3-20
ICLID Call Management Tables
Chapter 3 - Attendant Features and Operation
Operation
This table may be accessed from any user station display phone so the answered calls may be
reviewed and handled by the end user. Any Attendant station(s) can delete a table entry, one
entry at a time. Upon entering the review process, the functions available to a phone are:
Conditions
»
Telco must activate Caller ID service.
»
Auto Attendant calls are considered answered.
Unanswered Call Management Table
Description
An Unanswered Call Management Table with 100 entry capacity is maintained in the system.
The calling number/name information pertaining to any unanswered call is placed in this
table at the time the system determines the call was abandoned.
This table may be accessed from any display telephone to review unanswered calls. Only an
Attendant station(s) can delete an entry from this table.
Table 3-2: ICLID Answered Call Management
Function
Button
Go to beginning of table
Dial Code 659
Review next item in table entry
MUTE
Step to next table entry
HOLD
Delete table entry (Attendant only)
FLASH
Exit table review function
ON/OFF
Step to previous table entry
TRANSFER
Call Back
SPEED
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...