Samsung SM-A356E User Manual Download

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USER GUIDE

www.samsung.com

English (LTN). 01/2024. Rev.1.0

SM-A356E

SM-A356E/DS

SM-A356U1

SM-A556E

SM-A556E/DS

Summary of Contents for SM-A356E

Page 1: ...USER GUIDE www samsung com English LTN 01 2024 Rev 1 0 SM A356E SM A356E DS SM A356U1 SM A556E SM A556E DS...

Page 2: ...44 Camera 60 Gallery 65 AR Zone 71 Bixby 73 BixbyVision 74 Multi window Using multiple apps at once 77 Samsung Internet 78 Samsung Health 79 Samsung Notes 80 Samsung Members 80 Samsung Kids 81 Samsun...

Page 3: ...7 Accessibility 138 Software update 138 Remote support GalaxyA35 5G 139 About phone Settings 93 Introduction 93 Samsung account 93 Connections 95 Wi Fi 96 Bluetooth 98 NFC and contactless payments 99...

Page 4: ...Precautions forusing the device 142 Notes on package contents and accessories 143 Maintaining waterand dust resistance 144 Device overheating situations and solutions Appendix 148 Troubleshooting 154...

Page 5: ...started Device layout and functions Touch screen Headphone jack Multipurpose jack USB Type C SIM card microSD card tray Light sensor Speaker Fingerprint recognition sensor Side button Volume button Fr...

Page 6: ...Getting started 6 Main antenna Microphone Airvent hole Speaker Rearcamera Flash Microphone NFC antenna GPS antenna...

Page 7: ...speaker orreceiver orif these parts are covered the device s sound may become quiet orcertain features may not work If you attempt to remove the dust orforeign materials with a sharp object the devic...

Page 8: ...Down button Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side button Select an app orfeature to launch by pressing the Side button twi...

Page 9: ...fully charging disconnect the charger from the device Quick charging Use a superfast chargerorfast charger You can check the connection status of the chargerby opening Settings and tapping Battery If...

Page 10: ...p up window that appears on yourphone is fordata transfer Do not select an app from the pop up window Reducing the batteryconsumption Yourdevice provides various options that help you conserve battery...

Page 11: ...hargerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediatelywhen the chargeris connected Allow a depleted battery to charge fora fe...

Page 12: ...er speeds in some areas eSIM may not be available depending on the region carrier ormodel Some services that require a network connection may not be available depending on the carrier Inserting the SI...

Page 13: ...endicularto the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may leave orfall out of the tray If you insert the tray into yourdevice while the tr...

Page 14: ...anager dual SIM models Open Settings and tap Connections SIM manager SIM cards Activate the SIM card to use and customize the SIM card settings eSIMs Activate the eSIM Preferred SIMs Select to use spe...

Page 15: ...he SD card manufacturerand type To check out yourdevice s maximum SD card capacity referto the Samsung website 1 2 4 3 Underside 1 Insert the ejection pin into the hole on the tray to loosen the tray...

Page 16: ...insert the tray into yourdevice while the tray is wet yourdevice may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering yourdevice Th...

Page 17: ...s of data resulting from the misuse of external storage devices Formatting the SD card An SD card formatted on a computermay not be compatible with the device Format the SD card on the device 1 Open S...

Page 18: ...and unresponsive press and hold the Side button and the Volume Down button simultaneously formore than 7 seconds to restart it Emergencycall You can make an emergency call orcheck the medical informat...

Page 19: ...Forgot password ordon t have an account Create account FindingyourID and resettingyourpassword If you forget yourSamsung account ID orpassword tap Forgot password ordon t have an account Forgot ID or...

Page 20: ...load it from GalaxyStore orPlayStore 1 Connect yournew phone and the previous device using yournew phone s USB cable A USB connectormay be needed depending on the previous device 2 When the app select...

