slot to the left of 8 5 is not used 8 Open the end guide 1 and load and align the edge of the paper against the right edge of the tray with the side to be...

Page 244: ...om 5 refer to Custom Paper Name Color P 321 You can change the paper type setting without entering to the System Administration mode on the Setup screen which is displayed by selecting Setup in the Home screen if you configure the settings in advance For more information refer to Customize Paper Supply Screen P 322 1 Press the Log In Out button 2 Enter the system administrator s user ID with the n...

Page 245: ...he Paper Type Paper Size Paper Color and Auto Paper Select respectively 9 Select Save Confirm or Close repeatedly until the Paper Tray Settings screen is displayed 10 Select Image Quality 11 Select the paper type for changing the image quality settings under Items and then select Change Settings Note Select to display the previous screen or to display the next screen ...

Page 246: ...lect the image quality and then select Save 13 Make sure that the paper type you selected is displayed under Current Settings of Items and then select Close 14 Select Close repeatedly until the Tools screen is displayed 15 Select Close ...

Page 247: ...ine calibrate colors print a report list and delete a print job with an invalid User ID Replacing Consumables 248 Cleaning the Machine 260 Executing Calibration 265 Printing a Report List 269 Deleting a Private Charge Print Job with an Invalid User ID 270 Setting Restore Tool 271 ...

Page 248: ...ent parts not recommended by Dell could impair machine quality and performance Use only consumables periodic replacement parts recommended by Dell Checking the status of consumables You can check the status of consumables on the Supplies screen For information on consumables refer to Supplies P 290 The following shows the reference section for each procedure Replacing Toner Cartridges 248 Replacin...

Page 249: ... this occurs replace the toner cartridge to resume copying or printing Replace toner cartridges while the machine is on Copy or print density may decrease slightly after the message Please order a XXX Toner Cartridge appears on the touch screen If you replace a toner cartridge with a partially used toner cartridge the number of pages that you can copy or print after the message Please order a XXX ...

Page 250: ... of the waste toner container Follow the messages as necessary The remaining page yield for copy print jobs is applicable when A4 paper LEF is used The value is an estimate and varies depending on the conditions such as the content printed dot coverage area coverage paper size paper type copy print density output image type and machine operating environment When replacing the waste toner container...

Page 251: ...ste toner containers not recommended by Dell may degrade image quality and performance Use only waste toner containers recommended by Dell 1 Make sure that the machine is not operating and open the front cover 2 Pull out the waste toner container slowly while holding its left side with one hand 3 Prepare a new waste toner container out of a box 4 While holding the left side of the waste toner cont...

Page 252: ...ide out the cleaning bar housed within the LED printhead until it stops The cleaning bars are located in the cleaning connection just under the drum cartridges R1 R2 R3 and R4 Note Slide out the cleaning bar until you see zzz Do not remove the cleaning bar from the housing 10 Slowly slide the cleaning bar back into place Note Clean the four LED printheads R1 to R4 by sliding the cleaning bar back ...

Page 253: ...ded by Dell may degrade image quality and performance Use only drum cartridges recommended by Dell Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting Do not touch or scratch the surface of the drum Doing so may result in unsatisfactory printing The remaining page yield is applicable when A4 paper LEF is used The value is an estimate and varies dependi...

Page 254: ...te When removing the drum cartridge be careful not to drop it on the floor The illustrations in this section explains how to replace the drum cartridge R1 as an example 5 Hold the bottom of the drum cartridge as shown in the illustration and pull it out from the machine Note Be careful not to touch the toner attached to the cartridge 6 Take the new drum cartridge out of the box and insert the used...

Page 255: ...ack paper while holding the protective cover with one hand While doing so keep the two points inserted in the holes 9 Grasp the tab on top of the cartridge and slide it toward the machine while holding the protective cover with one hand 10 Slide the tab until it stops 11 Carefully remove the protective cover 12 Push the drum cartridge straight in the housing until it stops Note Place the protectiv...

Page 256: ...for Finisher B1 When the optional Finisher B1 is installed and the staple cartridge needs to be replaced a message appears on the touch screen When the message appears load a new staple case into the staple cartridge Note The use of staple cartridges not recommended by Dell may degrade quality and performance Use only staple cartridges recommended by Dell 1 Make sure that the machine is not operat...

Page 257: ...mpty staple case with your fingers 1 and remove the staple case from the cartridge 2 5 Insert the front side of the new staple case into the staple cartridge 1 and then push the rear side into the cartridge 2 6 Push the staple cartridge into the finisher until it clicks into place 7 Close the finisher front cover Note If the front cover is not closed completely a message appears and the machine wi...

Page 258: ...t recommended by Dell may degrade quality and performance Use only booklet staple cartridges recommended by Dell 1 Make sure that the machine is not operating and open the finisher side cover 2 Hold the tabs on both sides of the booklet staple cartridge and pull it out 3 Hold the tabs on both sides of a new booklet staple cartridge and insert it into the finisher until it clicks 4 Do the same for ...

Page 259: ...in and this can cause machine malfunction Note Empty the hole punch waste container when the machine is on If you empty the container while the machine is off the machine does not recognize that the container has been emptied 1 Make sure that the machine is not operating lift the top transport cover and then open the front transport cover of the finisher 2 Pull out the hole punch waste container 3...

Page 260: ...Note Do not use cleaning agents other than water or neutral detergent If you cannot remove the dirt easily gently wipe the machine with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning the Interior LED Printheads The following describes how to clean the interior LED printheads of the machine Normally clean the LED printheads whe...

Page 261: ...til you see zzz Do not remove the cleaning bar from the housing 5 Slowly slide the cleaning bar back into place Note Clean the four LED printheads R1 to R4 by sliding the cleaning bar back and forth for two or three times respectively 6 Return the cover to the original position Note Push the cover until it clicks into place 7 Rotate the release lever clockwise to lock the cover 8 Close the front c...

Page 262: ...he document cover and the document glass once a month Note Do not use benzene paint thinner or other organic solvents Doing so might damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying faxing or scanning 1 Wipe the document cover with a soft cloth moistened with water to remove any d...

Page 263: ...tly wipe the film with a soft cloth moistened with a small amount of neutral detergent 2 Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any dirt and then wipe it with a soft dry cloth Note Do not use cleaning agents other than water or neutral detergent If you cannot remove dirt easily gently wipe the glass with a soft cloth moistened with a small amoun...

Page 264: ...ater drops from falling into the machine If water gets into the machine it may cause the machine to malfunction If you cannot remove dirt easily gently wipe the rollers with a soft cloth moistened with a small amount of neutral detergent 3 Close the document feeder left cover until it clicks into place and confirm that there is no space between the near or far side of the cover and the document fe...

Page 265: ...gh Quality or High Resolution is selected for Image Quality and Auto Screening Fineness or Standard is selected for Screen on the Color Options tab The calibration data for Print Job 1 will be applied when High Speed is selected for Image Quality and Fineness or Standard is selected for Screen on the Color Options tab Print Job 2 For PCL print drivers The calibration data for Print Job 2 will be a...

Page 266: ...tion on the Home screen When Calibration is not displayed follow the procedure below 1 Press the Log In Out button 2 Enter the System Administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the System Administrator s passcode and select Enter Note The default user ID is admin The default passcode is ...

Page 267: ...be effective for jobs outside the selected range 3 Select Start Note A message saying Outputting the Calibration Chart Copy Job 1 appears and the machine prints the Calibration Chart 4 Place the Calibration Chart face down on the document glass with the magenta marks on corners on your left hand side Note Place the Calibration Chart on the document glass 5 Place at least five sheets of white paper...

Page 268: ...ration result will be shown on the screen 7 Select Confirm 8 To execute calibration for another screen type repeat steps 2 to 7 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close 11 Copy to confirm the image quality Note During calibration the machine cannot receive print jobs or faxes 12 Select Close ...

Page 269: ...s button 2 Select Print Reports Note If Print Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Home screen For more information on Reports refer to Reports P 327 If you want to print Billing Data List or Acctg Report Fax Jobs insert a card to the machine before instructing print 3 Select a report or list to print and th...

Page 270: ...n the Private Charge Print feature refer to Printing and Deleting Stored Jobs P 208 For more information on how to set the period of time save jobs refer to Stored File Settings P 413 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system a...

Page 271: ...hine after the hard disk is replaced For more information on Setting Restore Tool contact Customer Support at dell com contactdell The following data can be backed up on the computer Address Book Folder except for document files User account list Job Flow Stored Programming Job log Error log Accounting log Other information such as user setting data Users cannot replace the hard disk by themselves...

Page 272: ...13 Maintenance 272 ...

Page 273: ...14 Machine Status This chapter describes the features for checking the machine status Overview of Machine Status 274 Machine Information 275 Faults 289 Supplies 290 Billing Information 291 ...

Page 274: ...ting status You can also change or set print modes and check the number of pages printed per meter or per user You can also print various reports lists to check the job history settings and registered information For more information refer to Machine Information P 275 Faults You can check the information on errors that occurred on the machine For more information refer to Faults P 289 Supplies You...

Page 275: ...the machine status General Information In the General Information area you can check the serial number of the machine machine configuration and software version 1 Check the general information Website Tells you whom to contact when making inquiries about maintenance and operation Machine Serial Number Indicates the serial number of the machine Service Tag Express Code Displays the Service Tag and ...

Page 276: ... You can check the software version 1 Select Software Version 2 Check the software versions Paper Tray Status You can check the paper trays set on the machine On the screen you can check the following items Status Full Amount of paper remaining Paper Size Paper Type 1 Select Paper Tray Status 2 Check the status of the paper trays Print Reports The following describes how to print a report and a li...

Page 277: ... Report every 50 jobs For information on the auto print of a job history report refer to Reports P 327 When you set the machine to print a job history report automatically the machine prints the results of all jobs Error History Report You can print information on errors occurred in the machine The latest 50 errors are printed Activity Report You can check whether transmissions completed successfu...

Page 278: ...rmation Print Reports Printer Reports 2 Select a list to print Note The items displayed vary depending on the options installed 3 Press the Start button Configuration Report You can check the hardware configuration network information and print and copy settings of the machine with the report Note The contents of Configuration Report are identical whether it is printed from Copy Reports Printer Re...

Page 279: ...the stored programming settings for the HP GL HP GL 2 and HP RTL emulation modes HP GL 2 Palette List Prints the sample list in 256 colors that can be set with the pen attribute on HP GL and HP GL 2 emulation modes Font List Prints the list of fonts available on the machine Note Information printed varies depending on the options installed PCL Font List Prints the fonts available in PCL PostScript...

Page 280: ...ess numbers 1 Select Address Book 2 Specify a range of address numbers to print 3 Press the Start button Fax Reports 1 Select Fax Reports Note To display the Fax Reports screen press the Machine Status button and then select Machine Information Print Reports Fax Reports 2 Select a list to print 3 Press the Start button Reports You can print the Configuration Report Scan Fax Configuration Report Fo...

Page 281: ...ns the settings information on 50 address numbers For information on how to register speed dial and fax group recipients refer to Add Address Book Entry P 431 and Create Fax Group Recipients P 439 Selecting Address Book displays the screen for specifying a range of address numbers Select a range of numbers and then press the Start button Fax Group Recipients You can print the list of settings for ...

Page 282: ...of actual use of the machine by feature such as the number of pages printed and the number of times used and cumulative time when the machine is used such as runtime standby time Low Power mode Sleep mode and power off time by minutes on the Job Counter Report Note Job Counter Report appears when the Tools button is displayed on the Home screen 1 Select Job Counter Report Note To display the Job C...

Page 283: ...chine Status button and then select Machine Information Print Reports Accounting Reports 2 Select an accounting report to print 3 Select a range of user numbers to print Note Selecting Select All selects all users 4 Press the Start button Acctg Report Copy Jobs You can check the total number of pages copied and printed on the machine If the limit is set for the number of pages or colors that can b...

Page 284: ...on result You can set not to print out the Transmission Report Undelivered automatically For information on setting whether to print the report for e mails automatically refer to Scan File Transfer Report P 328 For information on setting whether to print the report for faxes automatically refer to Transmission Report Job Undelivered P 328 Transmission Report The report is automatically printed whe...

Page 285: ...ow Error Report automatically For information on setting whether to print the report automatically refer to Job Flow Error Report P 328 Overwrite Hard Disk You can check the overwriting status of the hard disk Overwriting indicates that the overwriting is in progress Standby indicates that the overwriting is completed Note Overwrite Hard Disk appears when Overwrite Hard Disk is enabled under Authe...

Page 286: ...ter language Retrieve Programming You can retrieve and use settings registered in memory 1 Select Retrieve Programming 2 Select the memory number to use Factory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in the memory Programming You can check or change the value set for the print mode item number 1 Select Programming 2 Enter the item number of th...

Page 287: ...ngs cannot be restored 3 Select the memory number to store or to delete Default Programming You can start the machine using the settings stored in memory as default settings 1 Select Default Programming 2 Select Factory Defaults or Custom Settings Factory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in memory 3 When you select Custom Settings select...

Page 288: ...t Fax Receiving Mode 2 Select a fax receiving mode Manual Receive The machine manually receives faxes from a remote machine This mode is convenient to confirm the sender or use an external telephone before receiving faxes Auto Receive The machine automatically receives faxes 3 Select Save ...

Page 289: ...llowing describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access Error History Report under Machine Information Print Reports Job Status Activity Report If Print Reports Button under Reports is set to Disabled the Error History Report button does not appear on the screen...

Page 290: ...m the status of the consumables On the Supplies screen you can check the following items Note If you replace a toner cartridge with a partially used toner cartridge such as a toner cartridge removed from another Dell C7765dn Color Multifunction Printer the status displayed may differ from the actual remaining amount When replacing toner cartridges we recommend that you use new ones Pressing a supp...

Page 291: ...k the total number of copies and pages printed by individual meters 1 Select Billing Information 2 On the screen check each meter Serial Number Displays the serial number of the machine Color Impressions Displays the total number of pages copied or printed in full color Black Impressions Displays the total number of pages copied or printed in black and white and pages faxed 1 Color Large Impressio...

Page 292: ... Information You can check the number of pages printed by user When the Accounting mode is enabled you can check the billing meters for the currently authenticated user ID Note User Account Billing Information is displayed when the Accounting Type is set to Local Accounting For more information on the Accounting mode refer to Accounting P 441 1 Press the Log In Out button To check the billing mete...

Page 293: ...r the features set to Enable Accounting in the Accounting mode Meter Copy Jobs Displays the number of pages copied Meter Scan Jobs Displays the number of pages scanned Meter Print Jobs Displays the number of pages printed Note Meter Print Jobs is not displayed for the system administrator ...

Page 294: ...14 Machine Status 294 ...

Page 295: ...res to change the settings System Settings Procedure 296 Tools Menu List 300 Common Service Settings 314 Copy Service Settings 348 Connectivity Network Setup 358 Print Service Settings 380 Scan Service Settings 387 Fax Service Settings 394 E mail Internet Fax Service Settings 406 Address Book Settings 409 Folder Service Settings 410 Job Flow Service Settings 411 Media Print Service Settings 412 St...

Page 296: ...the System Administration mode enter the System Administrator s User ID If Passcode Entry for Control Panel Login is set to On under Tools Authentication Security Settings Authentication Passcode Policy you need to enter the passcode We recommend that you change the System Administrator s User ID and passcode immediately after installing the machine For more information on how to change the passco...

Page 297: ...ice Settings P 314 Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For more information refer to Copy Service Settings P 348 Connectivity Network Setup Allows you to configure the network related settings such as ports and protocols For more information refer to Connectivity Network Setup P 358 Prin...

Page 298: ...rvice Settings Allows you to configure the settings relating to Media Print Text and Photo For more information refer to Media Print Service Settings P 412 Stored File Settings Allows you to set how to delete files in a folder and print documents stored in the machine For more information refer to Stored File Settings P 413 Web Applications Service Setup Allows you to configure a remote access des...

Page 299: ...machine is required to enable the new settings when you select Close in the Tools screen a message may be displayed Follow the message and reboot the machine After the machine reboots it exits from the System Administration mode and the Log In Out button is unlit Step 6 Exiting System Administration Mode 1 Press the Log In Out button Note You can also log out by pressing the login information fiel...

Page 300: ...7 Control Panel Select Tone P 318 Control Panel Alert Tone P 318 Base Tone P 318 Machine Ready Tone P 318 Job Complete Tone 1 2 P 318 Fault Tone P 318 Auto Clear Alert Tone P 318 Alert Tone P 318 Out of Paper Warning Tone P 318 Low Toner Alert Tone P 318 Stored Programming Tone P 319 Stored Programming Complete Tone P 319 Line Monitor Volume P 319 Ringing Volume P 319 Screen Button Settings P 319 ...

Page 301: ...sk P 329 Delete All Data P 329 Software Options P 329 Power on Self Test P 329 Check Smart Card Details P 329 Finisher Adjustment P 329 Adjust Image Transfer P 329 Adjust Paper Registration P 330 Delete All Certificates Initialize Settings P 330 Quick Setup Home P 330 Watermark P 330 Date Format P 330 Default Watermark P 330 Font Size P 330 Background Pattern P 330 Font Color P 330 Density P 331 W...

Page 302: ...estriction P 344 Operation of Up Down Buttons P 344 Display Consumables Screen P 344 Data Encryption P 344 Encryption Key for Confidential Data P 346 Service Rep Restricted Operation P 346 Software Download P 347 Drum Cartridge Conservation Mode P 347 Restrict Recipient Selection Method P 347 Restrict User to Edit Address Book P 347 Auto Validation of Speed Dial Entry P 347 Data Indicator P 347 Co...

Page 303: ...ding Edge Erase P 352 Edge Erase 2 Sided Original Side 2 P 352 Image Shift Side 1 P 352 Image Shift Side 2 P 352 Image Rotation P 352 Image Rotation Rotation Direction P 352 Original Orientation P 352 Pages per Side P 352 Copy Output P 352 Uncollated Default Separator Tray P 352 Output Destination P 352 Output Destination Simple Copy P 353 Sample Job P 353 Annotations Stored Comment P 353 Annotati...

Page 304: ... Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 356 Page Number Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 356 Bates Stamp Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 356 Quantity Display P 356 Maximum Number of Sets P 356 Original Size Defaults P 356 Reduce Enlarge Presets P 357 Custom Colors P 357...

Page 305: ...ss Proxy Server P 367 HTTP Proxy Server Name P 367 HTTP Proxy Server Port Number P 367 HTTP Proxy Server Authentication P 367 HTTP Proxy Server Login Name P 367 HTTP Proxy Server Password P 367 HTTPS Proxy Server Name P 367 HTTPS Proxy Server Port Number P 367 HTTPS Proxy Server Authentication P 367 HTTPS Proxy Server Login Name P 368 HTTPS Proxy Server Password P 368 Outgoing Incoming E mail Sett...

Page 306: ...Delete Form P 382 Other Settings P 382 Print Area P 382 Substitute Tray P 383 Paper Type Mismatch P 383 Unregistered Forms P 383 Resume Job After Print Error P 384 When Paper Jam Occurs P 384 Print User ID P 384 Banner Sheet P 384 Banner Sheet Offset P 385 Banner Sheet Tray P 385 PostScript Default Color P 385 PostScript Paper Supply P 385 PostScript Font Absence P 385 PostScript Font Substitution...

Page 307: ...ion P 390 Searchable Text P 390 Language of the Original P 390 Searchable Text Compression P 390 Scan to PC Defaults P 390 Transfer Protocol P 390 Login Credential to Access Destination P 390 User Name for FTP Scan P 390 Original Size Defaults P 391 Output Size Defaults P 391 Reduce Enlarge Presets P 391 Other Settings P 392 Memory Full Procedure P 392 Maximum Stored Pages P 392 Saturation P 392 B...

Page 308: ...te P 397 Rotate 90 degrees P 397 G3 Sender ID Fax P 397 Save Undelivered Faxes P 397 Save Deleted Faxes P 397 Saved Faxes Auto Delete P 398 Transmission Interval P 398 Batch Send P 398 Manual Send Receive Default P 398 Fax Receiving Mode P 398 Border Limit P 398 Auto Reduce On Receipt P 398 Receiving Paper Size P 398 2 Pages Up On Receipt P 399 2 Sided Printing P 399 Edge Erase Top Bottom Edges P ...

Page 309: ... Receipts P 406 Read Receipts P 407 Print Delivery Confirmation Mail P 407 Split Send Method P 407 Maximum Data Size per E mail P 407 Maximum Total Data Size P 407 Maximum Split Count P 407 Allow Casual Users to Edit From Field P 408 Allow Guest Users to Edit From Field P 408 Allow to edit From if Search Found P 408 Allow to edit From if Search Failed P 408 E mail Sending When Search Failed P 408 ...

Page 310: ...ored Jobs P 414 Print Order for All Selected Files P 414 Server Setup P 417 URL P 417 Server Name P 417 Description P 417 Use User ID P 418 User ID P 418 Password P 418 Machine Authentication Notification P 418 Notify User Authorization Information P 418 Delete All Settings P 418 Other Settings P 418 When Sending User Details P 418 Web Browser Setup P 419 Web Applications Version P 419 Delete Pers...

Page 311: ...ress P 433 Name P 434 Index P 434 Surname P 434 Given Name P 434 Custom Item 1 P 434 Custom Item 2 P 434 Custom Item 3 P 434 S MIME Certificate P 434 Transfer Protocol P 435 Server Name IP address P 435 Shared Name SMB Only P 435 Save in P 435 User Name P 435 Password P 435 Port Number P 435 Fax Number P 436 Index P 436 Starting Rate P 436 Resolution P 436 Cover Page P 436 Maximum Image Size P 436...

