Executive Override
2-121
Chapter 2 - Features and Operation
Do Not Disturb - DSS / BLF Flash Rate
Description
The Do Not Disturb DSS/BLF flash rate is the rate at which a DSS button of a station flashes
when you are in a Do Not Disturb mode. This flash rate can be programmed to 29 different
options identified in the flash rate table. This enables the programmer to customize the key
system configuration to desired flash rates.
Programming Steps
1. Press the DND – DSS/BLF flexible button
(FLASH 07, Button #6)
. The following message
displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available
options. (Refer to
Table 2-11 on page 2-130
.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Do Not Disturb DSS/BLF flash rate is set for a Red 60 ipm Double Wink (04).
Executive Override
Description
The Executive Override feature lets certain stations be designated as Executive stations with
the ability to override and barge-in on other key sets engaged in a CO line or intercom
conversation. If Supervisor Monitor with barge-in function is allowed, this feature MUST be
disabled. An optional warning tone is programmed on a system-wide basis to enable or
disable the tone. This tone is presented to all parties prior to actual cut through of the third
party.
Supervisor Barge-In can be programmed in [FLASH 50, Page A, Button #12].
Executive Override - Enable/Disable
Description
This system programmable option enables or disables a warning tone when the station
marked as an executive is cut-thru to the conversation. This is useful for ACD agent
supervisors or training personnel who require a service observing option.
D N D D S S / B L F
00- 28
R E D 6 0 IP M D B L W I N K
The Executive Override Blocking feature (FLASH 50, Page A, Button #13) allows or
disallows an Executive to override an extension. This prevents an extension with
override capability from overriding designated stations.
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...