Page 21: ...ourprevious device s operating system and then tap Wireless 6 On the previous device tap Connect 7 On yournew phone select an option you want tap Next and then follow the on screen instructions to tra...

Page 22: ...is not a Samsung device back up data to a computerusing an app provided by the device s manufacturer Then skip to the fifth step 3 Connect yourprevious device to the computerusing the device s USB cab...

Page 23: ...orpinch on the screen Do not allow the touch screen to come into contact with otherelectrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch scr...

Page 24: ...ent apps Home Tap to return to the Home screen Touch and hold to open the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar Check files oruse apps on a widerscre...

Page 25: ...upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favorite a...

Page 26: ...en Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app...

Page 27: ...e items and move them togetherat once To add a shortcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home...

Page 28: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavorite apps and features from the Edge panels Drag the Edge panel handle towards the centerof the screen...

Page 29: ...al information by preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perform a factor...

Page 30: ...xt ormultimedia message Alarm turned on Mute mode Vibration mode Airplane mode turned on Erroroccurred orcaution required Battery charging Battery powerlevel The status barmay not appearat the top of...

Page 31: ...swipe upwards on the screen You can use the following functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the not...

Page 32: ...nel 1 Open the notification panel and tap Media output 2 Tap the icons on the controllerto control the playback Controlling nearbydevices Launch and take control of nearby connected devices and freque...

Page 33: ...n open Settings tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to turn it on Aftercapturing a screenshot use the following options on the toolbarat the bottom...

Page 34: ...Settings and tap Advanced features Screenshots and screen recordings Entering text Keyboard layout A keyboard appears automaticallywhen you entertext Break to the next line Delete a preceding characte...

Page 35: ...General management Keyboard list and default and then tap the Keyboard button on navigation bar switch to turn it on Additional keyboard functions Enteremojis stickers and more You can also enteryour...

Page 36: ...To paste text that you have previously copied tap Clipboard and select the text Extracting text While using some apps such as the Gallery orCamera app you can extract text from images and use options...

Page 37: ...ption PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network prefe...

Page 38: ...check orchange app permission settings by permission category open Settings and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features...

Page 39: ...0 and up tap the first digit s of the number and then touch and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then touch and hold 3 Making an internati...

Page 40: ...old a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Turn speakerphone off oron When using the speakerphone keep the device awa...

Page 41: ...s 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Samsung account 1 Ope...

Page 42: ...acts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Contacts app and tap...

Page 43: ...h and hold and sayyourmessage The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipie...

Page 44: ...then tap Delete Changing message settings Open the Messages app tap Settings You can block unwanted messages change notification settings and more Camera Introduction Take pictures and record videos...

Page 45: ...ff when unused Some methods may not be available depending on the carrierormodel 2 Tap the image on the preview screen where the camera should focus To adjust the brightness of pictures drag the adjus...

Page 46: ...cording a video mayvary depending on the resolution The camera may fog up orform condensation if the device is exposed to sudden changes in airtemperature because of the difference in temperature outs...

Page 47: ...Create GIF you can create GIFs If you add anothercamera button you can move it anywhere on the screen and take pictures more conveniently On the preview screen tap Shooting methods and tap the Floati...

Page 48: ...rthe image outside the frame In FOOD mode adjust the colortemperature In DUALREC mode change the saving option In DUALREC mode change the screen Customize the shooting options when taking single take...

Page 49: ...he composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will ch...

Page 50: ...arcameras while recording swipe upwards or downwards on the preview screen ortap To capture an image from the video while recording tap 2 Tap to stop recording the video The optical zoom may not work...

Page 51: ...edit them You can also play the videos in various ways such as in split view orpicture in picture view 1 On the shooting modes list tap MORE DUALREC To save the videos of each camera separately tap To...

Page 52: ...ure Background bluradjustment bar Use this feature in a place that has sufficient light The background blurmay not be applied properly in the following conditions The device orthe subject is moving Th...