Page 312: ...ccount ID P 447 Mask Account ID P 447 Display Billing Information Upon Login P 447 Store User Details P 447 Fax Billing Data P 447 Accounting Billing Device Settings P 448 Connect with Account Billing Device P 448 Accounting Billing Device P 448 Track Print Jobs P 448 Track Scan Fax Jobs P 449 Interrupt Mode P 449 Job with Insufficient Credit P 449 Charge Print Jobs P 449 Track with Cumulative Dev...

Page 313: ...Tools Menu List 313 Allow User to Disable Active Settings P 458 Job Status Default P 459 Active Jobs View P 459 Completed Jobs View P 459 Overwrite Hard Disk P 459 Number of Overwrites P 459 ...

Page 314: ...e Tools screen select System Settings Common Service Settings For information on how to display the Tools screen refer to System Settings Procedure P 296 2 Select an item to set or change Machine Clock Timers You can set the machine clock or the time intervals of the machine to reset settings Date Set the date in the system clock of the machine The date set here will be printed on all lists and re...

Page 315: ... automatically When you select On specify a value between 10 and 900 seconds in 1 second increments To disable this feature select Off Note When Off is selected the machine will cancel the standby status and begin processing a document after one minute has elapsed in anticipation of a job command The timer does not start counting until the operator leaves the detectable area of the wakeup motion s...

Page 316: ...ol panel operation is required The printer lockout duration will not be released even when you switch the power off and then on again or even when you press the Power Saver button while the machine is in the Power Saver mode Low Power mode or Sleep mode The machine starts printing in accordance with the setting in Auto Print when Release Printer is selected Thus the printing may not start just aft...

Page 317: ...nting until the operator leaves the detectable area of the wakeup motion sensor The Access Lamp will be lit while the machine detects human presence From Last Operation to Sleep Mode Specify a time period between 1 to 120 minutes in 1 minute increments to enter the Sleep mode after the last operation Note Configure the From Last Operation to Sleep Mode time to be longer than the From Last Operatio...

Page 318: ...u can select from Soft Normal or Loud To disable the sound select Off You can select the target jobs to play the sound Fault Tone Set the volume to be sounded when a job fails You can select from Soft Normal or Loud To disable the sound select Off You can select the target jobs to play the sound Auto Clear Alert Tone Set the volume to be sounded at five seconds before automatically returning to th...

Page 319: ...o disable the sound select Off Screen Button Settings Set screens and buttons Screen Default Set the screen displayed after powering on the machine or canceling the Power Saver mode Screen After Auto Clear Set the screen displayed after Auto Clear Auto Display of Login Screen When the Authentication feature is enabled on the machine set whether or not to automatically display the login screen afte...

Page 320: ...ion mode The language set here is the standard language that is retained even when the machine is powered off and on Setting by in the Local User mode The language setting in Language in the Home screen is lost when the machine is powered off Note When English is selected only ASCII characters can be used When you set Language to English on the Home screen and an address book entry or contents of ...

Page 321: ...re to USB Media Print Text Media Print Photos and Service Selection Screen Note If you select Service Selection Screen the USB Device Detected screen is displayed when a USB memory device is inserted You can select Store to USB Media Print Text or Media Print Photos If a USB memory device is inserted when the machine is switched off and then you switch on the Home screen is displayed When a USB me...

Page 322: ...ection For Tray 1 set the size in X width direction between 182 and 432 mm and the Y length direction between 140 and 297 mm in 1 mm increments For Trays 2 to 4 set the X width direction between 182 to 457 mm and the Y length direction between 140 to 320 mm in 1 mm increments When you load standard size paper select Auto Detect For Tray 6 optional HCF B1 select Auto Detect because only standard si...

Page 323: ...he multiple trays Auto Paper selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing You can set Bond paper Plain paper Recycled paper Plain Reload paper Heavyweight HW paper Gloss paper Heavyweight HW A paper Heavyweight HW B paper Heavyweight HW C paper Heavyweight HW S paper and Custom Paper 1 to 5 The paper type setting is p...

Page 324: ...specify the image quality processing method for each of bond paper plain paper recycled paper plain reload paper heavyweight paper heavyweight reload paper extra heavyweight paper extra heavyweight reload paper and custom paper 1 to 5 When copying or printing a document the machine controls the image quality according to the type of paper set in Image Quality and the image quality processing metho...

Page 325: ...Extra Heavyweight X HW A 170 256 gsm Default setting for Extra Heavyweight paper The image quality is suitable for the bond paper eco friendly paper which is made of 100 of farmed trees postcards and envelopes Paper having ream weight of 170 256 gsm Extra Heavyweight X HW B 170 256 gsm This is for custom settings Extra Heavyweight X HW C 170 256 gsm This is for custom settings Extra Heavyweight X ...

Page 326: ...determined by the machine as photos Selecting More Text yields a bold copy effect emphasizing the dense parts of an image Selecting More Photo soften the image gradation of the photo aspects of an image enhancing the reproducibility of subtle colors Photo Image Quality Photo Image Quality is valid when Photo is selected for Original Type on the Image Quality screen Selecting High Speed copies a do...

Page 327: ... select On the machine gives the image a smoother appearance when printed Calibration Calibrate the machine regularly to correct and ensure consistency of printing colors over time environment and devices For more information refer to Executing Calibration P 265 When the printed colors do not seem to have been corrected properly despite regular calibration contact Customer Support at dell com cont...

Page 328: ...omatically print a Folder Report Broadcast Multi Poll Report Select whether or not to automatically print a Broadcast Report and a Multi Poll Report Scan File Transfer Report Select whether or not to print the report for data transmission results when the scanned data is transferred to the computer on the network or is sent via e mail Off Does not print a report regardless of the data transmission...

Page 329: ...ation is found during the program diagnosis the machine stops starting up and records the information in the audit log Note The information may not be recorded in the audit log depending on the status of program malfunction If the machine does not start contact Customer Support at dell com contactdell Check Smart Card Details When you select Check Smart Card Details and touch your smart card to th...

Page 330: ...ettings P 319 Connectivity Network Setup P 358 and Fax Service Settings P 394 Watermark You can print watermark text or pattern as the background of the main document to protect the document from unauthorized copying The following Watermark settings can be specified Date Format Specify the format of the date to print as watermark The format specified here will also be used for Annotation and Force...

Page 331: ...ect Allow Client Settings to Override When Allow Device Settings to Override is selected the user ID the machine ID and the date and time will be printed as watermark Force Watermark Print Stored File Specify whether to force printing watermark on every document printed from a folder on the machine The user ID the machine ID and the date and time will be printed as watermark Note You can authorize...

Page 332: ...f paper The following items are printed at the bottom right for Preset 3 or bottom left for Preset 4 of paper user ID and date and time Note Some items may not be printed depending on the job type and performance conditions Force annotation is not printed on a blank paper generated by the machine When the Force Annotation is enabled you cannot select Auto Detect for Tray 5 A time printed faintly u...

Page 333: ...te For details on Force Annotation refer to Force Annotation P 332 Print Universal Unique ID Select whether or not to print Universal Unique IDs Note If Print Universal Unique ID is set to Yes you cannot select Auto Detect for Tray 5 Print Position Select a print position from six positions Top Left Bottom Left Top Center Bottom Center Top Right or Bottom Right Print Position Adjustment Adjust pri...

Page 334: ...ct from No Offset Offset per Set and Offset per Job When Offset per Set or Offset per Job is selected the machine slightly shifts the output position per set or per job print job respectively Offset Stacking Center Tray Upper Offsetting means that each set of copies is delivered to the center tray and shifted slightly to separate it from the previous job When a set of copies is delivered to the fr...

Page 335: ... another job to automatically bypass the current job when the machine is unable to start an operation for any reason for example running out of paper in a tray when starting copying or printing Note Stored documents such as Secure Print and Sample Set documents cannot be used with the Auto Job Promotion feature When Enabled is selected and there is a job bypassed because of paper out a message sta...

Page 336: ...O O O O O O A3 O O O O X X O O O O O X B6 O X X X O X O X X X X X B6 X X X X X X X X X X O X B5 O X O O O X O O O O O X B5 O O X X X X O O O O O O B4 O O O O X X O O O O O X 5 5 8 5 X X X X X X X X X X X X 5 5 8 5 O O X X O X X X X X X X 7 25 10 5 X O O O X O X X X X X X 8 10 X X X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 5 11 O O O O O X X O O O X X 8 5 11 O O O O O O X O O O X O 8 5 13 X...

Page 337: ... x 120 mm X X X X X X X X X X O X Envelope 114 x 162 mm X X X X X X X X X X O X Envelope 98 x 148 mm X X X X X X X X X X O X Envelope 105 x 235 mm X X X X X X X X X X O X Commercial 10 envelopes X X X X O X X X X X X X Monarch 7 3 4 envelopes X X X X X X X X X X X X DL envelopes X X X X X X X X X X X X C4 envelopes X X X X X X X X X X X X C5 envelopes X X X X X X X X X X X X Postcard 4 6 X X X X X...

Page 338: ... X X X X X X X X X X X O X Available Not available Paper size group AB series 8 13 AB series Loading Position Size Orientation Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 HCF B1 Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 HCF B1 ...

Page 339: ...O O X X B6 O X X X X X O X X X O X B6 X X X X O X X X X X X X B5 O O O O O X O X O O O X B5 O O O O O O O O X X X X B4 O O O O O X O O O O X X 5 5 8 5 X X X X X X X X X X X X 5 5 8 5 X X X X X X O O X X O X 7 25 10 5 X X X X X X X O O O X O 8 10 X X X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 5 11 X O O O X X O O O O O X 8 5 11 O O O O X O O O O O O O 8 5 13 X X O O X X X O O O O X 8 5 14 X...

Page 340: ...X X O X X X X X X X Envelope 114 x 162 mm X X X X O X X X X X X X Envelope 98 x 148 mm X X X X O X X X X X X X Envelope 105 x 235 mm X X X X O X X X X X X X Commercial 10 envelopes X X X X X X X X X X O X Monarch 7 3 4 envelopes X X X X X X X X X X X X DL envelopes X X X X X X X X X X X X C4 envelopes X X X X X X X X X X X X C5 envelopes X X X X X X X X X X X X Postcard 4 6 X X X X X X X X X X X X...

Page 341: ... X X X X X X X X X X O X Available Not available Paper size group AB series 8 K 16 K AB series 8 13 8 14 Loading Position Size Orientation Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 HCF B1 Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 HCF B1 ...

Page 342: ... X X A4 O O O O X X A3 O O O O X X B6 O X X X X X B6 X X X X X X B5 O X O O X X B5 O O X X X X B4 O O O O X X 5 5 8 5 X O O O X X 5 5 8 5 O O X X O X 7 25 10 5 X O O O X O 8 10 X X X X X X 8 10 X X X X X X 8 5 11 O O O O O X 8 5 11 O O O O O O 8 5 13 X X O O O X 8 5 14 X O O O O X 11 17 O O O O O X 12 18 X X X O X X SRA3 X X X X X X 16 K Taiwan X X X X X X 16 K Taiwan X X X X X X 8 K Taiwan X X X ...

Page 343: ...29 x 324 mm X X X X X X Envelope 235 x 120 mm X X X X X X Envelope 114 x 162 mm X X X X X X Envelope 98 x 148 mm X X X X X X Envelope 105 x 235 mm X X X X X X Commercial 10 envelopes X X X X O X Monarch 7 3 4 envelopes X X X X O X DL envelopes X X X X O X C4 envelopes X X X X O X C5 envelopes X X X X O X Postcard 4 6 X X X X O X Photo 2L 5 7 X X X X O X Paper size group Inch series Loading Positio...

Page 344: ...a replacement is required Off Does not display the consumables status screen When power is switched on Displays the consumables status screen at startup When Auto Clear is activated Displays the consumables status screen when Auto Clear is executed Data Encryption Allows you to select whether or not to encrypt data recorded on the hard disk of the machine When you enable data encryption the machin...

Page 345: ...r name passcode etc Files in folders Address book data Note Be sure to save all necessary settings and files before using data encryption or changing any settings Make sure that the hard disk and encryption settings match Otherwise an error will occur For information on error messages and their remedies refer to Other Errors P 680 The following procedure is recommended for changing the encryption ...

Page 346: ... Allows you to select whether or not to restrict the operation by our service representative to protect the security settings from being altered by someone impersonating our service representative Off The operation by our service representative is not restricted On Our service representative cannot change the following settings Delete All Data P 329 Print Universal Unique ID P 333 Data Encryption ...

Page 347: ...m Address Book disables address entry using the keyboard or numeric keypad and permits only transmission to addresses registered on the Address Book Note You can also give users authority to deactivate Restrict Recipient Selection Method For more information refer to User Roles and Authorization Groups P 534 Restrict User to Edit Address Book Specify whether or not to permit Local Users to add and...

Page 348: ...s you to avoid extra operations such as selecting tabs 1 Select the number of features displayed on the Copy screen 5 Features The following features are shown on the screen Output Color Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displayed cannot be changed 7 Features Allows you to set features appearing in the fourth column from the left of the Copy screen ...

Page 349: ... for Back Cover under Output Format Covers Transparency Tray Button 1 3 Set the default value of the transparency tray displayed in Transparency Options on the Output Format screen Separator Handout Tray Button 1 3 Set the default value of the separator handout tray displayed in Transparency Options on the Output Format screen Copy Defaults You can set the default settings of the Copy feature When...

Page 350: ...Dual Color Target Area Color Set the default value for Target Area Color that appears when Dual Color is selected for More of Output Color in the Copy screen You can select from seven preset colors and six custom colors For information about custom colors refer to Custom Colors P 357 Dual Color Non target Area Color Set the default value for Non target Area Color that appears when Dual Color is se...

Page 351: ...all colors are set to 0 0 0 Color Balance in the Image Quality screen is set to Normal When the same value is set to all levels for each color for example 0 0 0 or 1 1 1 Color Balance in the Image Quality screen is set to Basic Color When the settings other than the ones described above are applied Color Balance in the Image Quality screen is set to Advanced Color Color Shift Set the default value...

Page 352: ...t Adjustment screen Image Rotation Set the default value for Image Rotation in the Layout Adjustment screen Image Rotation Rotation Direction Set the default value for Image Rotation Rotation Direction of Image Rotation in the Layout Adjustment screen Original Orientation Set the default value for Original Orientation in the Layout Adjustment screen Pages per Side Set the default value for Pages p...

Page 353: ...nt Font Size Set the default value for Font Size under Format Style displayed when Comment is selected for Annotations in the Output Format screen Annotations Comment Font Color Set the default value for Font Color under Format Style displayed when Comment is selected for Annotations in the Output Format screen Date Position on Side 1 and Side 2 Set the default value for Position displayed when Da...

Page 354: ...ration control Memory Full Procedure If there is insufficient hard disk memory while scanning a document a screen appears asking you how you want to handle the partially stored data Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen You can set the time until the memory full procedure is carried out For more inf...

Page 355: ...m the original orientation depending on the magnification ratio you specified Background Suppression Photo Text Set the background suppression level for color copying This setting is valid when Photo Text is selected for Original Type in the Image Quality screen The larger the value the stronger the effect of removing background noise is Background Suppression Level Text Set the background suppres...

Page 356: ...enter and Bottom Right You can adjust the position to print a bates stamp finely Quantity Display You can select how you want to display the counter in the Copy service Select from Quantity Quantity and Memory and Quantity and Original Count Maximum Number of Sets Set the maximum number of allowed sets to copy between 1 and 999 Users will not be able to specify a larger number of sets to copy than...

Page 357: ...rs Set the custom colors used for Single Color and Dual Color in the Output Color screen You can assign custom colors with yellow 0 to 100 magenta 0 to 100 and cyan 0 to 100 to each custom color buttons 1 to 6 Note Adjust so that the total of yellow magenta and cyan does not exceed 240 Annotations Create Comments Register text to print with Comment under Annotations You can enter up to 64 single b...

Page 358: ...hange Port Settings Set the interface of the machine connected to a client In Port Settings you can configure the following settings Note For LPD Port9100 and HTTP SSL TLS do not use a number that is the same as a port number of another port For a port that uses HTTP IPP Internet Service HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD do not use a number that is the same as a port ...

Page 359: ...ommunication protocol PostScript Wait Timeout The machine automatically terminates a connection when the machine does not receive data for a certain period of time When data is being printed with RAW is selected for Adobe Communication Protocol select Disabled if you want to use the time period set in Auto Eject Time or select Enabled if you want to use the timeout period of PostScript LPD Port St...

Page 360: ...not be configured if Port Status is set to Disabled To configure Added Port Number enable port status and reboot the machine and then configure Added Port Number EtherTalk Port Status Select Enabled to use EtherTalk Bonjour Port Status Select Enabled to use Bonjour Note To print from a printer detected by Bonjour the LPD port must be activated in advance Port 9100 Port Status Select Enabled to use...

Page 361: ...Status and Fault Notice are notified as the machine status You can configure the E mail Notification Service in Dell Printer Configuration Web Tool UPnP Discovery Port Status Select Enabled to use UPnP Port Number Enter a port number for UPnP communication from 1 to 65535 The default value is 80 Note Do not use a number that is the same as a port number of another port However you can use the same...

Page 362: ...Select Enabled when you use an application program Port Number Enter a port number for SOAP from 1 to 65535 The default value is 80 Note Do not use a number that is the same as a port number of another port However you can use the same port number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD WebDAV Port Status Select Enabled when y...

Page 363: ...can set the following items Ethernet Rated Speed Set the communication speed for the Ethernet interface Auto Up to 100 Mbps Select this to detect the Ethernet transmission rate up to 100 Mbps automatically 100 Mbps Full Duplex Select this to set 100BASE TX Full Duplex as the default value 100 Mbps Half Duplex Select this to set 100BASE TX Half Duplex as the default value 10 Mbps Full Duplex Select...

Page 364: ...figure a subnet mask and a gateway address an IP Address must be set first IPv4 IP Address Enter the IP address using the keyboard displayed or the numeric keypad when selecting STATIC at IPv4 IP Address Resolution Note Enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from of 0 to 255 Specify an IP address using numbers 0 to 9 and periods If you mistyped a character on ...

Page 365: ...elect whether or not to configure the IPv6 address settings manually Manually Configured IPv6 Address This setting is configurable when IPv6 Address Manual Configuration is set to Enable Specify an IPv6 address Note Enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value Specify an address using alphanumeric characters 0 to 9 and A to F and colons ...

Page 366: ...TP You can switch the FTP transfer mode from Dell Printer Configuration Web Tool Machine s E mail Address Host Name Set the e mail address host name and domain name of the machine E mail Address Enter the E mail address of the machine with up to 128 single byte characters When receiving E mail via SMTP You can set any name for the account on the left side of Set the address section on the right si...

Page 367: ...can specify the addresses by IPv4 address IPv6 address and FQDN HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535 The default value is 8080 Note Do not use the numbers assigned to the other ports HTTP Proxy Server Authentication Select Enabled when authentication is required to connect to the HTTP proxy server HTTP Proxy Server Login Name Enter a login name of the...

Page 368: ... not use the numbers assigned to the other ports Polling Interval Set the interval for checking the e mail on the POP3 server from 1 to 120 minutes in 1 minute increments Login Name Enter the name to login to the POP3 server with up to 64 characters Password Enter a password for the POP3 server with up to 64 characters Enter the same password in New Password and Retype Password using the numeric k...

Page 369: ...ion purposes at the SMTP server with up to 64 characters SMTP AUTH Password Enter the password for verification purposes at the SMTP server Up to 64 single byte characters are allowed Note If you do not set the password leave the text boxes blank and select Save Remote Authentication Directory Service You can make the settings for the remote authentication server and directory service Authenticati...

Page 370: ...or Windows Server 2012 as server specify the domain name of Active Directory in Domain Name Up to 64 characters are allowed Note Enter a realm name in uppercase characters Otherwise an authentication error occurs LDAP Server Directory Service Settings Configure the directory server authentication method and search attributes and ranges for LDAP authentication and the Address Book search by LDAP Pr...

Page 371: ...her or not to automatically add text strings in Text String Added to User Name when you enter the authentication information from the control panel Text String Added to User Name Enter text strings for Text String Added to User Name when you use additional text strings Up to 64 characters are allowed When Use Added Text String is set to Enabled enter the corresponding fixed text string For Example...

Page 372: ...ange from the root entry Root entry only Searches the root level only One level below root entry only Searches from the root level to one level below the root level All levels below root entry Searches from the root level to all lower levels below the root level Object Class of Search Target Enter the object class to search with up to 32 characters LDAP Referrals Specify whether or not to re estab...

Page 373: ...Set the LDAP attribute type of custom items 1 to 3 In addition to Attribute Type of Name and Attribute Type of E mail Address you can assign user attributes registered on the LDAP server for a search Up to 32 characters are allowed Attribute Name of Custom Items 1 2 and 3 Set the attribute names assigned to custom items 1 to 3 Up to 16 single byte characters are allowed Attribute Type of Certifica...

Page 374: ... with DNS suffix for the server name For IPv4 enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 255 Security Settings Set the security settings SSL TLS Settings Configure the SSL TLS settings Device Certificate Server Select a certificate for HTTP SSL TLS communications HTTP SSL TLS Communication Select whether or not to enable HTTP SSL TLS communications HTTP ...

Page 375: ...he remote server S MIME Settings Configure S MIME settings Device Certificate S MIME Select a certificate for S MIME communications For more information on the certificate refer to Encryption and Digital Signature Settings P 517 S MIME Communication Select whether or not to enable S MIME communications Receive Untrusted E mail If you select No the machine does not receive the following e mail E ma...

