2-150
Intercom
Chapter 2 - Features and Operation
Intercom
Description
The Intercom Button feature provides station users the function of ringing a busy station via
the intercom without using the Camp On or Executive Override features. This also allows
stations to place intercom calls on hold. If calls are ringing on intercom buttons and a
Handsfree call is received, the Handsfree call is allowed and the calls ringing continue with
muted ringing. Multiple intercom path buttons can be assigned to a single station, however
up to five internal parties can be placed on hold per station. Music-On-Hold is provided to
intercom callers on hold.
This feature can be programmed on any key station or DSS Console with an available flexible
button. If there is an available intercom button, a station calling that station cannot OHVO,
Camp On, or Override that station. Depending on the key station programming, intercom
ringing is muted or reminder ringing.
If all intercom buttons are in use, then the station may utilize the Camp On or Executive
Override features. By default, no intercom buttons are assigned to any key stations.
Operation
To program a Flexible Button as an Intercom Button:
1. Press the SPEED button twice.
2. Press the desired flexible button to program.
3. Dial [645] on the dial pad. A confirmation tone sounds. If an error was made during entry,
error tone sounds.
When an intercom call rings a busy station (with intercom button):
1. The calling station receives ringback tone instead of busy tone. The called station hears
muted or reminder ring and their intercom button LED starts flashing at the incoming CO
line rate. This indicates an incoming intercom call.
2. The called station can place the current CO call on hold by pressing the HOLD button,
-or-
Place the current intercom call on hold by pressing the HOLD button. The intercom call is
placed on hold on the available intercom button.
3. The called station then presses the flashing intercom button to answer the incoming
intercom call. Once the call is answered, the following message displays on the called
station LCD:
Sta XXX can be a programmed station name.
SINGLE
LINE
TELEPHONE
Not applicable
C A L L F R O M S TA XX X
MM M D D Y Y
H H : M M a m
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...