Page 53: ...e light in so the picture orvideo becomes brighter This is ideal forpictures orvideos of scenery or pictures orvideos taken at night A fast shutterspeed allows less light in This is ideal forcapturing...

Page 54: ...scene you want 3 Tap the preview thumbnail on the preview screen oropen the Gallery app and select the file To check otherresults tap the icon To save the results individually touch and hold an item t...

Page 55: ...mode Using panorama mode take a series of pictures and then stitch them togetherto create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction...

Page 56: ...insufficient orpoorlighting the screen may appeardark orbe grainy The screen may flickerin certain lighting conditions such as in places with fluorescent lighting Slowmotion mode Record a video forvi...

Page 57: ...ending on the shooting mode Intelligent features Scene optimizer Set the device to adjust the colorsettings and apply the optimized effect automatically depending on the subject orscene Scan documents...

Page 58: ...odec HEVC format YourHEVC videos will be saved as compressed files to conserve the device s storage You might not be able to play the HEVC videos on otherdevices orshare them online You cannot record...

Page 59: ...ck Set the device to vibrate in certain situations such as when you tap the camera button ShowSnapchat Lenses in Fun mode Set the device to take pictures orrecord videos with various effects using uni...

Page 60: ...ery Introduction Access images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Open the Gallery app Search forimages and videos Sync image...

Page 61: ...Image and video thumbnail Modify the image Check details and additional features View the content on a large screen using the Smart View feature Add the image to favorites BixbyVision Remastering imag...

Page 62: ...features 62 Cropping enlarged images 1 Open the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image th...

Page 63: ...ions Rotate the screen Change the playback speed Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the Sm...

Page 64: ...mplete the sync When the Gallery app and the cloud are synced the icon will change to While syncing pictures and videos you take will also be saved in the cloud You can access images and videos saved...

Page 65: ...you added the app icon to the Apps screen open the AR Zone app Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and have fun using them...

Page 66: ...Studio and then select an emoji you want Deleting AR emojis Open the AR Zone app tap AR Emoji Studio tick emojis to delete and then tap Delete Syncing AR emojis You can get yourAR emojis on all yourde...

Page 67: ...ckground image tap 4 Tap Save to save the video You can check the saved videos in Gallery 5 To use the video directly select an option at the bottom of the screen Creatingyourcontact profilewith an AR...

Page 68: ...n to take a picture ortouch and hold the icon to record a video You can check and share the pictures and videos that you have captured in Gallery AR Emoji Stickers When you create AR emojis stickers w...

Page 69: ...tickers in chats You can use youremoji stickers during a conversation through messages oron a social network The following actions are an example of using youremoji stickers in the Messages app 1 Whil...

Page 70: ...en the camera recognizes the subject the recognition area will appearon the screen 2 Write ordraw in the recognition area If you switch to the rearcamera you can also write ordraw outside the recognit...

Page 71: ...with Bixby sign in to yourSamsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side button saywhat you...

Page 72: ...ase 4 Tap the Respond to myvoice switch to turn it on 5 Follow the on screen instructions to complete the setup Nowyou can say the wake up phrase and start a conversation Communicating bytyping text I...

Page 73: ...ion using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Samsung Internet app touch and hold an image...

Page 74: ...ow Using multiple apps at once Introduction Run two apps at the same time in split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some app...

Page 75: ...he pop up view swipe from the top cornertowards the middle of the screen To use this feature open Settings tap Advanced features Multiwindow and then tap the Swipe forsplit screen orSwipe forpop upvie...

Page 76: ...the app windows to the edge of the screen the windowwill be maximized Moving pop upwindows To move a pop up window tap the multi window handle and drag it to a new location Savingyourown split screen...

Page 77: ...page Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mode you can preve...

Page 78: ...en running this app forthe first time orrestarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Edit hom...