Page 376: ...sks to add a digital signature to the Internet fax whenever you send Certificate Auto Store Select whether or not to automatically store an S MIME certificate attached with the e mail when receiving e mail from an address registered on the Address Book PDF XPS Signature Settings Configure signature settings of PDF XPS documents Note XPS stands for XML Paper Specification Device Certificate Select ...

Page 377: ...nutes in 1 minute increments Note The value must be greater than the value set in IPSec SA Life Time IPSec SA Life Time Specify IPSec SA lifetime from 300 to 172800 seconds in 1 second increments Note The value must be smaller than the value set in IKE SA Life Time DH Group Set DH group Select from G1 or G2 PFS Settings Select whether or not to enable PFS Destination IPv4 Address Set the IPv4 addr...

Page 378: ...s valid Retrieval of Certificate Status Select the method to verify the validity of certificates Select By Retrieving CRL if the machine retrieves a CRL Certificate Revocation List from the validation authority to verify the revocation status of the certificate Select By OCSP if the machine uses OCSP Online Certificate Status Protocol which can verify the validity revocation status of the certific...

Page 379: ...tput destination which is set as the default output destination Domain Filtering Set the domain filtering settings for the E mail and Internet Fax features Domain Filtering When Allow Domains is selected you can specify domains to permit transmissions When Block Domains is selected you can specify domains to prohibit transmissions Domains 1 to 50 When Domain Filtering is set to Allow Domains or Bl...

Page 380: ...mory the memory is reset thus all data stored in memory area is erased You cannot allocate more memory beyond its memory capacity When you turn the machine on and the size set exceeds the total memory size the system automatically adjusts the memory size When a port is set to Disabled the corresponding items to the port do not appear Depending on the amount of data sent from the client increasing ...

Page 381: ...set is not accepted In such cases select Spool to Hard Disk or No Spooling Spool to Hard Disk Carries out spooling The receiving buffer for spooling uses the hard disk Receiving Buffer NetWare Set the NetWare receiving buffer Specify a value from 64 to 1024 KB in 32 KB increments Receiving Buffer SMB No Spooling Does not use spooling While SMB printing is performed for one client data cannot be re...

Page 382: ...ng Buffer Port 9100 Set the Port 9100 receiving buffer Specify a value from 64 to 1024 KB in 32 KB increments Delete Form You can delete registered ESC P K forms 1 Select Delete Form 2 Select the print mode to delete forms 3 Enter the form number with the numeric keypad and select Confirm ESC P Deletes ESC P K emulation forms Form Number When you select an item to delete you can enter the form num...

Page 383: ... the paper tray does not match the paper type specified Print Prints using the paper loaded in the tray Display Confirmation Screen A confirmation screen appears to ask whether or not to print the job If a paper type mismatch occurs during printing the machine ignores the paper type specified in the print driver and prints the job on another type of paper loaded in the machine For more information...

Page 384: ...rge Print Private Charge Print Secure Print and Sample Print the machine resumes printing after the paper jam is cleared Print User ID When printing using a print driver specify whether or not to print user ID set in the print driver on paper The first 64 letters of the user ID are printed Select a position to print from Top Left Top Right Bottom Left and Bottom Right Note To use the Print User ID...

Page 385: ...ure When PostScript data generated by other than the print driver is printed the tray is not selected as intended depending on the description method of the PostScript data In this case select Select Paper Tray Note Even when you select Auto Select the setting is automatically changed to Select Paper Tray when Use Larger Size or Use Closest Size is selected for Substitute Tray and print PostScript...

Page 386: ...of becoming print ready status after receiving the jobs When you print jobs of multiple documents continuously the machine may preferentially print the next job in the middle of processing depending on the processing time Job Submission Order Prints jobs in the order of lpr print submission Note This setting is valid only when Receiving Buffer LPD is set to Spool to Hard Disk When any other settin...

Page 387: ...u select the following tabs in the E mail Store to Folder Scan to PC Store Send Link and Store to USB screens The E mail tab of the E mail service The Store to Folder tab of the Store to Folder service The Scan to PC tab of the Scan to PC service The Store Send Link tab of the Store Send Link service The Store to USB tab of the Store to USB service Email Screen Default Set the default screen that ...

Page 388: ...ault value for Color Scanning in the First Tab Original Type Set the default value for Original Type in the First Tab File Format Set the default value for File Format in the First Tab Optimize PDF For Quick Web View Set the default value for Optimize For Quick Web View of File Format in the First Tab Thumbnail Outgoing E mail For the E mail feature set the default value for Add Thumbnail when XPS...

Page 389: ...ize Originals in the Layout Adjustment screen Edge Erase Set the default value for Edge Erase in the Layout Adjustment screen You can select from All Edges or Parallel Edges Edge Erase Top Bottom Edges Set the default value for Top Bottom in Edge Erase in the Layout Adjustment screen Specify a value from 0 to 50 mm in 1 mm increments Edge Erase Left Right Edges Set the default value for Left Right...

Page 390: ...an to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from FTP SMB or SMB UNC Format Login Credential to Access Destination Set whether or not to use a user authenticated by the remote server when the user logs in to the destination computer for the Scan to PC service This setting is effective for remote authentication None Does not use the remotely ...

Page 391: ...utput Size Defaults Set the sizes to display in Output Size when selecting Enter Output Size for scanning documents at Reduce Enlarge in the Layout Adjustment screen You can assign any output size to output size buttons Assigning the output sizes to the buttons will save your time to specify the size each time A B Series Size You can select from sizes of A and B series such as A4 and B5 Inch Size ...

Page 392: ...the value set here Background Suppression Level Set the background suppression level This is valid when Background Suppression is set to Auto Suppression The larger the value the stronger the effect of removing background noise is Shadow Suppression Level Set the shadow suppression level This is valid when Shadow Suppression is set to Auto Suppression Color Space Set whether or not to display the ...

Page 393: ...n period for files stored with the Store Send Link feature You can specify a value from 1 to 168 hours in 1 hour increments The default value is 3 hours Generation of URL Link Set the format of URLs generated with the Store Send Link feature Select either Use IP Address or Use FQDN The following are examples of URLs If Use IP Address is selected http 192 0 2 1 scanUrl doc1 get htm If Use FQDN is s...

Page 394: ...s You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is selected in the Home screen Select from Fax Tab or Address Book 1st Tab Features Allocation Set the features that appear on the Fax Internet Fax screen Feature in 2nd to 4th Column You can set the features that appear in the second to the fourth co...

Page 395: ...ontactdell Starting Rate Set the default value for Starting Rate in the Fax Internet Fax Options screen Delay Start Specific Time Set the default value for Specific Time of Priority Send Delay Start in the Fax Internet Fax Options screen when Specific Time is selected for Delay Start Transmission Header Text Set the default value for Transmission Header Text in the Fax Internet Fax Options screen ...

Page 396: ...ame recipient has been entered the transmission process will start Re enter Broadcast Recipients This setting is required when you selected Enter Twice for Re enter Recipients Set whether or not to allow the Broadcast Send Enter Once Only Allows the Broadcast Send No need to re enter the recipient Enter Twice Allows the Broadcast Send Re entering the recipient is required Broadcast Disabled No Bro...

Page 397: ... Text Polling Set whether or not to attach a transmission header to a polling file A polling file means that a document is stored in the machine s public folder for polling and can then be sent by an operation from the other party Polled Files Auto Delete Set whether or not to automatically delete a polling file after transmission Rotate 90 degrees Set whether or not to automatically rotate a docu...

Page 398: ...ure is used and different users send to the same address a batch send is not possible Manual Send Receive Default When on hook or off hook is used when sending a fax select either Manual Receive or Manual Send Fax Receiving Mode Set the default value for Fax Receiving Mode in the Machine Information screen displayed by pressing the Machine Status button Select whether or not to receive a fax autom...

Page 399: ...aper Depending on the sizes of the received document multiple up printing may not be possible 2 Sided Printing Set whether or not to print received fax documents including the Internet fax received documents as 2 sided This is convenient for saving paper Note Even if you select On depending on the data 2 sided printing may not always be possible Edge Erase Top Bottom Edges Specify the amount of ed...

Page 400: ...nts are scanned Non standard size documents B4 size documents with the inch series setting in Paper Size Settings Skip Blank Pages Set whether or not to detect blank pages while scanning 2 sided documents and transmits only pages that are not blank Note This feature is for service representative use For more information contact Customer Support at dell com contactdell Fax Data in Folder Priority 1...

Page 401: ... Folder Selector Setup 2 Select the line to register and then select Change Settings 3 Select On 4 Enter the folder number three digits where you want to store the faxes with the numeric keypad 5 Select Save Output Destination Setup In Output Destination Setup you can set the output destination Fax Received Line 1 Specify output tray for line 1 Public Folder Printed Files Specifies output tray for...

Page 402: ...efer to Entering Text P 57 Local Name Register the name of the local terminal as the local name The local name is shown in the recipient s touch screen or Activity Report Depending on the recipient s device however it may not be displayed Specify a local name with up to 20 single byte characters using the keyboard displayed or the numeric keypad Company Logo Register the sender name company logo T...

Page 403: ...ine type PSTN Subscriber telephone line PBX Private branch exchange Internet Fax Control You can configure the settings related to the Internet fax control Internet Fax Path Set the Internet fax communication path Via E mail Server Sends e mail via an SMTP server Direct P2P Directly sends to the machine with the Internet Fax feature without going through an SMTP server You can specify the followin...

Page 404: ...r the method of confirming that an Internet fax sent has arrived or not To print a transmission result set Print Delivery Confirmation Mail to On under E mail Internet Fax Service Settings E mail Control Note You can select Delivery Receipts when the destination machine supports the DSN feature You can use Read Receipts when the destination machine supports the MDN feature Delivery Receipts You ca...

Page 405: ...ermits forwarding On Checks whether the forwarding fax number is listed in the Address Book and if not rejects receiving the e mail and deletes it Transmission Header Text Fax Transfer When forwarding received e mail from Internet fax to fax select whether or not to add a Transmission Header Text start time company logo recipient name G3 ID and number of pages Fax Transfer Maximum Data Size When f...

Page 406: ... Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail headers and body of e mails When you select Attachment Full Headers Message with S MIME Info S MIME Information is also printed Attachment Basic H...

Page 407: ...t print transmission result e mails On Transmission result e mails are automatically printed regardless of success or failure of the transmission Print when delivery fails Prints only when the transmission failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Data Size Splits by the data size set in Maximum Data Size per E mail Maximum...

Page 408: ...rch Failed Set whether to protect e mail addresses from being changed under From on the E mail tab when a login user fails to retrieve an e mail address E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or not to automatically add the sender s address to the To field Add Me to Cc F...

Page 409: ...nditions are satisfied The IP address of the machine must be set The IP address or Internet address of the directory server primary must be set The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Default Scan Select from Public Entries or Network Entries Address Book Default Fax Select from Public Entries or Network Entries Search Display D...

Page 410: ...nail Print Delete Confirmation Screen Set whether or not to display a confirmation screen for automatically deleting files after printing the files stored in a folder Convert Custom Size to Standard Size Set whether or not to convert custom size to standard size when transferring a fax Internet fax received or a file for Secure Polling in the folder Standard Size Threshold Value Specify a threshol...

Page 411: ...ect Job Flow Sheets on the Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from Administrator and Non System Administrator to filter Note When the machine is in the Authentication mode select the owner from Shared or Personal Target Select the target of job flow sheets from Scan Jobs External Application and Copy to filter Fax Transfer Resolution S...

Page 412: ...PS or JPEG JFIF This feature is called the Media Print feature 1 On the Tools screen select System Settings Media Print Service Settings For the method of displaying the Tools screen refer to System Settings Procedure P 296 2 Select an item to set or change Text Paper Supply Button 2 to 5 Select the paper tray displayed in the second to fifth columns for Paper Supply on the Media Print Text screen...

Page 413: ... you select 24 Hour Clock for Time under Tools System Settings Common Service Settings Machine Clock Timers set the deletion time from 0 to 23 hours and 00 to 59 minutes To automatically delete files at the time specified here you need to set Delete Expired Files to Yes For more information refer to Delete Expired Files P 422 Stored Job Expiration Date You can set whether or not to automatically d...

Page 414: ... be changed When Disabled is selected print files stored in the machine are automatically deleted after printing Minimum Passcode Length for Stored Jobs Set the minimum number of allowed passcode digits between 0 and 12 digits A passcode is required when Secure Print or Private Charge Print files are to be stored or printed A passcode must be a string consisting of the number of digits that is equ...

Page 415: ...revent phishing attempts as with a Windows web browser Configure the following settings Preparations Download a root certificate CA certificate of the root certification authority which issues the server certificate for the remote server to be connected to a computer connected to Dell Printer Configuration Web Tool The CA certificate formats that can be used are as follows DER encoded binary X 509...

Page 416: ...imported from a dialog box displayed by clicking the Browse button 7 Click the Import button After a short while Settings have been changed is displayed 8 Refresh the web browser to reload Dell Printer Configuration Web Tool 5 Confirm that the certificate has been imported Otherwise proceed to step 6 1 Click Certificate Management 2 Select Trusted Certificate Authorities for Category and then clic...

Page 417: ...ications Version in Web Browser Setup P 419 For example http www example com http 192 0 2 1 IPv4 http 2001 DB8 1234 IPv6 https www example com https 192 0 2 1 IPv4 https 2001 DB8 1234 IPv6 When specified with V2 old version http v2 www example com http v2 192 0 2 1 IPv4 http v2 2001 DB8 1234 IPv6 When specified with V3 http v3 www example com http v3 192 0 2 1 IPv4 http v3 2001 DB8 1234 IPv6 When ...

Page 418: ... requires other than a user ID and its password for authentication Password Enter the password for the User ID with up to 128 characters Machine Authentication Notification Set whether or not to notify the remote server of machine information and user authentication information every time the machine connects to the remote service Note The remote service determines whether to use the information N...

Page 419: ...e Web applications service from V2 Old Version and V4 New Version Note If V2 Old Version is selected the following settings become invalid Delete Persistent Cookie Upon Closing Clear Cache Upon Closing Use Cache Accept Cookies Use TLS1 0 Use SSL3 0 When SSL Certificate Verification Fails and Enable File Printing When you use V3 of the web application version select V4 New Version Delete Persistent...

Page 420: ...15 Tools 420 Enable File Printing Specify whether to use the File Printing feature The File Printing feature allows you to directly print the printable files obtained from the remote Web server ...

Page 421: ... folder via e mail or retrieve a file stored in a computer on a network You can create a private folder and a public folder in the machine and use them separately depending on your purpose You can create up to 200 folders You can check the current folders in a Folder List For more information refer to Folder List P 282 1 Select Create Folder 2 Select the folder to create Note Select to display the...

Page 422: ...sscode entry is required when a folder is selected or a file in a folder is printed or deleted Save Write A passcode entry is required when a folder is selected Print Delete Read A passcode entry is required when printing or deleting the file in the folder Delete Files After Retrieval When a file stored in a folder is printed or is retrieved from a remote server set whether the file should be dele...

Page 423: ...check box when a file is stored in a folder the procedures registered on the job flow linked automatically starts When the Delete Folder Button is Selected Selecting this button deletes the selected folder Any files stored in the folder are also deleted If Login Type is set to No Login Required all the job flow sheets including a Local User created on the Create Folder screen or job flow sheets cr...

Page 424: ...e of the Internet fax image 2 If the fax USB cable is disconnected while a received fax file in a folder is being printed the file is not deleted after printing even if the delete after printing setting is enabled in the folder settings Restrictions on Using Job Flow A job flow can be used by single or multiple users or can be used by linking to a specific folder The Authentication feature restric...

Page 425: ...each job flow creation You can enter up to 128 single byte characters For information about how to enter characters refer to Entering Text P 57 Search by Keyword Searches for job flows that fully match the entry The machine searches through keywords that were registered upon each job flow creation For information about how to enter characters refer to Entering Text P 57 Select Keyword Displays the...

Page 426: ...either by selecting from the Address Book or by direct input Note You cannot use wildcards or group dial numbers Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name Fax Number in the Send Fax screen New Recipient Specify a new address The address specified appears in Name Fax Number in the Send Fax scree...

Page 427: ...ofile A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax enabled machines Resend Attempts Set whether or not to try sending again if a transmission fails If you select On set the number of resend attempts and interval Resend Attempts Set the transmission retry count from 1 to 5 Resend Interval Set the transmission...

Page 428: ...econds Encryption Set whether or not to encrypt the e mail transmission Note To encrypt e mail transmission the configuration of S MIME is required To encrypt e mail transmission a certificate is required To enable encryption select On before specifying an address On will be disabled after an address is specified Digital Signature Select whether or not to add digital signature Note To add digital ...

Page 429: ...g is to be stored Transfer via SMB 2 will be displayed when Transfer via SMB 1 is configured Address Book When the server address is registered on the Address Book you can specify the address from the Address Book The specified address appears in the Transfer via SMB 1 or Transfer via SMB 2 screen For more information on the Address Book refer to Add Address Book Entry P 431 File Format Specify an...

Page 430: ...aper Supply Select a paper tray for printing When Auto Select is selected the same paper size as the document size is used Auto Select A suitable paper tray is automatically selected Trays 1 to 4 and 6 optional Select paper from five trays Bypass Prints on paper loaded in Tray 5 2 Sided Printing Set the 2 sided printing option Output Configure the stapling hole punch and output destination setting...

Page 431: ... of a new job flow sheet For more information refer to Create New Job Flow Sheet P 425 Create Job Flow Sheet Keyword You can register job flow search keywords The registered keywords will be displayed under Select Keyword and can be used for searching job flow sheets The keywords are also available from a list under Keyword that is displayed when you create a new job flow sheet Up to 12 single byt...

Page 432: ...ess created using the Group Recipients feature cannot be used to specify such addresses You can register edit delete or view the Address Book from Dell Printer Configuration Web Tool 1 Select Add Address Book Entry Note To display the Add Address Book Entry screen press the Log In Out button and enter the system administrator s user ID and then select Tools Setup Add Address Book Entry If Setup is...

Page 433: ...aracters refer to Entering Text P 57 Address Type Given Name E mail Address Custom Item 1 Telephone Number Name Custom Item 2 Office Index Custom Item 3 Department Surname S MIME Certificate Factory default setting Address Type Save in Name User Name Index Password Transfer Protocol Port Number Server Name IP Address Shared Name SMB Only Address Type Delay Start Fax Number Remote Folder Name F Cod...

Page 434: ... You can input any information as an auxiliary item Up to 40 single byte characters can be used This item is suitable for information represented by a longer character string such as company name and department name For more information on the attribute name refer to Attribute Name of Custom Items 1 2 and 3 P 373 Custom Item 3 The attribute name set as Attribute Name of Custom Item 3 is shown as t...

Page 435: ...irectory under the aaa directory in a specified volume User Name Set the user name when a user name is required to be input by the forwarding destination server When FTP is selected for Transfer Protocol up to 97 characters are allowed When SMB is selected for Transfer Protocol use one of the following formats For Active Directory User name Domain name User name up to 32 characters Domain name up ...

Page 436: ...n Select from Panel image quality selected on the control panel Standard 200x100 dpi Fine 200 dpi Superfine 400 dpi or Superfine 600 dpi Cover Page Select whether or not to attach a cover page to a fax or an internet fax On the cover page you can print a Recipient s Comment and a Sender s Comment Comments must be registered in advance For information on comment registration refer to Add Fax Commen...

Page 437: ... For F code sub address and password you can use up to 20 digits 0 to 9 and 1 Select On 2 Enter the F code with the numeric keypad Note The F code consists of 0 folder number For example if the folder number is 123 the F code will be 0123 3 Enter the password as required with the numeric keypad and then select Save Note You can enter up to 20 digits for the password Relay Broadcast Set the instruc...

Page 438: ...of Billing Day Time Billing Night Time and Billing Midnight 2 Select Billing 3 Enter the time for one unit charge from 0 1 to 255 9 seconds in 0 1 second increments with the numeric keypad 4 Select Save Internet Fax Profile Set the format of the Internet fax profile A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet F...

Page 439: ...mbers in the last one or two digits as shown in the following example 001 Specifies the 10 addresses with address numbers 0010 to 0019 Specifies all address numbers 1 Select Create Fax Group Recipients 2 Select a group number to register Note Select to display the previous screen or to display the next screen 3 Select Group Name and enter a group name to register and then select Save 4 Enter a spe...

Page 440: ...ts A maximum of 50 comments can be registered each of which can be up to 36 single byte characters For information about how to enter characters refer to Entering Text P 57 Paper Tray Attributes Set a paper size and a paper type load in each tray Refer to Paper Tray Attributes P 322 ...

Page 441: ... registered users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Authentication of Authentication Security Settings Note Before registering users refer to Accounting Type P 445 and ...

Page 442: ... P 563 E mail Address Enter an e mail address with up to 128 characters The address set here will be set as From under E mail For information about how to enter characters refer to Entering Text P 57 Device Access Set whether to allow the machine use Enabled Allows the machine use When the smart card reader is connected you can select the settings for each Login Type Disabled Prohibits the machine...

Page 443: ...um number of color pages allowed 1 to 9 999 999 Maximum number of black and white pages allowed 1 to 9 999 999 The following limits can be placed on the Print service for each user Permission to use Free Access Black White Only or No Access to Print Service Maximum number of color pages allowed 1 to 9 999 999 Maximum number of black and white pages allowed 1 to 9 999 999 User Role User Role Allows...

