Attendant CO Line External (Off-Net) Forward
3-5
Chapter 3 - Attendant Features and Operation
911 Alert
Description
Any station user or attendant who programs a flexible button for 911 ALERT (feature code
608) will be alerted of internal stations placing 911 calls. The system can store the sixteen
most recent 911 calls. Calling information includes the time/date of the call, as well as the
station number from which the call was placed.
The initial 911 Alert indications include:
Audible ringing tone
Green flashing 911 ALERT flexible button LED
Automatic LCD display of 911 call information
XX = Index number (01-16)
Operation
Station users and attendants can press the 911 ALERT flexible button as necessary to view
additional 911 calls’ information in the stored list. After a station user or attendant views the
information for all 911 calls in the system list:
All users’ LEDs change to a solid red indication.
The audible ringing tone at all stations ceases.
The LCDs at all stations revert to a normal display.
The list remains available for review by pressing the 911 ALERT flexible button as necessary,
until after the messages are deleted.
To delete logged 911 Alert messages:
An attendant uses the following steps to delete the messages on a system-wide basis.
1. Press the 911 ALERT flexible button to display the 911 call information for deletion.
2. Press FLASH to delete that message.
Attendant CO Line External (Off-Net) Forward
Description
The Attendant CO Line External (Off-Net) Forward feature lets the first Attendant station
forward incoming CO calls to an off-net location. The Attendant must have a direct
appearance of the CO line to be forwarded. Forwarding can be established on a per CO line
group basis or on an all CO line groups basis. In a speed dial bin, store the number of the
off-net location where calls are to forward. Follow instructions provided for storing station or
system speed dial numbers.
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Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...