Page 79: ...s into yournotes Creating notes 1 Open the Notes app tap and then create a note You can change the input method by tapping or Entera title Insert files Reading mode 2 When you are finished composing t...

Page 80: ...fication panel swipe downwards and then tap Kids If you cannot find Kids on the quick settings panel tap Edit and drag the button overto add it When starting Samsung Kids forthe first time orafterperf...

Page 81: ...elect the channels like you would use a TV and enjoyvarious video content free of charge Open the TV app This app may not be available depending on the carrierormodel Samsung Shop Samsung Shop is the...

Page 82: ...ce with yourdevice Calendar Manage yourschedule by entering upcoming events in yourplanner Creating events 1 Open the Calendar app and tap ordouble tap a date If the date already has saved events orta...

Page 83: ...en will appear and the Reminderapp icon will be added to the Apps screen Creating reminders 1 Open the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list...

Page 84: ...verts it to on screen text Forbest results keep the device nearyourmouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking th...

Page 85: ...from PlayStore and GalaxyStore will be automatically shown on the Gaming Hub screen If yourgames are not there tap Mygames Add games Removing a game from Gaming Hub Tap Mygames touch and hold a game a...

Page 86: ...block incoming calls and all notifications except for alarms to prevent yourgame from being disturbed Game optimization Change the performance mode Battery Check the remaining battery usage time Tempe...

Page 87: ...amsung warranty When problems ordefects occuron the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an exam...

Page 88: ...ct and select a contact Private sharing Encrypt content and share it with others Shared content cannot be saved copied or resent by the recipient 1 Open the Gallery app and select an image 2 Tap Quick...

Page 89: ...s phone through yourBluetooth speaker 1 Make sure that yourphone and yourBluetooth speakerare connected Referto Pairing with otherBluetooth devices forhow to connect 2 On yourphone open Settings tap C...

Page 90: ...o to share yourdevice with by tapping Music Share 3 On yourphone open the notification panel and tap Media output 4 Tap Music Share and select yourfriend s Buds from the detected devices list 5 On you...

Page 91: ...l Microsoft devices and services such as Microsoft Office apps and Windows10 Connecting to a computer 1 On yourmobile device open Settings and tap Connected devices Link toWindows 2 Follow the on scre...

Page 92: ...uTube Music You can also access the music collections stored on yourdevice and play them Google TV Purchase orrent videos such as movies and TV programs from Play Store Drive Store yourcontent on the...

Page 93: ...Fi feature and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Referto Wi Fi formore info...

Page 94: ...lly disable the mobile data connection when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the background fro...

Page 95: ...Wi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to turn it on The network quality information will appearunderthe Wi F...

Page 96: ...e list Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Precautions forusing Bluetooth Samsung is not responsible forthe loss interception ormisuse of data se...

Page 97: ...confirm The devices will be connected when the otherdevice accepts the Bluetooth connection request To unpairthe devices tap next to the device name to unpairand tap Unpair Sending and receiving data...

Page 98: ...s orreceive data Making paymentswith the NFC feature Before you can use the NFC feature to make payments you must registerforthe mobile payment service To registerorget more information about the serv...

Page 99: ...restriction tap Apps that can always use data and select apps Allowed networks forapps Set apps to use only a Wi Fi ormobile data orboth Forexample you can set the device to use only mobile data fora...

Page 100: ...yourphone s mobile data connection with otherdevices signed in to yourSamsung account More connection settings Customize settings to control otherconnection features On the Settings screen tap Connect...

Page 101: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printerplug in and install it 3 Select the installed printerplug in The device will automatically search fo...

Page 102: ...messaging features may not be available Continue apps on otherdevices Use yourphone s apps on otherdevices signed in to yourSamsung account Link toWindows Access and use the mobile device s data such...

Page 103: ...allywhen theirconditions are detected You can also run them manually by tapping the button wheneveryou want To run modes manually select the mode you want and tap Turn on To turn off a running mode ta...