Page 444: ... how many times the account has been used for each service 1 Click View Accounts 2 Select User Account or Group Account If you select User Account select also the User ID to check 3 Click Account Details Reset User Accounts You can delete all registered information for all registered users in a single operation or reset the accounting data It is also available to print contents for confirmation be...

Page 445: ...int Jobs is displayed when Disable Accounting is selected for Print Service in the Accounting Mode screen under Accounting Type Print the Accounting Report Prints a report including contents registered information to reset or a report including contents administration data to reset The report is available for confirmation before resetting Reset Deletes or resets the data for the selected item Syst...

Page 446: ...ser Details Allows you to set whether or not to verify user information Selecting Yes also allows you to select For printer Direct Fax Jobs Customize User Prompts Allows you to set the type of user information used for authentication Note Account ID is used for accounting Display User ID Account ID Prompts Prompts users to enter both their user ID and Account ID Display User ID Prompt Only Prompts...

Page 447: ...u enter the Account ID the character string is hidden as a row of asterisks Display Billing Information Upon Login Select whether or not to display the billing information of the user upon logging in When Enabled is selected Impressions Account Limit and Balance of Copy Print and Scan will be displayed Note This item is displayed when Login to Local Accounts is selected in Login Type and Local Acc...

Page 448: ...ated products are required to use the features For more information contact Customer Support at dell com contactdell Connect with Account Billing Device Allows you to select whether or not to use the connected accounting or billing device from None or Connected Note While a device for maintenance is connected you cannot change the setting Accounting Billing Device Select the type of the accounting...

Page 449: ...unting billing devices other than Card Activated Cumulative and Smart Card Reader Charge Print Jobs The feature is effective for the Print service Select how the print job performed is charged Select from Charge by Card Number and Do not Charge by Card Number This feature is available for Card Activated Cumulative and Card Activated Subtractive Track with Cumulative Device The feature is effective...

Page 450: ...ensure security System Administrator s Login ID Set the system administrator s user ID Enter the ID from 1 to 32 single byte characters Note The default of the system administrator s user ID is admin 1 Select System Administrator s Login ID 2 Select On 3 Select Keyboard 4 Enter the system administrator s ID with up to 32 characters and then select Save 5 Repeat steps 3 and 4 to re enter the same s...

Page 451: ...Authorization Groups 453 User Details Setup 454 Maximum Login Attempts by System Administrator 456 Passcode Policy 456 Charge Private Print Settings 456 Receive Control 457 Login Type Allows you to select a type of authentication No Login Required Does not use the Authentication feature Login to Local Accounts Authenticates users based on the user information registered on the machine Note When Lo...

Page 452: ...r more information on Login Type refer to Login Type P 451 Copy Restricts access to the Copy service on the machine If a stored programming contains steps to use the Copy service the use of the store programming is also restricted Fax Internet Fax Restricts access to the Fax Internet Fax Direct Fax service on the machine If a stored programming contains steps to use the Fax Internet Fax service th...

Page 453: ...users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Accounting Refer to Create View User Accounts P 441 Reset User Accounts You can delete all registered information for all regist...

Page 454: ...risks as you enter the user ID Failed Access Log Set the failure count to detect unauthorized access An error is logged if authentication fails the number of times specified here within a predetermined time 10 minutes Logout Confirmation Screen Set whether or not to display a logout confirmation screen every time a user session ends User ID for Login Set whether or not to make the user ID entry fi...

Page 455: ...ogin to Remote Accounts is selected Smart Card Certificate Verification Set whether or not to verify the smart cart certificate when a user uses the smart card When Enabled is selected the owner of the smart card is verified not only by PIN code verification but by certification verification of the smart card and private key match In this case the upper level CA certificate of the smart card certi...

Page 456: ...ogin You can set whether to require the passcode when the system administrator or a user uses the machine Minimum Passcode Length Set this item when you specify the minimum number of digits allowed for a passcode Set a value from 4 to 12 in 1 digit increments Note This is only applicable to login users not applicable to the system administrator and guests Registered users can be authenticated with...

Page 457: ... print driver will be ignored Job Login Failure Set the processing to apply to jobs authentication failed whose information such as the user ID and passcode has been incorrectly registered on the print driver To save jobs as Private Charge Print select Save as Charge Print Job To delete jobs select Delete Job Job Without User ID Set the processing to apply to jobs with no authentication user ID at...

Page 458: ...ndle the job that has a User ID To print jobs select Print Job To save jobs as Charge Print select Save as Charge Print Job To save jobs as Private Charge Print select Save as Private Charge Print Job To delete jobs select Delete Job Save as Charge Print Job Regardless of whether the Authentication feature is being used or not all received jobs are saved as Charge Print Note When using Save as Cha...

Page 459: ... No Job Viewing Access To This feature is displayed when Require Login to View Jobs is selected Select either All Jobs or Jobs Run By Login User Only Hide Job Details This feature is displayed when Allow Job Viewing at All Times or Require Login to View Jobs is selected Select either No or Yes Overwrite Hard Disk Select whether or not to conduct hard disk overwriting If you overwrite the hard disk...

Page 460: ...Data Encryption P 344 For more information on how to set service representative restricted operation refer to Service Rep Restricted Operation P 346 For more information on how to set Passcode Entry for Control Panel Login refer to Passcode Policy P 456 For more information on how to set the system administrator s user ID refer to System Administrator s Login ID P 450 The manager of the organizati...

Page 461: ...his chapter describes how to set up Dell Printer Configuration Web Tool Installation of Dell Printer Configuration Web Tool 462 Starting Dell Printer Configuration Web Tool 464 Configuring Machine Settings Using Dell Printer Configuration Web Tool 465 ...

Page 462: ...ol Dell Printer Configuration Web Tool supports the following browsers For Windows 8 Microsoft Internet Explorer 10 0 For Windows 7 Microsoft Internet Explorer 8 0 For Windows Vista Microsoft Internet Explorer 7 0 For Windows XP Mozilla Firefox 3 0 Microsoft Internet Explorer 6 0 Service Pack 3 For OS X 10 8 Safari 5 For Mac OS X 10 7 Safari 5 For Mac OS X 10 6 Safari 5 Mozilla Firefox 3 0 For Mac...

Page 463: ...reen is displayed 3 Set an IP address If an IP address is already set you can skip this step For an environment with DHCP or BOOTP configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the settings of an IP address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol...

Page 464: ...ain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port number after the Internet address If using the Authentication feature on the machine enter a user ID and passcode in the User Name and Password fields If you are not sure about the user ID and passcode consult your system ...

Page 465: ...age Counters Select from Status tab Counters Displays the total number of pages printed for each service Total Runtime Select from Status tab Displays the cumulative time of runtime printing or scanning standby time Sleep mode time warm up time and power off time of the machine by minutes Folder Select from Scan tab Refer to Create Folder P 421 Job Flow Sheets Refer to Create Job Flow Sheet P 423 ...

Page 466: ...l Internet Fax Service Settings P 406 Fax Refer to Fax Service Settings P 394 Scan to PC Refer to Configuration of Scan to PC P 500 Store Send Link Refer to Configuration of Store Send Link P 506 Store to USB Refer to Store to USB P 496 Media Print Allows you to enable and disable the Media Print Text and Media Print Photos services USB Allows you to enable and disable Store to USB Media Print Tex...

Page 467: ...7 SSL TLS Settings Refer to SSL TLS Settings P 374 S MIME Settings Refer to S MIME Settings P 375 PDF XPS Signature Settings Refer to PDF XPS Signature Settings P 376 Watermark Refer to Watermark P 330 Force Annotation Refer to Force Annotation P 332 Job Status Default Allows you to configure the display hide settings for completed and active jobs Plug in Settings Allows you to configure the setti...

Page 468: ...16 Dell Printer Configuration Web Tool Settings 468 ...

Page 469: ...he machine Print Overview 470 Installation When Using USB Port 473 Installation When Using TCP IP LPD Port 9100 475 Installation When Using NetWare 478 Installation When Using Microsoft Network SMB 481 Installation When Using Internet Printing Protocol IPP 483 Installation When Using EtherTalk 485 ...

Page 470: ...on on how to set up the machine using USB connection refer to Installation When Using USB Port P 473 Using the Machine as a Network Printer To set up the machine as a network printer the following protocols are available to connect the machine LPD Use LPD when direct communication between the machine and a computer via TCP IP is available For more information on how to set up the machine using LPD...

Page 471: ...work equipment such as hubs may not be compatible with the automatic frame type detection If a data link indicator corresponding to the port of the network equipment connected with the machine is not lit up change the frame type settings of the machine accordingly with that of the file server Use Dell Printer Configuration Web Tool to change these settings For more information on how to set up the...

Page 472: ... CD Kit Connection method Local connection Network connection Port USB 2 0 1 LPD NetWare SMB IPP Port 9100 WSD 2 Ether Talk Bon jour Protocol TCP IP TCP IP IPX SPX Net BEUI TCP IP TCP IP TCP IP WSD 2 Apple Talk Bon jour OS Windows 2000 O O O O O O O O Windows XP O O O O O O O Windows Server 2003 O O O O O O O Windows Server 2008 O O O O O O O Windows Vista O O O O O O O O Windows 7 O O O O O O Win...

Page 473: ...re the settings using Dell Printer Configuration Web Tool For items that can be configured using Dell Printer Configuration Web Tool refer to Dell Printer Configuration Web Tool Setting Items P 474 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is re...

Page 474: ...ter For information on the supported operating systems refer to Supported Operating Systems P 472 For information on the driver installation procedures refer to the manual contained in the Driver CD Kit Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool For information on how to start Dell Printer Configuration ...

Page 475: ...ter Configuration Web Tool Setting Items P 476 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Sele...

Page 476: ... LPD port or Port 9100 refer to Dell Printer Configuration Web Tool Setting Items P 476 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 472 For information on the driver installation procedures refer to the manual contained in the Driver CD Ki...

Page 477: ... Gateway Address Domain Name DNS Configuration IPv4 IPv6 DHCP DDNS WINS Server Port Number TBCP Filter Connection Time Out Maximum Number of Sessions Note The Maximum Number of Sessions can be configured when the LPD port is enabled TCP MSS Mode IPv4 Subnet Mask when TCP MSS Mode is enabled IP Filtering IPv4 Filtering IPv6 Filtering ...

Page 478: ...configured using Dell Printer Configuration Web Tool refer to Dell Printer Configuration Web Tool Setting Items P 480 Using IPX SPX 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode a...

Page 479: ...If DHCP or BOOTP is available in your environment configure the method for obtaining the address The configuration of an IP address a subnet mask and a gateway address is not required For information on how to set an IP address refer to Protocol Settings P 363 4 Select Close repeatedly until the Tools screen is displayed 5 Select Close Note Rebooting the machine may be required depending on the se...

Page 480: ...he NetWare interface Properties General Setup Memory Settings NetWare Port Settings Transport Protocol IPX SPX Frame Type Queue Poll Interval Printer Server Name Password Active Mode Number of Searches TBCP Filter File Server Name Note The File Server Name can be configured when the operation mode is in Bindery Service NDS Tree NDS Context Note The DNS Tree NDS Context can be configured only when ...

Page 481: ...l For the items that can be configured using Dell Printer Configuration Web Tool refer to Dell Printer Configuration Web Tool Setting Items P 482 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrato...

Page 482: ...s refer to Dell Printer Configuration Web Tool Setting Items P 482 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 472 For information on the driver installation procedures refer to the manual contained in the Driver CD Kit Dell Printer Config...

Page 483: ...tion on the Machine The following describes the configuration procedures to use Internet Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using Dell Printer Configuration Web Tool For the items that can be configured using Dell Printer Configuration Web Tool refer to Dell Printer Configuration Web Tool Setting Items P 4...

Page 484: ... information on how to print a configuration report refer to Print Reports P 276 7 Configure other IPP settings as necessary Refer to Dell Printer Configuration Web Tool Setting Items P 484 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 472 F...

Page 485: ... Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen 2 Enable the EtherTalk port 1 Select Connectivity Network Setup 2 Select Port...

Page 486: ...erating Systems P 472 Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool For information on how to start Dell Printer Configuration Web Tool refer to Starting Dell Printer Configuration Web Tool P 464 Receiving buffer size for the AppleTalk interface Properties General Setup Memory Settings EtherTalk Port Settin...

Page 487: ...18 E mail Environment Settings This chapter describes the settings to use various services via e mail on the machine E mail Overview 488 Preparations 489 Installation Procedures 491 ...

Page 488: ...be attached to the e mails are TIFF PDF JPEG JFIF and XPS The message body of e mail is processed according to the settings in Incoming E mail Print Options of Dell Printer Configuration Web Tool Note XPS stands for XML Paper Specification E mail Notification Consumable Status The machine can notify the status information such as consumable status parts status and paper tray status that is set in ...

Page 489: ...ication Job Completion Notice via SMTP via POP3 TCP IP address The TCP IP address for the machine E mails are sent via TCP IP O O O O O O Subnet mask Required when the network is divided into subnets Gateway address Required when multiple networks are connected by gateways Machine e mail address Set the E mail address of the machine O O O O O O DNS server address Required when the addresses for a ...

Page 490: ...quired O S MIME settings Set the S MIME information X X X Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 O X Required to be set Set as required Not required to be set Not supported Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 Machine e mail address When using the E ...

Page 491: ...elect Tools on the Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close 7 Select Enabled on the Receive E mail Port Status screen under Receive E mail as described above to use t...

Page 492: ...Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen 2 Set up the e mail address of the machine 1 Select Connectivity ...

Page 493: ...P server settings are required When POP3 is selected in Protocol to Receive E mail configure the SMTP server in Outgoing Incoming E mail Settings For information on how to configure the e mail transmission refer to SMTP Server Settings P 368 6 Select Close repeatedly until the Tools screen is displayed 7 Configure the domain filtering for receiving e mails as necessary For information on how to co...

Page 494: ...s using Dell Printer Configuration Web Tool For information on how to start Dell Printer Configuration Web Tool refer to Starting Dell Printer Configuration Web Tool P 464 Machine s E mail Address Setup E mail Notification Port Settings SMTP Server Settings POP3 Server Settings Receiving Protocol Domain Filtering S MIME Settings ...

Page 495: ...can Service Overview 496 Configuration of Store to Folder 498 Configuration of Scan to PC 500 Configuration of Store to USB 503 Configuration of Job Flow Sheets 504 Configuration of Store Send Link 506 Configuration of Store to WSD 508 ...

Page 496: ... scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P 500 Store to USB You can store the scanned data to a USB memory device when you insert the USB 2 0 memory device into the USB memory slot of the control panel of the machine You can also select data stored in the...

Page 497: ...e document by operation from a computer on the network To specify the destination computer use the control panel of the machine Note WSD stands for Web Services on Devices For more information on the Store to WSD service refer to Configuration of Store to WSD P 508 ...

Page 498: ...Tool P 465 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen 2 Enable...

Page 499: ...uired depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 276 Step 2 Registering a Folder Register a folder to store scanned data For information on regist...

Page 500: ...rmation Server 6 0 Microsoft Windows 2000 Server Microsoft Windows 2000 Professional or Microsoft Windows XP FTP service of Microsoft Internet Information Server 3 0 or later Mac OS X FTP service of Mac OS X 10 2 X 10 3 8 10 3 9 10 4 2 10 4 4 10 4 8 10 4 9 10 4 10 10 4 11 10 5 10 6 Novell NetWare FTP service of NetWare 5 11 or 5 12 For information on how to configure the FTP service refer to the m...

Page 501: ... port Using SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed Using FTP Enable the FTP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select FTP Clien...

Page 502: ...P IP is set up correctly For information on how to print a configuration report refer to Print Reports P 276 Step 3 Configuration on the Computer Create a destination folder on your computer Using FTP Create a destination folder on the server where you login and set write rights on the folder Using SMB Create a shared folder on your computer and set the write rights on the shared folder Note To us...

Page 503: ...of the machine USB 2 0 memory devices USB memory devices with the capacity of up to 128 GB USB memory devices that support FAT12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with the machine Step 2 Dell Printer Configuration Web Tool Setting Items You can enable disable the Store to USB service using Dell Printer Configuration Web Tool When ...

Page 504: ...passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen 2 Enable the SOAP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SOAP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then ...

Page 505: ...2 Configuring the SNMP Port Configure the transport protocol for the SNMP port using Dell Printer Configuration Web Tool 1 Start Dell Printer Configuration Web Tool For information on how to start Dell Printer Configuration Web Tool refer to Starting Dell Printer Configuration Web Tool P 464 2 Configure the transport protocol for the SNMP port 1 Click the Properties tab 2 Click Connectivity 3 Clic...

Page 506: ...il 506 Step 2 Enabling Authentication 506 Step 3 Other Settings 506 Step 4 Dell Printer Configuration Web Tool Setting Items 507 Step 1 Configuring E mail Configure the e mail settings on the machine For information on how to configure e mail settings refer to E mail Environment Settings P 487 Step 2 Enabling Authentication Configure the authentication settings on the machine For information on ho...

Page 507: ...ure the following items using Dell Printer Configuration Web Tool URL File Expiration Generation of URL Link Maximum File Size Subject Message Attachment Device Information Signature For information on how to start Dell Printer Configuration Web Tool refer to Starting Dell Printer Configuration Web Tool P 464 ...

Page 508: ...configure the settings using Dell Printer Configuration Web Tool For information on how to use Dell Printer Configuration Web Tool refer to Configuring Machine Settings Using Dell Printer Configuration Web Tool P 465 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter Wh...

Page 509: ...a select Control Panel Hardware and Sound Scanners and Cameras On Windows 7 or later select Control Panel Devices and Printers and confirm the machine name on the screen It is convenient to configure the settings such as the color format file type and resolution in Scan Profiles and save them in advance For more information refer to Windows Help Note On Windows Vista Home Basic or Home Premium sca...

Page 510: ...19 Scanner Environment Settings 510 ...

Page 511: ... settings to use services via the Internet Fax on the machine Note An optional component is required to use this feature For more information contact Customer Support at dell com contactdell Internet Fax Overview 512 Preparations 512 Installation Procedures 514 ...

Page 512: ...TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet mask is required when a network is divided into subnetworks Gateway address The gateway address is required when multiple networks are used via gateways The machine s e mail address Set the machine s e mail address O O O DNS server address The address is required when the addr...

Page 513: ...net Fax Control Internet Fax Path to Direct P2P Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail Encryption Digital Signature P 525 O X Required Set as required Not supported ...

Page 514: ...he screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Receive E mail and then select Change Settings 4 Select Port...

Page 515: ... button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Net...

Page 516: ...e domain filtering for sending and receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 379 7 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings P 375 8 Select Close...

Page 517: ...tion feature and the Digital Signature feature on the machine Encryption and Digital Signature Overview 518 Configuration of HTTP Communications Encryption 520 Configuration of Encryption using IPSec 522 Configuration of E mail Encryption Digital Signature 525 Configuration of PDF XPS Signature 529 ...

Page 518: ... a network can be encrypted Encrypting HTTP Communications from a Client to the Machine SSL TLS Server The SOAP Internet Services HTTP IPP and WebDAV ports use the HTTP server of the machine The SSL TLS protocol is used to encrypt the HTTP communications between a client and the machine To encrypt communications either one of the device certificate is required a self signed certificate or a certif...

Page 519: ...fer to IKE Authentication Method P 377 To verify the certificate of the remote device you must register a root certificate created by a CA of the remote device on the machine Note To use certificates that have already been created import them with Dell Printer Configuration Web Tool E mail Encryption Digital Signature S MIME is used for E mail Encryption Digital Signature To use S MIME on the mach...

Page 520: ...e on the machine No certificate is registered to the machine by factory default Configure certificates for an SSL server as needed The following describes the procedures to set up a certificate by Dell Printer Configuration Web Tool Setting up a Certificate using Dell Printer Configuration Web Tool To set up a certificate using Dell Printer Configuration Web Tool you can have the machine create a ...

Page 521: ... Set up HTTP SSL TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot display click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Computer To encrypt communications between a web browser and the machine enter an address beginning with https inst...

Page 522: ...TPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as an IPSec certificate contains V3 extension KeyUsage digitalSignature bit must be asserted Configuration on the Computer Configure the following settings to encrypt communications between a computer and the machine Create an IP security policy Assign the IP security policy Step1 Import and ...

Page 523: ...evice for Category and IPSec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Machine Configuration of IPSec The following describes configuration pro...

Page 524: ...uration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer Create an IP security policy Assign the IP security policy For details on the settings refer to the help of the computer ...

Page 525: ...re the following settings to set up a certificate on the machine Configuring certificates by Dell Printer Configuration Web Tool Set up HTTPS communications encryption settings and then configure a certificate on the machine Configuration on Sender and Recipient To transmit e mails encrypted by S MIME and with digital signatures attached register the required certificate on equipment of a sender a...

Page 526: ...e and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled 8 Refresh the web browser 4 Enable S MIME Communication 1 Click Security to display the items in the folder 2 Click SSL TLS Settings 3 Select the Enab...

Page 527: ... Required certificates include a trusted root certificate authority and all intermediate certificate authorities that are registered in the path of a certificate to use When source is the machine and destination is a computer The personal certificate of a computer must be registered on the machine And the device certificate of the machine must be registered on a computer To register the computer s...

Page 528: ...rom the machine or another multifunctional machine and register it to the certificate store of an e mail application in the computer To send an e mail with S MIME digital signature select Always add signature or Select during send for Digital Signature Outgoing E mail under Tools System Settings Connectivity Network Setup Security Settings S MIME Settings in advance Export the certificate of the m...

