2-238
Text Messaging (Silent Response)
Chapter 2 - Features and Operation
Operation
While receiving a Camp On, or OHVO call:
The called party may press a preprogrammed Text Message button with a specific message
[633+XX]. Example: [633] + [38] means a telephone calling the station receives the message
WHO IS IT ?
Additional messages (with their codes listed below) can also be sent as a text response:
SINGLE
LINE
TELEPHONE
Not applicable
Conditions
»
If the station receiving the text message response was doing a Camp On, it receives a
short burst of tone on the speaker, then the display shows the message that was
activated by the called station.
»
If the station receiving the text message response is on an OHVO call, no tone is received.
»
All canned and custom messages may be used to respond to a calling party.
»
Text response messages automatically clear when the calling station (station receiving
the messages) goes on-hook.
»
A station can receive only one message at a time.
»
Text messages may be chained (i.e., multiple messages sent to one caller).
»
Text message responses appear on the calling station and the receiving station (station
activating text responses) LCD displays.
»
If the calling station is a non-LCD telephone, the receiving station receives error tone
when responding via text messaging.
»
The receiving station may press a flexible button programmed as a Text Message button,
[633+#]. Press this flexible button and dial the 2-digit message number (31-51) to
respond to the calling station. DTMF digits are not heard by either party.
[31] = I Will Take Call
[42] = Is It Important?
[32] = Take Message
[43] = Is It Urgent?
[33] = Transfer To Secretary
[44] = Send Call To Voice Mail
[34] = Put Call On Hold
[45] = Park Call
[35] = Call Back
[46] = Out Of Office
[36] = One Moment Please
[47] = Put Call Through
[37] = I Will Call Back
[48] = I Am Busy
[38] =Who Is It ?
[49] = O.K.
[39] =Is It Long Distance?
[50] = No
[40] =Is It Personal?
[51] = Yes
[41] =Is It An Emergency ?
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...