2-170
Music-On-Hold
Chapter 2 - Features and Operation
Programming Steps
1. Press the MUSIC CH # flexible button
(FLASH 09, Button #1 through #6)
. The following
message displays:
X= 3-8
XXX = Maximum CO Lines in your system
YYY = CO Line number specified for use for this channel
2. Enter a valid number (001-XXX) that corresponds to the CO line number desired.
3. Press HOLD to save the entry. A confirmation tone sounds.
Music-On-Hold - Enable/Disable
Description
When connected to the system, a music source provides music to all lines on Hold, parked
calls, transferred calls and calls waiting to be answered by Automatic Call Distribution (ACD)
or Uniform Call Distribution (UCD).
This feature is allowed or denied on a system-wide basis in programming.
Programming Steps
1. Press MUSIC-ON-HOLD flexible button
(FLASH 05, Button #12)
. Feature toggles on/off
each time button is pressed; and the display updates.
[0] = Disabled
[1] = Enabled
2. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Music-On-Hold is enabled.
Music-On-Hold (per CO Line)
Description
The Music-On-HOLD feature allows a user to select the Music-On-Hold channel for each CO
line. This feature lets the system assign CO line circuits as additional music inputs. This
increases the capacity of music channels beyond the two available on the first installed card
in the BKSU. Up to eight channels are available for use on the system. The CO line can be
assigned to NOT PLAY music for callers on hold.
M U S I C C H AN N E L X
001 -XX X
Y Y Y
M U S I C ON H O LD
0-1
E N A B LE D
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...