Page 529: ...the machine Configuration on the Computer Sending a PDF or XPS signature file from the machine to a computer Make sure that the root certificate of the certificate to be used for the scan file signature of the machine is registered on the recipient s computer Step1 Configuration on the Machine This section describes configuration procedures to set up a certificate with Dell Printer Configuration W...

Page 530: ... reboots and the settings are enabled 4 Configure the settings for PDF Signature XPS Signature Note XPS stands for XML Paper Specification 1 Refresh the web browser 2 Click Security to display the items in the folder 3 Click PDF XPS Security Settings and configure the following settings PDF Signature Select the setting for PDF signature from Do not add signature Always add visible signature Always...

Page 531: ...is chapter describes the settings to restrict the availability of services and to manage account usage on the machine Overview of Authentication and Accounting Feature 532 Authentication 534 Services Controlled by Authentication 539 Authentication for Job Flow Sheets and Folders 544 Jobs Manageable by Account Administration 552 Configuration for Authentication 555 Configuration for Account Adminis...

Page 532: ... user information registered on the machine and Login to Remote Accounts that authenticates users based on the user information registered on a remote server For more information about the feature refer to Types of Authentication P 536 Note The available remote servers are LDAP Kerberos and SMB servers Access Control Allows you to prohibit the operation of the control panel buttons For more inform...

Page 533: ...istration Local Accounting Network Accounting and ColorTrack For more information refer to Types of Account Administration P 537 Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually but some combinations are not available For more information refer to Authentication and Accounting Relationship P 538 ...

Page 534: ...entry field on the screen Login User A Login User is a user registered on the machine or a remote server To use restricted services enter the user ID and passcode on the screen Note Users who are assigned as System Administrator in User Role have almost the same privileges as the system administrator For more information refer to User Roles and Authorization Groups P 534 Unregistered User Unregist...

Page 535: ... not to permit the group members to specify recipients when Restrict Recipient Selection Method is set to Only From Address Book For details on the Restrict Recipient Selection Method setting refer to Restrict Recipient Selection Method P 347 Restrict User to Edit Address Book Allows you to set whether or not to permit the group members to edit the Address Book in the machine when editing the Addr...

Page 536: ...rmation is not registered on the machine Login to Remote Accounts uses the user information registered on a remote authentication server LDAP Kerberos or SMB to perform authentication Note When a user is authenticated by a remote authentication server the authenticated user can access the services through the control panel based on the permission information obtained from the remote server When yo...

Page 537: ...rms account administration using user information managed by a remote service In Network Accounting the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user User information managed by the remote service is sent to be registered on the machine When the user information on the remote service is updated the updated information must be sent ...

Page 538: ...entication Agent Accounting Type will automatically be set to Accounting Disabled 3 When Login Type is Login to Remote Accounts and Authentication System is set to Authentication Agent Accounting Type will automatically be set to Authentication Server Accounting Types Accounting Disabled Local Accounting Network Accounting Authenti cation Server ColorTrack Login Types No Login Required O 1 X O X O...

Page 539: ...ion on the restrictions that can be set for each user refer to Service Access P 442 and for information on the restrictions that can be set for the machine as a whole refer to Service Access P 452 Services Restricted by User ID Authentication For User ID Authentication the services restricted by authentication and account administration differ depending on the combination of the Authentication and...

Page 540: ...ature stops machine operation when the number of pages specified in the account limit is processed The settings can be configured with the remote service When Login Type is Login to Remote Accounts The following services are controlled 1 This column shows whether authentication is required for each service O indicates that authentication is required Services Authentication 1 Restrictions per user ...

Page 541: ...d Authentication and User ID Authentication For the combined use of Smart Card Authentication and User ID Authentication the services restricted by authentication and account administration differ depending on the combination of the Authentication local machine authentication or remote authentication and Accounting modes When Login Type is Login to Local Accounts and Accounting Type is Local Accou...

Page 542: ...hat authentication is required 2 The user ID of the card is checked against the user ID registered on the machine when IC Card Reader is used 3 You can select features available for each user The settings can be configured with the remote service 4 This feature stops machine operation when the number of pages specified in the account limit is processed The settings can be configured with the remot...

Page 543: ...Private Charge Print feature 3 When you hold your card over IC Card Reader the machine automatically prints the print job being paused We recommend that you use Charge Print or Private Charge Print to avoid unintended printing 4 The user ID of the card is checked against the user ID registered on the machine 5 When Login Type is Login to Remote Accounts the Direct Fax feature cannot be restricted ...

Page 544: ...s type of job flow sheet can be shared and its settings can be changed by any machine user When the Authentication feature is enabled this type of job flow sheet can be operated only by the system administrator Folder Job Flow Sheets This is a job flow sheet created by a Local User or the System Administrator on the Create Folder or Send from Folder screen when the Authentication feature is disabl...

Page 545: ...der This is a folder created by a login user when the Authentication feature is enabled The login user who created it and the system administrator can use it When the Authentication feature is not enabled this folder can be operated only by the system administrator The methods you can use folders differ depending on whether the Authentication feature is enabled Administrator Shared Folder This is ...

Page 546: ...low sheets and create general shared and folder job flow sheets When the Authentication feature is disabled the relationships between users and job flows are as follows The available job flow sheet operations differ between the job flow sheets created on the Create Folder under Setup or Send from Folder screens and those created on the Create Job Flow Sheet screen under Setup Types of Folders When...

Page 547: ... can be used If you cancel the links however the job flow sheets will no longer be displayed and will be unavailable Create Job Flow Sheet under Setup The following table describes the operations that can be performed on the Create Job Flow Sheet screen under Setup The owner of a copied job flow sheet is the user who copied the document Job Flow operation General Users System Administrators Genera...

Page 548: ...re no longer available for use as a result of a change in the Login Type are linked to folders they cannot be edited or copied but still can be used If you cancel the links however the job flow sheets will no longer be displayed and will be unavailable When the Authentication feature is disabled the relationships between users and folders are as follows Folder operation General Users System Admini...

Page 549: ... Yes in Network Accounting and Customize User Prompts is set to Display User ID Account ID Prompts or Display User ID Prompt Only or when authenticated as a user other than a guest user in Login to Remote Accounts Note If authenticated as a guest user in Login to Remote Accounts you are treated as an unregistered user local user and cannot operate job flow sheets The owner of a copied job flow she...

Page 550: ...olders 1 Available only when the folder operations are permitted in the Authentication feature settings of the System Administration mode 2 You can perform display auto run and manual run operations for job flow sheets linked to folders Note If job flow sheets which are no longer available for use as a result of a change in the Login Type are linked to folders they cannot be edited or copied but s...

Page 551: ...er ID Account ID Prompts or Display User ID Prompt Only or when authenticated as a user other than a guest user in Login to Remote Accounts Note If authenticated as a guest user in Login to Remote Accounts you are treated as an unregistered user local user and cannot operate job flow sheets or folders Folder Job Flow Unregistered Users Local Users Login Users System Administrators General shared A...

Page 552: ...Login user Pages sheets Other than machine s print driver 1 Unregistered user Pages sheets Secure Print Store Files Required Print Files Not required 2 Login user Pages sheets Sample Set Store Files Print first set Required Login user Pages sheets Print remaining sets Not required 2 Login user Pages sheets Print Stored File Store Files Required Print Files Required Not required 3 Login user Pages ...

Page 553: ...ages charging units Print Folder received Fax Required Login user Printed pages number of sheets Fax Polling Storing for Polling Folders Polling Folders Required Automatic Send to Folder Not required Unregistered user Transmissions pages Automatic Reception Print Required Login user Polls pages charging units printed pages number of sheets Polling File Sample Printout Folders Polling Folders Requi...

Page 554: ...or printing the number of pages counted will be those received not those printed The number of charging units is not counted for the following communications When dialing a fax number using the numeric keypad or the On hook Off hook feature When using an address number in which the billing data is not registered When a phone conversation took place including the one before a transmission Billing f...

Page 555: ...ntrol and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authorization group as necessary Enabling Authentication This section describes the procedures for Login to Local Accounts and Login to Remote Accounts respectively When Login to Local Accounts is Selected Perform th...

Page 556: ...reen is displayed 21 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Home screen When Locked Show Icon is selected for a service under Service Access is displayed on the button of the applicable service ...

Page 557: ...ls screen is displayed 19 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Home screen When Locked Show Icon is selected for a service under Service Access is displayed on the button of the applicable ser...

Page 558: ...splayed as DefaultGroup Default and then select Create Delete 8 Set each item For more information refer to Create Authorization Groups P 453 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Creating an Authorization Group Perform the following procedures to add authorization groups if necessary 1 Press the Log In Out button 2 Enter the system administrator s user ID w...

Page 559: ...Configuration for Authentication 559 10 Select Close repeatedly until the Tools screen is displayed 11 Select Close ...

Page 560: ...is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen 4 Select Accounting 5 Select Accounting Type 6 Select an accounting type and then select Save Note You can select the accounting type from Local Accounting and ColorTrack For information on accounting types refer to ...

Page 561: ...s for each service and then select Save For more information refer to Service Access P 442 10 If necessary select a user role and an authorization group for the user under User Role and then select Save Note User Role is displayed only when Login Type is set to Login to Local Accounts For more information refer to User Role P 443 11 Select Close repeatedly until the Tools screen is displayed 12 Se...

Page 562: ...r more information contact Customer Support at dell com contactdell Log In Log Out from the Operator Panel User Authentication 1 Press the Log In Out button or the login information field on the touch screen 2 Enter the user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the passcode and select Enter Note Finish...

Page 563: ... Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Save 6 Select Retype Passcode and re enter the new passcode and then select Save 7 Select Close Setting or Changing Passcode by System Administrator The system administrator can set or change passcodes using Dell Printer Configuration Web Tool For more informatio...

Page 564: ...22 Authentication and Accounting Features 564 ...

Page 565: ...g 566 Machine Trouble 567 Image Quality Trouble 571 Trouble during Copying 577 Trouble during Printing 581 Trouble during Faxing 584 Trouble during Scanning 588 Network related Problems 593 Media Print Text Trouble 607 Media Print Photos Trouble 608 Status Code 609 Paper Jams 681 Document Jams 690 Stapler Faults 692 ...

Page 566: ...cument jams refer to Document Jams P 690 No Cause Is a status code displayed Action Refer to Status Code P 609 The image quality is poor Action Refer to Image Quality Trouble P 571 No Yes Trouble during copying Action Refer to Trouble during Copying P 577 No Yes Trouble during printing Action Refer to Trouble during Printing P 581 No Yes Trouble during faxing Action Refer to Trouble during Faxing ...

Page 567: ...ent If paper is jammed refer to Paper Jams P 681 and a document is jammed refer to Document Jams P 690 Is the front cover or top cover open Solve the problem by following the message displayed Is a message displayed on the touch screen prompting you to replace the consumables Replace the consumables indicated in the message Refer to Replacing Consumables P 248 Is a message displayed in the upper p...

Page 568: ...mage Quality Trouble Refer to Image Quality Trouble P 571 Unable to print text correctly Text is garbled Non standard fonts are used for printing Check the application or print driver settings If PostScript is being used download the required fonts Unable to insert or remove a paper tray Did you open a cover or turn the machine off during printing Do not forcibly insert or remove the paper tray Sw...

Page 569: ...specifications Refer to Paper Types P 226 or Loading Paper P 237 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fill line Refer to Loading Paper P 237 Are the paper guides set correctly Load the paper correctly and align the paper guides to the paper Refer to Loading Paper P 237 or Changing the Paper Size P 241 Is the image ...

Page 570: ...P 100 Is an A5 document loaded in landscape orientation on the document feeder when Mixed Size Originals is set to On Load the A5 document in portrait orientation An edge of the document is folded Is the document curled Flatten the curl and load the document again Cannot copy in color Is Output Color set to Black White Set Output Color to Color Refer to Output Color Selecting the Color for Copying...

Page 571: ... feeder dirty Clean the constant velocity transport document glass Refer to Cleaning Film and Constant Velocity Transport Glass P 263 The copy is too dark Is the copy density set to Darken Adjust the copy density Refer to Image Quality P 87 The copy is too light Is the document faint Is the copy density set to Lighten The copy is slightly misaligned Are the paper edges aligned and the leading edge...

Page 572: ...ing in unsatisfactory image quality Is the color calibration incorrect Execute auto calibration Refer to Executing Calibration P 265 Is the machine set where it is exposed to direct sunlight If the document glass is exposed to strong light when you turn the machine on or cancel the Power Saver mode color shift may occur Close the document cover and turn the machine on and when the machine becomes ...

Page 573: ...ty transport glass Refer to Cleaning Film and Constant Velocity Transport Glass P 263 Dirt appears at equal intervals Paper feed direction The paper path is dirty Print a few pages to remove the dirt The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridges R1 R2 R3 or R4 P 253 White dots appear in black filled areas The paper is...

Page 574: ...om contactdell Nothing is printed Two or more sheets of paper are being fed simultaneously double feed Fan the paper well and load it again Refer to Loading Paper P 237 No toner remains in the toner cartridge Replace the toner cartridge with a new one Refer to Replacing Toner Cartridges P 248 Power supply or high voltage power supply may have malfunctioned Contact Customer Support at dell com cont...

Page 575: ...r has been added to the paper loaded The paper is damp Text is blurred The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 237 Paper has been added to the paper loaded The paper is damp White or color patches appear vertically Paper feed direction The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridg...

Page 576: ... or images are printed at an angle The paper guides in the paper tray are not set in the correct positions Adjust the horizontal and vertical paper guides to the correct positions Refer to Loading Paper P 237 Symptom Cause Remedy ...

Page 577: ...feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to Copying Procedure P 60 The document guides are set in incorrect positions Adjust the document guides to the document Refer to Copying Procedure P 60 A piece of torn paper remains in the document feeder Open the...

Page 578: ...image Place a transparency film under the document when copying The copy is too dark or light The copy density is set to Darken or Lighten Adjust the copy density Refer to Image Quality P 87 The document density is too light Adjust the copy density Refer to Image Quality P 87 The setting for Original Type is inappropriate for the document Copy black text If the printout is too light select Text fo...

Page 579: ...the document correctly and align the document guides to the document Refer to Copying Procedure P 60 The paper tray is not inserted correctly Firmly push in the tray until it stops to set it properly Refer to Loading Paper P 237 The paper guides in Tray 5 are not set in the correct positions Load the paper correctly and align the paper guides to the paper edges Refer to Loading Paper in Tray 5 Byp...

Page 580: ...document is larger than the printable area Adjust Reduce Enlarge to copy the document smaller Outputs are not stapled The Finisher is not attached The Finisher is required to staple Install the Finisher or change the print option settings to cancel stapling The number of pages to be stapled exceeds the maximum number for stapling You cannot staple more than 50 pages Reduce the number of pages to 5...

Page 581: ...ropriate action The IP address or SMB network path is not correctly set Set the correct IP address or SMB network path Refer to Printer Environment Settings P 469 The network between the computer and machine is abnormal Check with your network administrator The port is not enabled Enable the port Refer to Port Settings P 358 The hard disk space of the machine is insufficient Delete unnecessary dat...

Page 582: ...e print driver Check the font replacement table The printout is not offset The machine does not offer the Offset feature To output offset the Offset Stacking Module or the Finisher is required Printing is slow High Resolution is selected for Image Quality When image data such as photos is printed with the high resolution the print speed becomes slow Select Standard for Image Quality The specified ...

Page 583: ...color calibration is incorrect Execute auto calibration Refer to Executing Calibration P 265 Black lines are printed The job is output from a print driver for another machine Output the job from a print driver for the machine to be used for printing Symptom Cause Remedy ...

Page 584: ... correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same dialing method as the one Tone 10pps subscribed for the machine An error occurred with the phone line Use a telephone near the machine to check whether you can make a phone call If the phone call is disabled the problem is in the phone line not in the machine The destination...

Page 585: ...tion Accounting feature is being used and the fax is being sent directly from the computer When the Authentication Accounting feature is used and you send a fax directly from the computer you must set the user ID and passcode registered on the machine to the fax driver For details on the Authentication Accounting feature refer to Authentication and Accounting Features P 531 The image quality is po...

Page 586: ...er is set Load paper in the machine to receive faxes Paper is jammed Follow the instructions displayed on the control panel to remove the jammed paper Refer to Paper Jams P 681 The machine is in the System Administration mode The machine cannot receive a fax in the System Administration mode Exit the System Administration mode A machine password has been set When a machine password has been set th...

Page 587: ...r limit value for page splitting According to the setting combination specified the received document is printed as follows Refer to Border Limit P 398 or Auto Reduce On Receipt P 398 Although the Folder Selector feature is set however the received document is printed and cannot be stored in the folder An unregistered folder is specified on the Folder Selector feature When using the Folder Selecto...

Page 588: ...he document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to Scanning Procedure P 158 The document guides are set in incorrect positions Adjust the document guides to the document Refer to Scanning Procedure P 1...

Page 589: ...om the machine Connect the network cable to the machine The network between the computer and machine is abnormal Check with your network administrator Unable to open a folder The folder is unregistered Register the folder Refer to Create Folder P 421 The folder passcode has been forgotten The passcode cannot be retrieved Set the passcode to Off and then set the passcode again Refer to Create Folde...

Page 590: ... correctly specified Correctly specify the save destination The login name is not entered correctly Correctly enter the login name The password is not correctly entered Correctly enter the password The time set on the machine does not agree with that of Windows when SMB transmission is performed to Windows Server 2003 or Windows Server 2008 Synchronize the time settings of the machine and Windows ...

Page 591: ... the document glass or the document cover Refer to Cleaning Document Cover and Document Glass P 262 The document is a transparent type such as a transparency film If the document is transparent dirt on the document cover may be copied on the image Place a white sheet of paper on top of the document when scanning The document is colored rough or a blueprint Adjust the copy density or image quality ...

Page 592: ...document correctly and align the document guides to the document Refer to Scanning Procedure P 158 The document is a non standard size Specify the document size Refer to Scanning Procedure P 158 The document is folded Flatten the curl and load the document again Refer to Scanning Procedure P 158 The image is not scanned in color Color Scanning is set to Black White or Grayscale Set Color Scanning ...

Page 593: ... SMB status information Use Dell Printer Configuration Web Tool to change the host name to a unique name or restore the machine settings to the default settings Cause Check point Remedy If Auto Master Mode of SMB is set to On the number of machines whose information can be stored is limited The number depends on the network environment The machine or other SMB machines cannot be searched from the ...

Page 594: ...data to delete and delete from the Document menu in the Print window Select Cancel The print data has a different owner Confirm whether the name displayed as the owner for the selected print data and the user s login name to Windows are the same Login to Windows using the name displayed as the owner of the print data and then delete the print data Symptom Remedy The message Unknown document name i...

Page 595: ...egister job sender user or group name to User of Print Queue Job transmission to the print queue is prohibited Use PCONSOLE to confirm whether User can register to the queue is set to Yes under Current Queue Status of Print Queue Use PCONSOLE to set the item to Yes Use NWADMIN on the computer to confirm whether the operator flag is being confirmed with Recognition of the print queue Use NWADMIN on...

Page 596: ...inter do not match Use NWADMIN on a computer to select the machine and confirm whether the start number of the form in the environment settings matches the number in the print data Use NWADMIN from a computer to match the Start Form number in the machine s environment settings to the number in the print data The level settings for the IPX checksum do not match Use the set command from the console ...

Page 597: ...erver on Network Neighborhood Start the file server There is another device on the network with an identical device name Turn off the machine and use NWADMIN from a computer to confirm whether the status of the relevant printer object is Standby Use the Driver CD Kit from a computer to set a different device name The NetWare port is not activated Print Configuration Report to confirm whether the n...

Page 598: ...NSOLE on the computer to confirm whether the job user or user s group is registered under Print Server Information Printer Printer xxx Environment Settings Notify Add the name of the job user or the name of the user s group to Notify Cause Check point Remedy The Notify option was not specified when the computer transmitted the print data Confirm whether the Notify option is specified when transmit...

Page 599: ...rinting process Confirm whether any error messages are displayed on the control panel Restart the machine Wait until the screen completely goes out to switch on the machine power The machine is not set to the transport protocol corresponding to the computer Confirm the transport protocol selected on the machine Select the transport protocol corresponding to the computer The machine is trying to pr...

Page 600: ...r names is automatically changed when starting the machine Therefore depending on the timing of starting the printer the machine may be started with a different name and documents are printed by another machine A machine that is assigned the same printer name may exist on the network Confirm the printer name and change the name if it is duplicated The printer cannot be browsed from clients If the ...

Page 601: ...ation of Dell Printer Configuration Web Tool P 462 to confirm whether your browser is supported Selecting the menu on the left frame does not update the right frame contents The screen display is distorted Change the window size for the browser The latest information is not displayed Click the Refresh button Characters are not correctly displayed Use Western European language command Pressing Appl...

Page 602: ...set Confirm whether your own domain is set to Allow Domains on Dell Printer Configuration Web Tool Are the SMTP server and or POP server operating properly Consult your network administrator Cannot transmit e mail E mail Notification Service Internet Fax and E mail Is the E mail address for the machine configured Is E mail Notification Service set to Enabled For E mail Notification Service Is Send...

Page 603: ... proxy server Set the IP address of a DNS server that can resolve the address of the proxy server When not connecting via the proxy server Set the IP address of a DNS server that can resolve the destination address The address that does not use a proxy server is incorrect Confirm whether only addresses that do not use a proxy server are set Even if addresses not through a proxy server are specifie...

Page 604: ... the proxy server you must configure the machine to use the proxy server to connect to a desired Web server Make sure that you configure the settings to use the proxy server The setting to use a proxy server is configured even though the environment does not use a proxy server In an environment that does not use a proxy server such as when connecting to an intranet do not make the settings to use ...

