LCD
2-163
Chapter 2 - Features and Operation
Hunt Groups
ACD* or UCD Groups
Ringing CO Lines
Display Security
Station Forwarding Off-Net
Call to Station Forwarded Off-Net
(before and after a call is answered)
Calls in Queue
(supervisor)
Calls in Queue
(using dial code)
ACD* or UCD
Unavailable Mode (Agent Station)
ACD* or UCD
Station Call to Voice Mail Group Pilot
Number
* Features available with optional software
Table 2-13: Liquid Crystal Displays (LCD)
Function
CALLING Station Display
CALLED Station Display
C A LL T O S TA X X X
V I A H U N T
H H : M M a m
C A L L T O .. (n a m e). .
V I A H U N T
H H : M M a m
C A LL T O S TA X X X
V I A AC D
H H : M M a m
C A L L T O .. (n a m e). .
V I A AC D
H H : M M a m
L I N E R IN G IN G
L I N E X XX
H H : M M a m
D I S P LAY S E C U R I T Y
L I N E X XX
H H :MM:S S
F O R WA R DE D TO S PE E D X X X X
M M M DD Y Y
H H : M M a m
F O R WA R DE D OF F N E T
L I N E X XX
C A LL E D 1 0 2
2 3 3 1 2 3 4
L I N E X XX
H H :MM:S S
F O R WA R DE D TO S PE E D X X X X
M M M DD Y Y
H H : M M a m
5 5 X : C I Q: XX AG E N T ( S ): X X
O LD E S T C A LL
H H :MM:S S
A C D 5 5 X 0 2 C A LL S IN QU E U E
M M M DD Y Y
H H : M M a m
U N AVAI L AB L E ACD * XX X *
M M M DD Y Y
H H : M M a m
C A LL T O VO I C E M AI L
M M M DD Y Y
H H : M M a m
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...