Page 104: ...d mode vibration mode orsilent mode Vibratewhile ringing Set the device to vibrate and play a ringtone forincoming calls Temporarymute Set the device to use silent mode fora certain period Ringtone Ch...

Page 105: ...rgames while playing games Equalizer Select an option fora specific music genre and enjoy optimized sound UHQ upscaler Enhance the sound resolution of music and videos when using wired headphones Adap...

Page 106: ...ngs fornotifications Display Options Change the display and the Home screen settings On the Settings screen tap Display Light Dark Turn Dark mode on oroff Dark mode settings Reduce eye strain by apply...

Page 107: ...waits before turning off the display s backlight Easymode Switch to easy mode to display largericons and apply a simplerlayout to the Home screen Edge panels Change the settings forthe Edge panel Navi...

Page 108: ...aycolor Change the screen mode oradjust the display colorto yourpreference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimizes the c...

Page 109: ...ersaving Turn on powersaving mode to extend the battery s usage time Background usage limits Limit battery usage forapps that you do not use often Batteryprotection Set to stop charging when the batte...

Page 110: ...the Settings screen tap Wallpaperand style Themes Applyvarious themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Home scre...

Page 111: ...n when roaming Widgets Change the settings of the items displayed when you tap the clock on the locked screen About Lock screen Check out the Lock screen version and legal information Some features ma...

Page 112: ...t The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call orapp notifi...

Page 113: ...e version of yourdevice s software and check forupdates Biometrics Change the settings forbiometric data Referto Face recognition and Fingerprint recognition formore information Auto Blocker Keep your...

Page 114: ...which are not secure all of yourbiometric data will be deleted Precautions forusing face recognition Before using the face recognition to unlock yourdevice keep the following precautions in mind Yourd...

Page 115: ...e screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen...

Page 116: ...he on screen fingerprint sensor such as screen protectors sold by Samsung If you use yourfingerprint as a screen lock method yourfingerprint cannot be used to unlock the screen forthe first time after...

Page 117: ...e screen protectororthe touch screen on the fingerprint recognition sensorarea is not scratched ordamaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition senso...

Page 118: ...fingerprint Changing the fingerprint recognition icon setting Set the device to show orhide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 On the Settings sc...

Page 119: ...ap Securityand privacy More securitysettings Secure Folder 2 Follow the on screen instructions to complete the setup When a pop up window asking whetheryou want to reset the Secure Folderlock type wit...

Page 120: ...tent mayvary depending on the content type Moving content from Secure Folder Move content from Secure Folderto the corresponding app in the default storage The following actions are an example of movi...

Page 121: ...der to turn off the feature If you cannot find Secure Folder on the quick settings panel tap Edit and drag the button overto add it If you want to show the Secure Folderagain open Settings tap Securit...

Page 122: ...twork carrier or model Selecting apps to protect using SecureWi Fi Select apps to protect using Secure Wi Fi so that you can safely protect data such as yourpassword oryouractivity in apps from being...

Page 123: ...s Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use yourregistered biometric data to verifyyouridentity instead of entering yourSa...

Page 124: ...word 1 On the app orwebsite you are using create a passkey The method forcreating a passkey may differdepending on the app orwebsite 2 When a pop up window asking whetheryou want to save the passkey a...

Page 125: ...sonal information automatically You can use Samsung Pass to enteryourpersonal information such as youraddress or payment card information on apps that support autofill 1 On the Samsung Pass main scree...

Page 126: ...ttings screen tap Safetyand emergency Medical info Enteryourmedical information Emergencycontacts Add youremergency contacts EmergencySOS Set the device to make an emergency call to the preset number...

Page 127: ...a and settings safe on your device You can back up yoursensitive information You must sign in to yourGoogle Account to back up data Smart Switch Open Smart Switch and transferdata from yourprevious de...

Page 128: ...Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore yourbackup data from Samsung Cloud to yourdevice 1 On the Set...