Page 605: ...ne cannot connect to a computer running Windows OS that supports IPv6 Assign a static IPv6 address to the computer running Windows OS that supports IPv6 Then register the IPv6 address on the machine as host address to allow communication A device outside the router cannot be searched When searching for a device outside the router via SMB directly specify the address Multicasting is supported only ...

Page 606: ...ified domain name FQDN The machine does not operate correctly if the mail address for the E mail service is specified in IPv6 address literal format Example csw ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify an e mail address using the FQDN Symptom Remedy Unable to search devices with IPv6 addresses in UPnP In an IPv6 environment use Function Discovery of Web Services on Devic...

Page 607: ...nd remedies for problems when using Media Print Text are as follows Symptom Cause Remedy Media Print Text is not displayed on the Home screen Media Print in Dell Printer Configuration Web Tool is not checked Check Media Print in Dell Printer Configuration Web Tool to enable the service ...

Page 608: ...that cannot be printed image files in other than DCF1 0 format are included among the files specified for printing Files that cannot be printed image files in other than DCF1 0 format are not printed with index printing Specify printing again excluding the images not displayed for index printing Note Note that editing or saving DCF1 0 format image files on a computer makes those files format other...

Page 609: ... print data remaining in the machine and information stored in the machine s memory is not secured If a status code is displayed that is not listed in the following table or if you cannot resolve an error despite following the instructions described in the table contact Customer Support at dell com contactdell Status Code Cause and Remedy 002 500 Cause An error occurred during the scan job Remedy ...

Page 610: ...ent simultaneously specifying different Reduce Enlarge ratio for each side Remedy Specify the same Reduce Enlarge ratio for both sides 003 703 Cause The Calibration Chart is not detected correctly Remedy Place the Calibration Chart properly 003 704 Cause An error is found in the calibration pattern read and the machine may be out of order Remedy Execute the calibration again If the error is not st...

Page 611: ...f the tray selected for Auto Paper selection Remedy Change the paper size for the tray or change the Paper Type Priority settings 003 763 Cause An error occurred when reading the Calibration Chart Remedy Place the Calibration Chart correctly on the document glass Refer to Executing Calibration P 265 003 780 Cause Failed to compress the scanned document Remedy Reduce the resolution or the ratio for...

Page 612: ...s blank and then switch on the machine power If the error still is not resolved contact Customer Support at dell com contactdell 012 246 Cause The Booklet Maker is not fully inserted completely into the Finisher Remedy Completely insert the Booklet Maker into the Finisher and turn the machine off and then on 012 247 012 249 Cause Finisher malfunction Remedy Switch off the machine power make sure t...

Page 613: ...even after you install the hole punch waste container remove the container and then install it again 012 500 Cause An error occurred in the finisher Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 013 210 013 211 013 212 013 213 013 220 Cause An ...

Page 614: ...33 Cause An error occurred in the software Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact Customer Support at dell com contactdell 016 234 016 235 016 236 016 237 016 238 016 239 Cause An error occurred in the Authentication feature of the machine Remedy Switch off the machine power make s...

Page 615: ...r If the same message is displayed again contact Customer Support at dell com contactdell 016 335 016 336 016 337 016 338 016 339 016 340 016 341 016 342 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 016 345 016 347 016 ...

Page 616: ...y Confirm the authentication server and store the root certificate of the server certificate of the authentication server into the machine If you cannot acquire the root certificate of the server certificate set Server Certificate Verification of IEEE 802 1x Settings to Disabled on the touch screen 016 404 Cause An internal error occurred Remedy Execute the operation again If the error still is no...

Page 617: ...mail Remedy Check on Dell Printer Configuration Web Tool whether the SMTP server settings are correct Also confirm whether the DNS server settings are correct 016 504 Cause Unable to resolve the POP3 server name when sending e mail Remedy Check on Dell Printer Configuration Web Tool whether the POP3 server settings are correct Also confirm whether the DNS server settings are correct 016 505 Cause ...

Page 618: ...eached the maximum number of pages specified and the print job is terminated Remedy Have your system administrator change the maximum limit of printable pages 016 520 Cause An error occurred in the high compression hardware Remedy Execute the operation again Also change the output file format and color mode If the problem is not resolved switch off the machine power make sure that the touch screen...

Page 619: ...Kerberos server exceeded the clock skew limit value set on the Kerberos server Check whether the clocks on the machine and Kerberos server are correctly set Also check whether the summer time and the time zone are correctly set on the machine and Kerberos server 016 534 Cause Kerberos server authentication protocol error Remedy The domain set on the machine does not exist on the Kerberos server or...

Page 620: ...ect to the FTP server Remedy Ensure that both the destination FTP server and the machine are available for network communications by checking the following conditions The IP address of the server is set correctly The network cables are plugged in securely 016 577 Cause Unable to connect to the FTP service of the destination server Remedy Take one of the following measures Check whether the FTP ser...

Page 621: ...the FTP server after connection Remedy Confirm the access privilege for the FTP server 016 586 Cause The machine failed to delete the lock directory while transferring data using FTP of the Scan to PC service Remedy Take one of the following measures Confirm the access privilege for the server If the lock directory LCK exists in the destination delete it manually and then execute the operation aga...

Page 622: ... an e mail page exceeds the maximum message size because of page splitting Remedy Take one of the following measures Reduce the file size for Quality File Size Increase the value for Maximum Split Count For more information on Maximum Split Count refer to Maximum Split Count P 407 016 700 Cause The job was suspended because the number of the digits for the Secure Print or Charge Print passcode set...

Page 623: ...e value set for Maximum Total Data Size For color scanning set MRC High Compression to On under File Format 016 712 Cause Unable to process the document because the specified scan area is too small Remedy Increase the resolution or scan area 016 713 Cause The passcode entered does not match the passcode set on the folder Remedy Enter the correct passcode 016 714 Cause The specified folder does not...

Page 624: ...rted by the finisher Remedy Confirm the punch position and the paper size and try printing again 016 724 Cause The specified staple and punch position combination is unsupported Remedy Specify the staple and punch positions on the same side and try printing again 016 725 Cause A scanned document stored in a folder was to be sent by fax using the Job Flow feature but the file in the folder could no...

Page 625: ... power If the error still is not resolved contact Customer Support at dell com contactdell 016 746 Cause An unsupported feature is included in the received PDF Remedy Print using a print driver 016 747 Cause The memory became insufficient when using the Repeat Image feature and the Annotations features simultaneously Remedy Take one of the following measures Increase the annotation image size Redu...

Page 626: ...measures Use the print driver to print the document Increase PostScript memory For 3 create a PDF file in which OpenType fonts are not included For more information on the memory refer to Allocate Memory P 380 016 752 Cause Unable to process for PDF Bridge because of insufficient memory space Remedy Change the Image Quality setting from High Resolution to High Quality or from High Quality to Stand...

Page 627: ... DNS server address is not set Remedy Set the DNS server address 016 774 Cause Unable to process compression conversion because of insufficient hard disk space Remedy Delete unnecessary data from the hard disk to free up disk space 016 775 Cause Unable to process image conversion because of insufficient hard disk space Remedy Delete unnecessary data from the hard disk to free up disk space 016 776...

Page 628: ...ctivity Network Setup Machine s E mail Address Host Name 016 786 Cause When using the Scan feature the machine could not write the file to the hard disk Remedy Take one of the following measures Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Load paper on the paper tray as necessary If the error occurs when sending an e mail take one of t...

Page 629: ...ain 017 705 017 706 017 707 017 708 Cause ThinPrint Engine SSL authentication error Remedy Check the server certificate information expiry date and address that is registered to ThinPrint Engine 017 709 Cause An SSL communication error occurred between ThinPrint Engine and the machine Remedy Check the settings of the machine 017 713 Cause The SMTP server does not support STARTTLS Remedy Change SSL...

Page 630: ...machine Set IPP under Properties General Setup Memory Settings to Spool to Hard Disk by Dell Printer Configuration Web Tool Wait for a while and send the job again 017 730 Cause When the machine is used as a print job storage device the computer failed to send a job to the machine because a network error occurred Remedy Confirm the followings The network cable is connected properly The storage des...

Page 631: ...e the authentication operation again 018 505 Cause Failed to log into the destination computer while transferring data using SMB of the Scan to PC service Remedy Check whether the user name and password of the SMTP server registered in the machine is correct Note The password cannot be confirmed If you have forgotten the password reset the password Consult your system administrator for the passwor...

Page 632: ...xample of a procedure for Mac OS X 10 6 Note It is recommended to create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check box is selected 3 Select the folder being shar...

Page 633: ...ror occurred Received HTTP Status 4xx other than 401 and 404 Remedy Check the followings The destination HTTP server for the scanned document is accessible by PC The server settings 018 563 Cause A server side error occurred Received HTTP Status 5xx Remedy Check the followings The destination HTTP server for the scanned document is accessible by PC The server settings 018 564 Cause DNS resolution ...

Page 634: ... disable the Verify Remote Server Certificate setting 018 570 Cause A client certificate authentication error occurred on the HTTP server Remedy Check the followings The destination HTTP server for the scanned document is accessible by PC The SSL client certificate is registered on the machine The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurre...

Page 635: ...er 018 582 Cause The followings may be the cause The login user does not have Open rights to the file The login user does not have Create rights to create a file The login user does not have Access rights to the directory The login user does not have Read rights to the file The login user does not have Write rights to the file The login user does not have Delete rights of the directory or file Mad...

Page 636: ...et as a handling method when names are duplicated for scanned files Remedy Set the process to be executed in case of a file name duplication to other than Do Not Save 018 588 Cause Detected an incorrect filing policy when add was selected after connecting to the server Remedy When Rename New File is set as the process to be executed in case of a file name duplication confirm that the file format i...

Page 637: ...inistrator 018 702 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 2 protocol error for Address Book query Remedy Have your network administrator confirm the LDAP server settings and execute the operation again 018 703 Cause An LDAP server protocol error occurred as a result of the Address Book operation The serve...

Page 638: ...rrectly 018 710 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 10 referral for Address Book query Remedy No registered items were found in the specified retrieval range Have your network administrator confirm the authentication settings 018 711 Cause An LDAP server protocol error occurred as a result of the Addre...

Page 639: ...priate matching for Address Book query Remedy The LDAP server has an attribute problem Have your network administrator confirm the LDAP server status 018 719 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 19 constraint violation for Address Book query Remedy The LDAP server has an attribute problem Have your netw...

Page 640: ...a result of the Address Book operation The server returned RFC2251 Result Message No 35 object is leaf for Address Book query Remedy The LDAP server has a name problem Have your network administrator confirm the LDAP server status 018 736 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 36 alias differencing proble...

Page 641: ...ng violation for Address Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018 765 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 65 object class violation for Address Book query Remedy The LDAP server has an update problem Have your network adm...

Page 642: ...ook operation The server returned RFC2251 Result Message No 82 program error or SASL authentication error for Address Book query Remedy Have your network administrator confirm the LDAP server status 018 783 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 83 encoding error for Address Book query Remedy Have your ne...

Page 643: ...r returned RFC2251 Result Message No 93 no results returned for Address Book query Remedy Have your network administrator confirm the LDAP server status 018 794 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 94 no more results for Address Book query Remedy Have your network administrator confirm the LDAP server s...

Page 644: ...act Customer Support at dell com contactdell 021 401 Cause The number of authentication devices such as a smart card reader connected exceeds the setting value Remedy Disconnect the authentication device connected 021 500 Cause The following operation is performed when the Accounting mode for the Fax service is enabled While a Send Fax job is processing another job that the Accounting mode is enab...

Page 645: ...specified paper type is not compatible with the Face Up Down Output setting selected Remedy Specify a paper type that is compatible with the Face Up Down setting 024 702 Cause Paper jam occurred while When Paper Jam Occurs is set to Delete Job in Print Service Settings Remedy Remove the jammed paper and then try printing again 024 703 Cause Unable to print because the number of booklet pages excee...

Page 646: ...rate volumes or to cancel the booklet creation setting 025 596 025 597 Cause An error occurred with the hard disk Remedy Replace the hard disk 026 400 Cause More than two devices are connected to the USB host port Remedy Disconnect the third or more devices so that the number of connected devices becomes two If the error still is not resolved switch off the machine power make sure that the touch s...

Page 647: ...educe the resolution scan quality of the scan parameters and execute the operation again 2 Reduce the number of document pages and then execute the operation again The maximum size is 2 GB for TIFF XPS and PDF Note XPS stands for XML Paper Specification 026 712 Cause An error occurred while operating from Dell Printer Configuration Web Tool Remedy Retry after waiting for a while 026 718 Cause Inco...

Page 648: ...wn Remedy Check whether the paper guides are correctly positioned in the tray and then try again 026 736 Cause An internal error occurred while sending the scanned document to the HTTP server Remedy Execute the operation again If the error still is not resolved contact Customer Support at dell com contactdell 026 737 Cause Unable to send the scanned document to the HTTP server because a network er...

Page 649: ...ll 027 502 Cause Failed to log into the POP3 server when using the POP3 protocol Remedy Confirm whether the user name and password used in the POP3 server are correct on Dell Printer Configuration Web Tool 027 503 Cause A POP server error occurred Remedy Execute the operation again If the error still is not resolved contact Customer Support at dell com contactdell 027 504 Cause An SMTP server erro...

Page 650: ...server name set in the machine is registered on the DNS server 027 518 Cause The machine failed to transfer data using SMB of the Scan to PC service because the specified password was incorrect When the server is Macintosh the specified user may not have been registered as a user who is permitted to use Windows Sharing Remedy Confirm the password for the shared folder When the server is Macintosh ...

Page 651: ... the specified name is being used for another file or folder on the SMB server 027 524 Cause The machine failed to transfer data using SMB of the Scan to PC service because a folder could not be created on the SMB server The specified folder already exists Remedy Check whether the specified name is being used for another file or folder on the SMB server 027 525 Cause During forwarding using SMB of...

Page 652: ...n If the error still is not resolved contact Customer Support at dell com contactdell 027 543 Cause The SMB server NetBIOS name is invalid Remedy Check whether the server name of the SMB server is correct 027 547 Cause SMB protocol error An invalid character was detected in the specified domain name Remedy If the error occurred during SMB authentication Consult your network administrator for the d...

Page 653: ...ia a network For example confirm the following conditions Network cable connection TCP IP settings Connection via Port 137 UDP Port 138 UDP and Port 139 TCP 027 565 Cause SMB protocol error Remedy Execute the operation again If the error still is not resolved contact Customer Support at dell com contactdell 027 566 Cause SMB protocol error SMB TCP IP is not active Remedy Confirm that SMB TCP IP is...

Page 654: ... the recipient on the machine 027 703 Cause The specified recipient s certificate has expired Remedy Register a valid certificate for the recipient on the machine 027 704 Cause The CA certificate of the specified recipient s certificate does not exist Remedy Confirm the path to the recipient s certificate and register the required CA certificate on the machine 027 705 Cause The specified recipient...

Page 655: ...use Unable to obtain SMTP server address for e mail transmissions from the DNS server Remedy Check whether the DNS server is set correctly 027 722 Cause The jobs timed out during connection with an application interface destination Remedy Try processing the job flow again 027 727 Cause A parameter is illegal during an application interface Remedy Try processing the job flow again 027 728 Cause The...

Page 656: ...n Service Settings Machine Clock Timers Print On Demand Duration and specify a larger value or 0 When on demand printing is executed using the Web Application feature the print processing time is limited Consequently if many documents are to be printed or if print processing takes time a timeout may occur before all the data are received To resolve this problem change the time limit value accordin...

Page 657: ...etup Machine s E mail Address Host Name If the error still is not resolved confirm with your network administrator whether the SMTP server supports the EHLO command 027 777 Cause The destination SMTP server does not support SMTP AUTH Remedy Set E mail Send Authentication to Off under Tools System Settings Connectivity Network Setup Outgoing Incoming E mail Settings SMTP Server Settings 027 778 Cau...

Page 658: ...nt and then execute the operation again Also confirm the recipient s machine memory is full machine is being maintained or other conditions and execute the operation again 033 505 Cause An error occurred during fax transmission Remedy Confirm the recipient and then execute the operation again If receiving ask the sender to send again 033 506 Cause Communication was terminated at the recipient s ma...

Page 659: ...ng fax transmission Remedy Execute the operation again If the error still is not resolved confirm the condition of the other machine 033 518 Cause The other machine cannot correspond to reception of SUB Remedy Check whether the other machine can correspond to reception of SUB and execute the operation again 033 519 Cause The other machine cannot correspond to reception of SEP Remedy Check whether ...

Page 660: ...occurred during fax transmission Remedy Execute the operation again 033 538 033 539 033 540 Cause An error occurred during fax transmission Remedy Execute the operation again If the error still is not resolved contact Customer Support at dell com contactdell 033 541 Cause The recipient is not specified Remedy Specify the recipient correctly 033 543 Cause The recipient fax number is incorrect Remed...

Page 661: ...f jobs awaiting transmission decreases or reduce the number of recipients and then send again 033 558 Cause The machine is set to reject faxes without a remote ID and a remote ID was not sent from the other machine Remedy Ask the sender to set a remote ID If necessary set the machine to receive even when a remote ID is not sent 033 563 Cause Paper that can print faxed documents is not loaded in a ...

Page 662: ...n 033 578 Cause An error occurred during fax receiving Remedy Confirm the status of the line and the recipient machine and then ask the sender to send again 033 710 Cause The document to be sent by polling was deleted Remedy Store the document again 033 712 Cause Unable to process because of insufficient memory Remedy Delete unnecessary data 033 713 Cause An error occurred during fax transmission ...

Page 663: ...ax is temporarily suspended Remedy No measure is required 033 735 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact Customer Support at dell com contactdell 033 736 Cause The forwarding job was interrupted because the data volume exceeded the up...

Page 664: ...ame message is displayed again contact Customer Support at dell com contactdell 041 316 041 317 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 041 340 041 341 041 351 Cause An error occurred Remedy Switch off the machine ...

Page 665: ...een is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 047 211 047 212 Cause An error occurred in the Offset Stacking Unit Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com cont...

Page 666: ...1 352 061 353 061 354 061 355 061 356 061 357 061 358 061 359 061 360 061 361 061 362 061 363 061 364 061 365 061 366 061 367 061 368 061 369 061 370 061 371 061 372 061 373 061 374 061 375 061 376 061 377 061 378 061 379 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again c...

Page 667: ...ctdell 062 328 062 329 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 062 330 062 345 062 360 062 362 062 371 062 380 062 386 062 389 062 393 062 395 062 396 062 397 062 398 Cause An error occurred Remedy Switch off the m...

Page 668: ...at dell com contactdell You can use a tray other than Tray 2 073 210 Cause Tray 3 malfunction Remedy Confirm the paper loading condition for the Tray and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact Customer Support at dell com contactdell You can use a tray other than Tray 3 073 212 Cause...

Page 669: ...Support at dell com contactdell 091 407 Cause An error occurred in the drum cartridge R1 Remedy Pull out the drum cartridge R1 and then insert the cartridge again 091 417 Cause An error occurred in the drum cartridge R4 Remedy Pull out the drum cartridge R4 and then insert the cartridge again 091 427 Cause An error occurred in the drum cartridge R3 Remedy Pull out the drum cartridge R3 and then in...

Page 670: ...then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 102 356 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 103 310 103 311 103 312 103 313 Cause An erro...

Page 671: ... dell com contactdell 116 324 Cause An error occurred in the machine Remedy If an error occurred while printing turn off the machine once then turn the machine on holding down both the Start and Stop buttons simultaneously for six seconds This deletes the print data that caused the error If the error was caused by another reason switch off the machine power make sure that the touch screen is blank...

Page 672: ...the machine power If the same message is displayed again contact Customer Support at dell com contactdell 116 386 Cause The fax cable is not connected correctly Remedy Connect the cable securely and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact Customer Support at dell com contactdell 116 3...

Page 673: ... computer to confirm the content recorded on the media 116 710 Cause The correct document size could not be judged because the receive data exceeded the HP GL 2 spool size Remedy Increase the size assigned to HP GL 2 auto layout memory 116 713 Cause The data has been divided into a number of jobs because of insufficient disk space Remedy Delete unnecessary data from the hard disk to free up disk s...

Page 674: ...print data 116 749 Cause The job was cancelled because the specified font does not exist Remedy Install the font or set the print driver to replace the font 116 750 Cause Banner sheet tray malfunction Remedy Restore the tray to normal condition or change the Banner sheet tray 116 751 Cause The process has been canceled because the hard disk is full Remedy Delete stored data in the hard disk If the...

Page 675: ... off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 118 311 Cause An error occurred during software processing Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again...

Page 676: ...s blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 123 310 123 311 123 312 123 325 123 326 123 333 123 343 123 344 123 350 123 352 123 353 123 354 123 355 123 356 123 357 123 358 123 362 123 368 123 369 123 371 123 374 123 377 123 379 123 380 123 381 123 382 123 383 123 384 123 389 123 390 123 392 123 393 123 395 123...

Page 677: ...4 340 124 341 124 342 124 343 124 344 124 345 124 346 124 347 124 348 124 349 124 350 124 351 124 352 124 353 124 360 124 361 124 362 124 363 124 372 124 373 124 374 124 380 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell c...

Page 678: ...paper is loaded in the tray For 2 confirm whether the status code 012 231 012 232 012 233 or 012 234 is displayed on the touch screen and contact Customer Support at dell com contactdell 124 709 Cause The document exceeded the maximum number of pages that can be stapled Remedy Reduce the number of pages or cancel the stapling setting then try printing again 124 710 Cause The machine cannot output ...

