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Call Pickup
Chapter 2 - Features and Operation
Call Park - Station
Description
Call park (by station number) allows calls to be parked at stations, thus allowing for expanded
park locations.
Operation
While connected to an outside line:
1. Press TRANS button.
2. Dial [439] + [XXX] (XXX=station number). A confirmation tone sounds.
Call Park Pickup - Station
To retrieve a Station Park Call:
Dial [# 6] + user’s station number, while at the user’s telephone or from any telephone in the
system.
-or-
Dial [438] from the user’s station.
SINGLE
LINE
TELEPHONE
The SLT operation uses the same procedures as used in Digital Telephone operation
described above, except there is no TRANS button. The user must use hookflash before
dialing feature code 439.
Conditions
»
A flexible button may be assigned to Call Park feature code 439. The user can press that
flexible button and dial a station number on the dial pad.
»
8-button telephones must assign a pickup button on the telephone to have the pickup
feature.
»
Only one call can be in a park location at a time. Multiple calls to the same station park
location is not possible.
»
The #6 code is flexible and can be assigned in Flash 52 programming.
»
The call will be placed in the Station’s Personal Park location.
Call Pickup
Description
Stations are assigned to pickup groups. Stations can be in any combination of the eight
groups or in no group at all.
A station can pickup a call ringing to any specific unattended station by using the Directed
Call Pickup procedure.
A station can pickup a call ringing to an unattended station within the same ACD/UCD group
by using the Group Call Pickup Procedure.
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...