Vodavi Starplus Triad-S, Manual

Page: 71 / 512

Call Transfer 2-45
Chapter 2 - Features and Operation
Group Call Pickup
Description
A station user can pickup a call to any unattended station within the same pickup group.
Operation
To create a Pickup Button:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible button.
3. Dial #0.
To use Group Call Pickup:
1. Lift handset or press ON/OFF button.
2. Dial [#0] on the dial pad,
-or-
Press preprogrammed PICKUP button to connect to calling party.
SINGLE LINE TELEPHONE
To use Group Call Pickup:
1. Lift the handset.
2. Dial [#0]. You will be connected to the incoming intercom or outside line call.
Conditions
»
User must have access to the specific outside line or LOOP button to do a Group Call
Pickup.
Call Transfer
Description
An outside CO line call can be transferred from one keyset to another within the system. The
transfer can be screened (announced) or unscreened to an idle or busy station, ACD or UCD
Group, or Hunt Group. The line being transferred rings on the keyset and provides Exclusive
Hold flashing indication to the receiving party's keyset. Any number of attempts can be made
to locate someone by calling different keysets without losing the call.
The Direct Transfer Mode allows transferring of an outside CO line directly to the key station
handset, if enabled in programming (refer to
“Direct Transfer Mode” on page 2-106 ).
A system-wide database parameter can select music on hold or ringback tone to the CO caller
when CO calls are transferred in the system.