Page 679: ...33 216 133 217 133 218 133 219 133 220 133 221 133 222 133 223 133 224 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact Customer Support at dell com contactdell 133 226 Cause A country region code not supported by the machine was specified Reme...

Page 680: ... 149 310 Cause The machine was turned off during the downloading Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 149 700 Cause The output destination was changed to the Finisher Output Tray although you selected the High Capacity Stacker Remedy C...

Page 681: ... in Top Left Cover D 683 Paper Jams in Trays 1 to 4 684 Paper Jams in Tray 5 Bypass Tray 685 Paper Jams in Tray 6 HCF B1 685 Paper Jams in Duplex Module B 687 Paper Jams in Finisher B1 688 Note When a paper jam occurred if you pull out a paper tray without checking the paper jam location the jammed paper may be torn and the pieces may remain inside the machine This may cause machine malfunctions t...

Page 682: ... on the transfer roller but the image quality will not be affected 4 Remove the jammed paper Note If the paper is torn make sure no piece of paper remains inside the machine 5 If paper is jammed in the Fusing Unit gently remove the paper to avoid it to be torn Note The Fusing Unit is extremely hot Do not touch the Fusing Unit as it may result in burn injury 6 Push the center of the upper left cove...

Page 683: ...s inside the machine 3 Close the bottom left cover gently Paper Jams in Top Left Cover D The following describes how to clear paper jams occurring in the top left cover Note Do not touch the black film like Transfer Belt inside the top left cover when you remove the jammed paper because images might be shifted on the Transfer Belt If you touch the belt the image quality might be deteriorated or th...

Page 684: ...s 1 to 4 The following describes how to clear paper jams occurring in Trays 1 to 4 1 Pull out the tray where the paper jam occurred Note If you pull out a paper tray without checking the paper jam location the jammed paper may be torn and the pieces may remain inside the machine This may cause machine malfunctions therefore always check where the paper jam occurred first 2 Remove the jammed paper ...

Page 685: ...d making sure that all four corners are neatly aligned 3 Insert the paper into the tray with the printing side facing down until its edge lightly touches against the paper feed entrance Paper Jams in Tray 6 HCF B1 This section describes how to clear paper jams occurring in Tray 6 HCF B1 Note Remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jam...

Page 686: ...e left until it stops by gripping the handle on the top left side of Tray 6 2 Open the Tray 6 top cover 3 Remove the jammed paper Note If the paper is torn make sure no pieces of paper remain inside Tray 6 4 Close the top cover 5 Gently put Tray 6 back into position Paper Jams in Tray 6 1 Pull out Tray 6 until it stops ...

Page 687: ...B The following describes how to clear paper jams occurring in the Duplex Module B if the machine supports the 2 Sided Printing feature 1 Open Tray 5 1 lift up the release lever 2 and then gently open the cover of the Duplex Module B 3 2 Remove the jammed paper Note If the paper is torn make sure no piece of paper remains inside the machine 3 Close the cover 1 and then close Tray 5 2 ...

Page 688: ... the Finisher Top Cover 1 Push up the lever on the finisher top cover 2 The finisher top cover opens 3 Remove the jammed paper Note If the paper is torn make sure no piece of paper remains inside the machine 4 Close the finisher top cover Paper Jams in the Center Unit 1 Lift the top cover and open Note The top cover cannot be detached from the machine ...

Page 689: ...Paper Jams 689 2 Remove the jammed paper Note If the paper is torn make sure no piece of paper remains inside the machine 3 Close the cover ...

Page 690: ... document feeder and then open the top cover until it stops Note When you fully open the cover it enters a fixed position Open the cover gently 2 If the document is not caught in the entry of the document feeder pull out the document 3 If the message on the screen instructs you to turn the knob turn the knob to eject the document upward Note If the document is caught do not pull it out forcibly Th...

Page 691: ...e and then close the document feeder 9 If you still cannot find the document in step 8 lift the document feeder tray and remove the document 10 Return the document feeder tray gently 11 Make sure that the document is not torn wrinkled or folded and then load the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire documen...

Page 692: ...d or staples are bent Contact Customer Support at dell com contactdell if the problem persists after you have tried the following solutions If copies are stapled as shown in the figures below contact Customer Support at dell com contactdell Unstapled Bent staple One side of staple rising up Staple bent in reverse direction Flattened staple Entire staple rising up Staple rising up with center press...

Page 693: ...ine is not operating and open the finisher front cover 2 Grasp the handle as shown in the illustration to pull out the staple cartridge to the right towards you 3 Move up the staple cartridge and then take it out of the machine 4 After you take out the staple cartridge check inside of the finisher for any remaining staples 5 Pull up the metal part of the staple cartridge as shown in the illustrati...

Page 694: ... metal part pulled up in step 5 to the original position 2 7 Push the staple cartridge into the machine until it clicks into place 8 Close the finisher front cover Note If the finisher front cover is not completely closed a message will appear and the machine remains paused ...

Page 695: ...all Operation for Eco copy My Forms Shortcut Menu This chapter describes how to install Eco copy My Forms and Shortcut Menu to the machine Before Installation 696 Installation Procedures 700 About License 704 ...

Page 696: ...the control panel 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen Items Required Settings Refer to SOAP Port Port Status Enabled Port Number 80 SOAP Port P 697 Protocol Settings IP address subnet mask and gateway address settin...

Page 697: ... exit Tools select Close Web Browser Setup 1 Select Web Applications Version in Web Browser Setup under System Settings and then select Change Settings 2 Select V4 New Version and then select Save 3 Select Close 4 To exit Tools select Close Login Type 1 Select Login Type in Authentication under Authentication Security Settings 2 Select Login to Local Accounts or Login to Remote Accounts and then s...

Page 698: ... network connected computer and the machine Follow the below steps to enable HTTP SSL TLS communication 1 Start a web browser 2 Enter the machine s IP address into the address box on the browser and then press the Enter key Connection to Dell Printer Configuration Web Tool is established Note During connection operation a pop up screen for user ID passcode entry may appear In this case enter the s...

Page 699: ...wser 7 Select the Properties tab to click Security SSL TLS Settings and then select the Enabled check box for HTTP SSL TLS Communication 8 Click Apply 9 When the web browser shows the machine reboot message click Reboot Machine 10 Click OK on the confirmation pop up The machine reboots and the settings are enabled ...

Page 700: ... Windows 7 Enterprise x64 Service Pack 1 Microsoft Windows 8 Pro Microsoft Windows 8 Pro x64 Microsoft Windows 8 Enterprise Microsoft Windows 8 Enterprise x64 Installation Install Eco copy My Forms Shortcut Menu to your machine Note During machine operation or jobs in progress installation process cannot be started In this case wait for a while and then start installation During installation proce...

Page 701: ...tion Procedures 701 3 Click Next 4 Enter the IP address or hostname of your machine and then click Next Example 192 0 2 1 5 Enter the system administrator s user ID and password and then click Next 6 Click Next ...

Page 702: ...Finish You can start from step 3 Uninstallation Version Upgrade Uninstall Eco copy My Forms Shortcut Menu from your machine or upgrade the software version Note Uninstallation deletes all Shortcut Menu settings for all users Follow the uninstallation version upgrade procedures below 1 On your computer double click the exe file in the installation tool 2 Click Next 3 Enter the IP address or hostnam...

Page 703: ...Remove settings or Remove for uninstallation and then click Next Note When you select Reinstall Retain settings Shortcut Menu settings of each user are not deleted The settings are taken over the new version Settings you made for using the My Forms service will not be reset by reinstalling or uninstalling the service 6 After the confirmation screen appears click Next 7 Click Finish ...

Page 704: ...cluded with the redistribution if any must include the following acknowledgment This product includes software developed by the Apache Software Foundation http www apache org Alternately this acknowledgment may appear in the software itself if and wherever such third party acknowledgments normally appear 4 The names Xerces and Apache Software Foundation must not be used to endorse or promote produ...

Page 705: ...ther express or implied See the License for the specific language governing permissions and limitations under the License Apache License Version 2 0 January 2004 http www apache org licenses TERMS AND CONDITIONS FOR USE REPRODUCTION AND DISTRIBUTION 1 Definitions License shall mean the terms and conditions for use reproduction and distribution as defined by Sections 1 through 9 of this document Li...

Page 706: ...ication that is conspicuously marked or otherwise designated in writing by the copyright owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work 2 Grant of Copyright License Subject to the terms and conditions of this License each Contributor hereby gr...

Page 707: ...icitly state otherwise any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License without any additional terms or conditions Notwithstanding the above nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions 6 Trademarks...

Page 708: ...the appropriate comment syntax for the file format We also recommend that a file or class name and description of purpose be included on the same printed page as the copyright notice for easier identification within third party archives Copyright yyyy name of copyright owner Licensed under the Apache License Version 2 0 the License you may not use this file except in compliance with the License Yo...

Page 709: ...istributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE ...

Page 710: ...materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a...

Page 711: ...s list of conditions 2 Redistributions in binary form must reproduce the above copyright notice definition disclaimer and this list of conditions in documentation and or other materials provided with the distribution 3 Altered versions including but not limited to ports to new operating systems existing ports with new graphical interfaces and dynamic shared or static library versions must be plain...

Page 712: ... edu The data format used by the zlib library is described by RFCs Request for Comments 1950 to 1952 in the files ftp ds internic net rfc rfc1950 txt zlib format rfc1951 txt deflate format and rfc1952 txt gzip format The zlib compression library provides in memory compression and decompression functions including integrity checks of the uncompressed data This version of the library supports only o...

Page 713: ... object code generated documentation and conversions to other media types Work shall mean the work of authorship whether in Source or Object form made available under the License as indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived...

Page 714: ...minate as of the date such litigation is filed 4 Redistribution You may reproduce and distributecopies of the Work or Derivative Works thereof in any medium with or without modifications and in Source or Object form provided that You meet the following conditions a You must give any other recipients of the Work or Derivative Works a copy of this License and b You must cause any modified files to c...

Page 715: ...contract or otherwise unless required by applicable law such as deliberate and grossly negligent acts or agreed to in writing shall any Contributor be liable to You for damages including any direct indirect special incidental or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work including but not limited to damages for loss of ...

Page 716: ...ance with the License You may obtain a copy of the License at http www apache org licenses LICENSE 2 0 Unless required by applicable law or agreed to in writing software distributed under the License is distributed on an AS IS BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND either express or implied See the License for the specific language governing permissions and limitations under the Licens...

Page 717: ...25 Install Operation for Access Google Drive This chapter describes how to install Access Google Drive to the machine Before Installation 718 Installation Procedures 723 About License 726 ...

Page 718: ...ser ID with the numeric keypad or the keyboard displayed on the screen and select Enter Note The default user ID is admin The default passcode is 1111 3 Select Tools on the Home screen Items Required Settings Refer to SOAP Port Port Status Enabled Port Number 80 SOAP Port P 719 Port 9100 Port Status Enabled Port 9100 P 719 Protocol Settings IP address subnet mask and gateway address settings for t...

Page 719: ... select Save 3 Select Close repeatedly until the Tools screen is displayed 4 To exit Tools select Close Protocol Settings 1 Select Protocol Settings in Connectivity Network Setup under System Settings and then set an IP address subnet mask and gateway address settings for the use in TCP IP network environment 2 In the same System Settings Connectivity Network Setup Protocol Settings select IPv4 DN...

Page 720: ...d then select Save 3 Select Close 4 To exit Tools select Close SSL TLS Settings in Dell Printer Configuration Web Tool Installation and uninstallation of Access Google Drive require HTTP SSL TLS communication between a network connected computer and the machine Follow the below steps to enable HTTP SSL TLS communication 1 Start a web browser from a network connected computer 2 Enter the machine s ...

Page 721: ...6 When the settings are updated and the following screen is displayed refresh the web browser 7 Select the Properties tab to click Security SSL TLS Settings and then select the Enabled check box for HTTP SSL TLS Communication 8 Click Apply ...

Page 722: ...tall Operation for Access Google Drive 722 9 When the web browser shows the machine reboot message click Reboot Machine 10 Click OK on the confirmation pop up The machine reboots and the settings are enabled ...

Page 723: ...64 Service Pack 1 Microsoft Windows 8 Pro Microsoft Windows 8 Pro x64 Microsoft Windows 8 Enterprise Microsoft Windows 8 Enterprise x64 Installation Install Access Google Drive to your machine Note During machine operation or jobs in progress installation process cannot be started In this case wait for a while and then start installation During installation process machine operation is out of serv...

Page 724: ...es Security Plug in Settings List of Embedded Plug ins 7 Click Finish Note Several minutes may take before the installation process completes If the Reboot device check box is selected the machine must be rebooted Click Finish to reboot the machine To install this feature to another machine in succession select the Install on another device check box and then click Finish You can start from step 3...

Page 725: ...t 5 Select Reinstall Retain settings for version upgrade or Remove Remove settings for uninstallation and then click Next 6 Click Next 7 Click Finish Note Several minutes may take before the installation process completes If the Reboot device check box is selected the machine must be rebooted Click Finish to reboot the machine To uninstall or upgrade this feature from another machine in succession...

Page 726: ... with the redistribution if any must include the following acknowledgment This product includes software developed by the Apache Software Foundation http www apache org Alternately this acknowledgment may appear in the software itself if and wherever such third party acknowledgments normally appear 4 The names Xerces and Apache Software Foundation must not be used to endorse or promote products de...

Page 727: ...ther express or implied See the License for the specific language governing permissions and limitations under the License Apache License Version 2 0 January 2004 http www apache org licenses TERMS AND CONDITIONS FOR USE REPRODUCTION AND DISTRIBUTION 1 Definitions License shall mean the terms and conditions for use reproduction and distribution as defined by Sections 1 through 9 of this document Li...

Page 728: ...n that is conspicuously marked or otherwise designated in writing by the copyright owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work 2 Grant of Copyright License Subject to the terms and conditions of this License each Contributor hereby grants t...

Page 729: ...icitly state otherwise any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License without any additional terms or conditions Notwithstanding the above nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions 6 Trademarks...

Page 730: ...propriate comment syntax for the file format We also recommend that a file or class name and description of purpose be included on the same printed page as the copyright notice for easier identification within third party archives Copyright yyyy name of copyright owner Licensed under the Apache License Version 2 0 the License you may not use this file except in compliance with the License You may ...

Page 731: ...istributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE ...

Page 732: ...als provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a deriv...

Page 733: ...s list of conditions 2 Redistributions in binary form must reproduce the above copyright notice definition disclaimer and this list of conditions in documentation and or other materials provided with the distribution 3 Altered versions including but not limited to ports to new operating systems existing ports with new graphical interfaces and dynamic shared or static library versions must be plain...

Page 734: ...he data format used by the zlib library is described by RFCs Request for Comments 1950 to 1952 in the files ftp ds internic net rfc rfc1950 txt zlib format rfc1951 txt deflate format and rfc1952 txt gzip format The zlib compression library provides in memory compression and decompression functions including integrity checks of the uncompressed data This version of the library supports only one com...

Page 735: ... object code generated documentation and conversions to other media types Work shall mean the work of authorship whether in Source or Object form made available under the License as indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived...

Page 736: ... as of the date such litigation is filed 4 Redistribution You may reproduce and distributecopies of the Work or Derivative Works thereof in any medium with or without modifications and in Source or Object form provided that You meet the following conditions a You must give any other recipients of the Work or Derivative Works a copy of this License and b You must cause any modified files to carry p...

Page 737: ...contract or otherwise unless required by applicable law such as deliberate and grossly negligent acts or agreed to in writing shall any Contributor be liable to You for damages including any direct indirect special incidental or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work including but not limited to damages for loss of ...

Page 738: ...ith the License You may obtain a copy of the License at http www apache org licenses LICENSE 2 0 Unless required by applicable law or agreed to in writing software distributed under the License is distributed on an AS IS BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND either express or implied See the License for the specific language governing permissions and limitations under the License ...

Page 739: ...26 Using Eco copy This chapter describes the basic operations and features for the Eco copy service About Eco copy 740 Eco copy Procedure 741 Problem Solving 743 Notes and Restrictions 744 ...

Page 740: ...quired Eco copy also allows you to copy to the reverse side of the paper This will reduce the number of sheets of paper required by half By selecting both 4 copies per sheet and printing on both sides of the paper it will allow you to save up to 7 of 8 pieces of paper normally required At the end of each copy job Eco copy will generate a report of the estimated number of pages you have saved Eco c...

Page 741: ...nd select OK 4 Select the number of pages per sheet or select Next Note Choosing 2 pages per sheet saves up to half the number of the pages used Choosing 4 pages per sheet can further save up to 75 of the paper normally required The more pages you put on a sheet the more paper you can save 5 Select Start Copy To change other settings select Edit When Edit is selected Change other settings and sele...

Page 742: ...26 Using Eco copy 742 6 Select Close Note When paper is saved from printing the number of sheets of paper saved will be displayed ...

Page 743: ...he detailed information 1 Select Eco copy on the Home screen 2 Press the Dial Pause button on the control panel for over five seconds 3 View the information on the screen 4 Note the information 5 Select Close Symptom Cause and Remedy Text is too small to be readable Select a larger paper size or print fewer pages per sheet The original is printed on both sides but only the front side of the origin...

Page 744: ... even when the finisher is installed Priority on Scratch Paper When you specify 1 sided print and scratch paper is loaded on a tray scratch paper will be used for printing Paper Size The paper size is restricted to 8 5 x 11 letter A series such as A4 and A3 and B series such as B4 Paper Size Default The default paper size is based on the contents of Tray 1 If the HCF B1 is attached on the machine ...

Page 745: ...27 Using My Forms This chapter describes the basic operations and features for the My Forms service About My Forms 746 Setup 747 Using My Forms 748 Problem Solving 749 Notes and Restrictions 750 ...

Page 746: ...can be organized into eight folders No 191 to 198 for easy access Storing forms in the machine simplifies location and retrieval without the trouble of looking them up on a drive personal or shared computer each time you need to print If a file server is unavailable due to a network failure you can still print forms stored on the machine In addition the machine allows you to temporarily store prin...

Page 747: ...er on the Machine You can store files in a folder on the machine in the following ways Storing to a folder using a print driver You can store files using the print driver 1 Click the Properties button on the print driver 2 Click the Paper Output tab 3 Select Store in Remote Folder from Job Type 4 Click the Setup button 5 Enter a value from 191 to 198 in Folder Number Note Do not enter any value in...

Page 748: ...on the machine 1 Select My Forms 2 Select a folder on the Home screen of My Forms 3 Select a file and select Print Note To check the details of the file select To go back to the Home screen of My Forms select Home When is selected Check the details of the file and change the quantity if necessary Then select Confirm Note To delete the file select Delete This File To return to the previous screen s...

Page 749: ...rmation on the screen 4 Note the information 5 Select Close Symptom Remedy An authentication popup is shown when a folder is selected Check the following administrator level settings If Check Folder Passcode is On Select Tools Setup Create Folder and make sure that Check Folder Passcode are all set to Off under Folder 191 to 198 If Retrieve Files from Folder is Locked Select Tools Authentication S...

Page 750: ... During this period if the user tries to print the file again there will be a warning message displayed When the file is deleted and the user selects the File Details of that file a warning message will also be displayed The file will not be shown on the list after this warning message is closed To confirm that the file is deleted select Home and then select that folder The file will not be shown ...

Page 751: ...Menu This chapter describes the basic operations and features for the Shortcut Menu service About Shortcut Menu 752 Checking Your Environment 754 Shortcut Menu Settings 755 Problem Solving 762 Notes and Restrictions 763 ...

Page 752: ...ze the items described below Function Buttons to Show You can select up to eight buttons to show on the Shortcut Menu screen For more information refer to Adding Deleting Function Buttons P 755 Changing Function Button Name You can rename each function button For more information refer to Changing Function Button Name P 758 Default Screen with Private Charge Print Job While using the Private Charg...

Page 753: ...strator mode All Services button Displays the Home screen Note You can use the Home button to show default menu screen depending on the setting in the system administrator mode For information on setting procedures refer to System Administrator Settings P 760 Shortcut Menu Settings Displays the Shortcut Menu Settings screen For information on available items refer to Shortcut Menu Settings P 755 W...

Page 754: ...der System Settings Connectivity Network Setup Web Browser Setup V4 New Version is set in Web Applications Version under System Settings Web Browser Setup Authentication Settings Login to Local Accounts or Login to Remote Accounts is set in Login Type under Authentication Security Settings Authentication Shortcut Menu users are registered on the machine Access Control Device Access is set to Locke...

Page 755: ...Adding Deleting Function Buttons You can add delete function buttons on your Shortcut Menu screen Below are the available functions to show on the Shortcut Menu screen Note Functions not supported by the machine will not be displayed on the screen Copy Fax E mail Store to Folder Scan to PC Store to USB Send from Folder Job Flow Sheets Stored Programming Web Applications Store Send Link Simple Copy...

Page 756: ... Function Buttons 1 Select Shortcut Menu Settings on your Shortcut Menu screen 2 Select Add Delete Change Service Position 3 Select Add 4 Choose the function to add and select Save Note Use to show latter items of the list such as Fax Receiving Mode Activity Report Language Setup and Print Mode ...

Page 757: ...bers before function names are shown in the preview image on the upper right of the screen You can check the image when allocating functions to buttons Up Moves up in the list Down Moves down in the list 6 Select Close 7 Select Close Deleting Function Buttons 1 Select Shortcut Menu Settings on your Shortcut Menu screen 2 Select Add Delete Change Service Position ...