Page 129: ...et how to launch Multi window You can also configure settings for Multi window Referto Multi window formore information Motions and gestures Turn on the motion feature and configure settings Referto M...

Page 130: ...en orthe locked screen Alertwhen phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on o...

Page 131: ...e during video calls Background Change orblurthe background during video calls Face Apply beauty effects to the face Colortone Adjust the screen s colortone and brightness Auto framing Turn the auto f...

Page 132: ...be installed The second app s icon will be displayed with Second app The Dual Messengerfeature may not be available depending on the app Some features of the app may be limited forthe second app Unins...

Page 133: ...Driving monitor Turn on the driving monitorto monitorthe amount of the time you use yourdevice while driving Walking monitor Turn on the walking monitorto monitorthe amount of the time you use yourdev...

Page 134: ...ete orUninstall The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the storage The available capacit...

Page 135: ...creen tap Device care Software update Update yourdevice s software through the firmware over the air FOTA service You can also schedule software updates Diagnostics Test yourdevice using Samsung Membe...

Page 136: ...ischarged the time and date is reset Samsung Keyboard settings Change the settings forthe Samsung Keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard setting...

Page 137: ...onfigure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended foryou Check the accessibility features you are currently using and check otherrec...

Page 138: ...re update If emergency software updates are released foryourdevice s security and to block new types of security threats theywill be installed automaticallywithout your agreement Securityupdates infor...

Page 139: ...icense Software information Access the device s software information such as its operating system version and firmware version Batteryinformation Check out the device s battery status and information...

Page 140: ...es caused by edited registry settings ormodified operating system software Attempting to customize the operating system may cause the device orapps to work improperly Software sound sources wallpapers...

Page 141: ...es not have an FCC ID it means that the device has not been authorized for sale in the U S orits territories and may only be brought to the U S forthe owner s personal use The bandwidths supported by...

Page 142: ...ge without priornotice You can purchase additional accessories from yourlocal Samsung retailer Make sure they are compatible with the device before purchase Use Samsung approved accessories Using unap...

Page 143: ...hly before use to maintain the waterresistance Do not expose the device to watermoving with force A sudden rise in the water pressure may exceed the guaranteed level of waterresistance In places such...

Page 144: ...If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not plac...

Page 145: ...g the Mobile Hotspot and Tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is dama...

Page 146: ...e reaches a certain temperature a warning message will appearto prevent device failure skin irritation and damage and battery leakage Running apps will be closed and all calling and otherfeatures will...

Page 147: ...o not expose yourdevice to direct sunlight forextended periods Do not use orstore yourdevice forextended periods in very hot areas such as inside a carin the summertime Do not place the device in any...

Page 148: ...SIM card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK suppli...

Page 149: ...Samsung Service Centeroran authorized service center Yourdevice freezes orencounters a fatal problem Try the following solutions If the problem is still not resolved contact a Samsung Service Centeror...

Page 150: ...ssing the Volume button ormove to anotherarea A cellularnetwork orthe internet is often disconnected oraudio qualityis poor Ensure that you are not blocking the device s internal antenna When you are...

Page 151: ...tips contact a Samsung Service Centeroran authorized service center Picture qualityis poorerthan the preview The quality of yourpictures mayvary depending on the surroundings and the photography techn...

Page 152: ...the maximum Bluetooth range 10 m On yourphone open Settings tap Connections and then tap the Bluetooth switch to turn it on again On yourphone open Settings tap General management Reset ResetWi Fi an...

Page 153: ...ry manufacturing feature and some minorrocking orvibration of parts may occur Overtime friction between parts may cause this gap to expand slightly There is not enough space in the device s storage De...

Page 154: ...our hearing aid orcochlearimplant to determine if you hearany interfering noise Consult yourcarrierorthe manufacturerof this device forinformation on hearing aid compatibility If you have questions ab...

Page 155: ...storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi W...

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