Page 758: ... Yes 5 Select Close 6 Select Close Changing Function Button Name You can rename each function button on your Shortcut Menu screen Note Changed name may not be displayed properly in another language 1 Select Shortcut Menu Settings on your Shortcut Menu screen 2 Select Change Display Name ...

Page 759: ...fter Authentication While using the Private Charge Print function any Private Charge Print job you may have can be listed as the default screen after authentication Note If there is no Private Charge Print job the Shortcut Menu screen is displayed Even when the Private Charge Print screen is set as the default screen after authentication the Shortcut Menu screen may appear as the default screen af...

Page 760: ...you show it on your Shortcut Menu screen for Private Charge Print function use Deleting this button is available from your Shortcut Menu screen by Add Delete Change Service Position under your Shortcut Menu Settings Shortcut Menu Screen With or without any ongoing job shows the Shortcut Menu screen 4 Select Save 5 Select Close System Administrator Settings System administrator can configure the bu...

Page 761: ... not to appear on their Shortcut Menu screens When Home Is Pressed For local users system administrator can choose Display Shortcut Menu Screen or Display Common Menu Screen for the screen which appears after pressing the Home button on the control panel Note Setting Do Not Show in All Services Button option and Display Shortcut Menu Screen in When Home Is Pressed option at the same time prevents ...

Page 762: ...t dell com contactdell Error Notification When a function on the Shortcut Menu screen is out of service the error notification screen appears On this screen select Close and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error persists contact Customer Support at dell com contactdell Checking Detail Information Detail informat...

Page 763: ...bination the Shortcut Menu displayed may be different when you log in using a smart card and when you log in via keyboard entry even though it is the same user However the Private Charge Print files for the same user will be the same regardless of the login method Changes made for Shortcut Menu settings cannot be restored to the default in this case system administrator s Shortcut Menu settings If...

Page 764: ...28 Using Shortcut Menu 764 ...

Page 765: ...basic operations and features for the Access Google Drive service About Access Google Drive 766 Using Google Drive from the Machine 767 Settings by a System Administrator 783 Entering Text 789 Problem Solving 791 Notes and Restrictions 797 About License 798 ...

Page 766: ...ting the documents saved in Google Drive or saving the documents scanned by the machine to Google Drive By creating a job flow sheet the machine can automatically save scanned documents or received fax data to Google Drive By accessing Google Drive with an Internet connected computer the saved documents can be easily downloaded Cloud Service Google Drive Upload Download Scanned data Download Auto ...

Page 767: ...account from the machine For information on creating an account refer to the Google Drive website 1 Press the Log In Out button on the control panel Note If the machine does not use the authentication feature skip this step and go to step 3 2 Enter your user ID with the numeric keypad or the keyboard displayed on the screen and select Enter to log in to the machine 3 Select the Access Google Drive...

Page 768: ...n you may be asked to Type the characters you see in the picture Type the characters and select Log In again When the Machine Does Not Use the Authentication Feature The following screen appears Note If Store User History in the administration menu is set to On you can select the button to select an e mail address from the list of e mail addresses used before If Store User History is set to Off th...

Page 769: ...ow the file that is not assigned to any collections select All Items All Items Screen This screen shows all the saved items in order of collections to files updated date from new to old Select a collection to show the items assigned to that collection Note Up to 1024 items in 171 pages can be displayed Some items cannot be displayed if the number of items exceeds the limit On the list select to mo...

Page 770: ... to 1024 items in 171 pages can be displayed Some items cannot be displayed if the number of items exceeds the limit On the list select to move five pages at a time or to show the first last page Use these buttons when you have many items To show the file that is not assigned to any collections select All Items The following describes the buttons displayed in this feature Details Button Displays t...

Page 771: ...73 Scan Adds a scanned data as a new file to the displayed collection Note You cannot select this button on the home screen the All Items screen or the Collections screen For information on scanning refer to Uploading the Scanned Data P 775 Print Displays the print setting screen of the selected item For information on printing refer to Printing Files P 773 Search Docs Searches from all files for ...

Page 772: ...to select a search target Then select the text box on the right Note Advanced Search works the same way as in the cloud service If you select Starred go to step 4 instead of selecting the text box 3 Enter a search criteria with the keyboard displayed on the screen and select Enter Note Upper and lower cases will not be distinguished on this search 4 Select Search ...

Page 773: ...1 On the Collections screen or files screen select Note You cannot create a new collection from the home screen or All Items screen 2 Select the Collection Name text box 3 Enter the collection name with the keyboard displayed on the screen and select Enter 4 Select Create Note Collections cannot be deleted from the machine Printing Files This section describes how to print the files in Google Driv...

Page 774: ... Flip on Short Edge are not available Print Quantity Sets the number of copy sets Up to 999 copies are available Output Size Displays the paper size The machine sets the paper size automatically depending on Pages per Side setting Note When you select Off for Pages per Side Output Size is automatically selected to Same as Original When you select 2 Pages or 4 Pages for Pages per Side the machine w...

Page 775: ...utton to show the previous next page 3 Select the Delete button 4 Select the Delete button 5 Select the Close button to return to the files screen Uploading Data You can upload the scanned data directly from the machine to Google Drive without saving it to a computer This section describes how to upload data Uploading the Scanned Data 1 Load a document 2 Select Scan on the files screen Note Scan i...

Page 776: ... Entering Text P 789 6 Input scan_test with the keyboard displayed on the screen and select Enter 7 Confirm that scan_test is displayed in the text box below Keyboard Input Then select Add 8 Select _ in Custom Text String Note You can set original strings to Custom Text String For information on the setting refer to Setting Custom Text Strings P 790 ...

Page 777: ...the scanned data When a star is added you can easily find the file by setting Starred as the search target in file search Note For information on searching files refer to Searching Files P 772 File Name Sets the file name for the scanned data If Auto Name is selected the file will be named as YYYYMMDDhhmmss If Enter Name is selected you can select the text box to enter a file name from the input s...

Page 778: ...r of documents such as newspaper and colored paper Note Depending on the document type or color mode this setting may be ignored Shadow Suppression Suppresses the colors on the reverse side of the original document from being reproduced in the copy High Compression Allows to set MRC high compression Select the check box to compress and lighten the data Lighter data will reduce burden to the networ...

Page 779: ...job flow sheet to a folder We recommend you to name the job flow sheet with which shows what the job flow sheet is about Collection shows the name of the collection to which the uploaded file will be added 4 Set the File Name for the uploaded data If Auto Name is selected the file will be named as YYYYMMDDhhmmss If Enter Name is selected you can select the text box to enter a file name from the in...

Page 780: ...n you select to receive e mail notifications Note When the machine uses the authentication feature the default value is the login user s e mail address registered in the user information E mail Message Sets a message to be written in the notification e mail Up to 64 characters are allowed Note Do not use characters from a language other than English and the default language the language used in th...

Page 781: ...screen 2 Select Create Folder 3 Select the folder to link the job flow sheet 4 Select Link Job Flow Sheet to Folder 5 Select Create Change Link 6 Select the job flow sheet created in Creating a Job Flow Sheet P 779 and select Save Note You cannot check the content of job flow sheets created with Access Google Drive feature Access Google Drive is displayed when the Edit Delete button is selected 7 ...

Page 782: ...rive 782 Note You can make a link between the job flow sheet and the folder in Tools Setup Create Folder Link Job Flow Sheet to Folder 8 Select Close repeatedly until the Setup screen is displayed 9 To exit Setup select Close ...

Page 783: ... Access Google Drive on the Home screen 3 Select Administration Menu Note If a user with a system administrator authority selects Access Google Drive Administration Menu will be displayed in the following position 4 Select any options Note Select Back to display the login screen for this feature 5 When the settings are finished select Exit Storing Authentication Information This section describes ...

Page 784: ... used when this item is changed to On again 2 From Authentication Details Expiration select a time period for the machine to store the authentication information and select Apply Note The Apply button is available only when you change the setting When the set time passes since the last login of a user authentication information of that user is deleted Depending on the change a confirmation screen ...

Page 785: ... disabled Allowing to Store User History 1 Select On for Store User History and select Apply Note The Apply button is available only when you change the setting The user history will not be deleted even if you set Off for Store User History The history will be available again when you change the setting to On Deleting the Stored User History This section describes how to delete a specific user his...

Page 786: ...creen Default Settings for Date Name This section describes the default value for Date Name Default Settings used in the file name input screen For details on the input screen refer to Entering Text P 789 1 Select Details for Date Name Default Settings 2 Set the default value for Date Format Separator and Name Format Then select Save Date Format Select whether or not to include the Hour Minute and...

Page 787: ...the machine does not use the authentication feature the string will not be shown on the file name input screen Default Settings for Scanning This section describes how to set a default value for scanning 1 Select Details for Scan Defaults Note Scan Defaults is in the second page of the administration menu Select button to display 2 Set the default value for scanning and select Save Note Select Ent...

Page 788: ...e 788 Note Print Defaults is in the second page of the administration menu Select the button to display 2 Set the default value for printing and select Save For the available setting items on printing refer to File Printing P 774 ...

Page 789: ...the custom text string refer to Setting Custom Text Strings P 790 Keyboard Input Allows to input any texts you want to add to the file name such as some texts not set in Custom Text String Select the text box and enter a string to add with the keyboard displayed on the screen Select Add to add the text to Input Text as one segment Date Name Format The date and the user name or user ID are displaye...

Page 790: ...d strings will be changed in other users setting as well 1 On the input screen select the button next to Custom Text String 2 Select Available or the string you want to change Then select the text box at the bottom 3 Enter text with the keyboard displayed on the screen and select Enter 4 Select Apply 5 Make sure the text is copied from the text box to the string and select Save The registered text...

Page 791: ...splayed on the screen Cause Probable causes are as follows 1 Proxy connection error occurred 2 Advanced Search was selected for item searching and is starred is hidden or is archived was input as the criteria 3 Network error occurred Remedy For 1 check that proxy settings in the machine are correct For 2 set another search criteria is starred is hidden and is archived search are not available in t...

Page 792: ... cloud service does not match Remedy Match the time zone of the machine and the cloud service You can set the time zone for the machine in Tools Common Service Settings Machine Clock Timers Time Zone Symptom Cause and Remedy Unable to print by selecting Print Cause The user is not allowed to print Remedy Confirm with the system administrator if you are allowed to print Symptom Cause and Remedy The...

Page 793: ...de Cause and Remedy 01 001 Cause Hard disk error occurred during transmissions Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact Customer Support at dell com contactdell 01 002 Cause Data in the hard disk may have been damaged Remedy Switch off the machine power make sure that the touch s...

Page 794: ...loud service failed Remedy Check that the proxy setting and DNS setting are correct 02 302 Cause An error occurred during proxy server authentication Remedy Check that the user name and password for proxy server authentication are correct 02 303 Cause A communication error occurred between the proxy server and the cloud service Remedy From a computer on the same network access to the cloud service...

Page 795: ...e The selected collection file does not exist Remedy Close the error screen and select Refresh to refresh the display If you are using an automatic uploading feature delete and create the job flow sheet again Note If you are using an automatic uploading feature you cannot solve this problem by creating a collection with the same name as the one specified in the job flow sheet However if the specif...

Page 796: ...29 Using Access Google Drive 796 2 Check the content status 3 Select Close ...

Page 797: ...ted it will cause an error 016 757 When the Google Drive time zone setting and the setting in System Settings Common Service Settings Machine Clock Timers Time Zone do not match date related searching may not work properly When Auto Clear is set to On the machine may be cleared without notice if the set time passes while communicating with the cloud service Set a longer time for the Auto Clear whe...

Page 798: ...file except in compliance with the License You may obtain a copy of the License at http www apache org licenses LICENSE 2 0 Unless required by applicable law or agreed to in writing software distributed under the License is distributed on an AS IS BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND either express or implied See the License for the specific language governing permissions and limitat...

Page 799: ...n or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorsh...

Page 800: ...rivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works o...

Page 801: ... be liable to You for damages including any direct indirect special incidental or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work including but not limited to damages for loss of goodwill work stoppage computer failure or malfunction or any and all other commercial damages or losses even if such Contributor has been advised ...

Page 802: ...29 Using Access Google Drive 802 ...

Page 803: ...ud Print This chapter describes the basic operations and features for the Google Cloud Print service About Google Cloud Print 804 Environment Settings 805 Printing 810 Problem Solving 811 Notes and Restrictions 815 ...

Page 804: ...m Gmail webmail service and Google Docs program via iOS or Android platforms without installing print drivers or other special softwares Operating Environment This feature operates in the following environment Supported Clients For the clients operating system web browser and application supported by this feature refer to the Google Cloud Print help Print Request Dell C7765dn Google Android enable...

Page 805: ...t be displayed or not be available depending on your machine configuration 1 Press the Log In Out button on the control panel 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter 3 Select Tools on the services home screen 4 Set any option Note The machine may ask you to reboot after making changes Items Required Settings Refere...

Page 806: ...urn to the Tools screen 3 If not setting other items select Close Registering Devices to Google Cloud Print This section explains how to register your machine with Google Cloud Print using the Dell Printer Configuration Web Tool You need an existing Google account e mail address prior to registering your machine with If you do not already have an account please create one before proceeding For mor...

Page 807: ...te During connection operation pop up screen for user ID passcode entry may appear In this case enter a system administrator s user ID passcode and click OK 3 Click Properties tab Connectivity Port Settings Then check Enabled in Google Cloud Print and click Apply Note WSD stands for Web Services on Devices 4 Rebooting request screen is displayed on the web browser Click Reboot Machine 5 Click OK i...

Page 808: ... be able to proceed with registration 4 Enter the web address on the registration form to the address box of the browser and press the Enter key or scan the barcode with your smartphone 5 Enter the Google account and passcode of the user using this feature and log in Note This account will be set as the machine owner on registration 6 Follow the message on the screen to finish the registration 7 R...

Page 809: ...t a web browser and log in to Google Cloud Print with the owner account 2 Google Cloud Print management page will appear Click Printers 3 Select the machine to share and click Share 4 On the displayed screen enter the Google account E mail address for the user who will be sharing the machine Then click Share Note When the user registered to share the machine logs in to Google Cloud Print a message...

Page 810: ... 2 For printing the e mail tap Print from the top right menu Note When the attached files are printable Print is shown after their file names Tap Print to print the attached files To print Google Docs program spread sheets tap Print shown after their file names 3 Printer selecting screen will appear Select your machine 4 Make the print settings Then tap Print in the top right menu Note Setting ite...

Page 811: ...Make proxy server settings from System Settings Connectivity Network Setup For more information on network settings refer to Configuring the Machine P 805 Cause The proxy server in the network environment uses authentication Remedy This feature cannot be used with proxy authorization Change your network setting not to use the proxy authorization Cause DNS is not correctly set Remedy Check the DNS ...

Page 812: ...diately after the Cancel Registration button was clicked Remedy Google program may not have completed the unresisteration of the machine Open the Google Cloud Print printer managing screen Confirm that your machine is not in the list and then execute the registration again Two sheets of registration form for Google Cloud Print were printed out Cause The machine power was switched off while registe...

Page 813: ...730 Cause The machine cannot connect to Google Cloud Print because of a network error Remedy Check that the network cable is connected properly Also check that the environmental settings are adequate If the problem still remains even when there is nothing wrong contact Customer Support at dell com contactdell 018 731 Cause The printing job was canceled due to insufficient memory capacity for the h...

Page 814: ...connect to Google Cloud Print because of a proxy connection error Remedy Check that the proxy server settings are adequate 018 746 Cause The machine cannot connect to Google Cloud Print because DNS failed to resolve the name Remedy Check that the DNS settings are adequate 118 311 Cause An error occurred during software processing Remedy Switch off the machine power make sure that the touch screen ...

Page 815: ...n this printing feature documents with only Japanese and or English are assured Text documents may be regarded as color images on print out due to the Google Cloud Print specifications Note that the default setting for Google Cloud Print is Color and you need to change settings to print the files as monochrome documents In order to print them in monochrome make the color mode setting in Google Clo...

Page 816: ...30 Google Cloud Print 816 ...

Page 817: ...unting Billing Device Settings 448 Activating User History 785 Activity Report 56 277 328 Add Address Book Entry 431 Add Domain Name to User Name 379 Add Fax Comment 440 Add Me to CC Field 408 Add Me to To Field 408 adding a comment a date page numbers to copies 118 adding originals 140 Additional Feature Buttons 55 Address Book 280 281 409 Address Type 433 Adjust Image Transfer 329 Adjust Paper R...

Page 818: ...Color Simple Copy 72 Block Inbound Faxes 400 Block Unknown Fax Numbers 401 Bonjour 360 472 Book Copying 96 Booklet 110 Booklet Creation 110 Booklet Maker Unit for Finisher B1 258 Booklet staple cartridge 39 Booklet unit 39 Booklet unit side cover 39 Border Limit 398 Bottom left cover 35 683 Broadcast Checkbox on 1st Tab 397 Broadcast Report 284 Broadcast Starting Rate 404 Broadcast Multi Poll Repo...

Page 819: ...horization Groups 453 Create Folder 421 Create Job Flow Sheet 423 Create Job Flow Sheet Keyword 431 create new collection 773 Create Text String 333 Create View User Accounts 441 creating a booklet 110 creating a new job flow 425 Creating Fax Group Recipients 439 Custom Button 50 319 Custom Colors 357 Custom Watermark Watermark 331 Customize User Prompts 446 D Data Encryption 344 Data Indicator 34...

Page 820: ...se default value 389 Edit E mail Recipients 408 editing a job flow sheet 431 E mail 488 496 E mail Address 433 442 E mail Control 406 E mail Encryption 525 E mail notification 488 E mail Notification Service 361 E mail Printing 488 E mail Sending When Search Failed 408 E mail Subject 389 E mail Internet Fax Service Settings 406 Encryption 518 Encryption Key for Confidential Data 346 enlarged copie...

Page 821: ...gle account 806 Google Cloud Print 804 Google Cloud Print port 807 Google Drive 766 Guest User 455 H handling paper 236 Handout Tray 129 HCF 685 High Compression 778 Hole Punch Kit 40 hole punch waste container 39 259 home screen 769 Host Name 366 HP GL 2 Auto Layout Memory 380 HP GL 2 Logical Printers List 279 HP GL 2 Palette List 279 HP GL 2 Settings List 279 HTTP 463 HTTP Proxy Server 367 HTTPS...

Page 822: ...er Settings 369 Keyboard Input 789 Keyboard Input Restriction 344 L Language 55 320 Language of the Original 390 Last Original 205 Layout Adjustment 94 layout template 332 LDAP Server Directory Service 370 LED printhead 260 Left cover 37 lever 37 license 25 Lighten Darken 86 89 350 395 Lighten Darken default value 388 Lighten Darken Simple Copy 72 limited paper 231 LINE 1 38 Line 1 Company Logo 40...

Page 823: ...354 392 400 Maximum Total Data Size 407 Media Print 190 Media Print Photos 200 Media Print Text 201 Media Print Service Settings 412 media print trouble 607 608 Memory Full Procedure 354 392 400 Message Field 53 messages 609 Microsoft Network 481 Minimum Passcode Length 456 Mirror Image 106 Mixed Size Originals 100 351 389 395 Mixed Size Originals 2 Sided Copy 354 Mixed Size Originals Scan Mode 40...

Page 824: ...ster 115 PostScript Default Color 385 PostScript Font Absence 385 PostScript Font List 279 PostScript Font Substitution 385 PostScript Logical Printers List 279 PostScript Memory 380 PostScript Paper Supply 385 Power on Self Test 329 Power Saver Mode 46 317 Power Saver Timers 317 Power switch 34 41 Preset Repeat Image 127 Print 774 Print Delete Confirmation Screen 410 Print Area 382 Print Delivery...

Page 825: ...Re enter Recipients 396 Re enter Speed Dial Recipients 396 Refresh 771 registering a server to setup 417 Registering Devices 806 registering stored programs 178 Registration paper 812 Relay Broadcast 437 Release Printer 56 remote accounting 537 remote authentication 555 Remote Folder 437 Repeat Image 117 Reset Account 444 RESET button 36 Reset Total Impressions 444 Reset User Accounts 444 Resoluti...

Page 826: ...78 Shadow Suppression Level 392 Shared Name SMB Only 435 Sharing a device 809 Sharpness 89 351 Sharpness default value 388 Sheet Filtering 425 Side Tray 35 Simple Copy 69 Single Color 350 Skip Blank Pages 395 400 Sleep Mode 46 smart card 454 456 Smart Card Certificate Verification 455 Smart Card Link Mode 455 SMB 359 481 500 SMB port 501 SMB Server Settings 374 SMTP 492 515 SMTP Server Settings 36...

Page 827: ... Jobs 449 Track with Cumulative Device 449 Transfer Protocol 390 435 Transmission Header Text 395 Transmission Header Text Fax Transfer 405 Transmission Header Text Polling 397 Transmission Interval 398 Transmission Report 284 Transmission Report Job Deleted 328 Transmission Report Job Undelivered 284 328 Transmission Screen 394 Transparency Options 128 Transparency Tray 128 Tray 1 to 4 34 Tray 5 ...

Page 828: ...D 296 User ID for Login 454 User Name 435 442 User Name for FTP Scan 390 User Role 443 V Verify User Details 446 verifying server certificates 415 version information 795 W Wakeup motion sensor 35 47 Waste toner container 36 Watermark 124 Watermark Background Contrast Watermark 331 web Applications 186 Web Applications Enable File Printing 420 Web Applications Service Setup 415 Web Applications Ve...

Page 829: ...www dell com dell com support KB3206EN0 5 ...

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