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Notes on Usage

SCV46

・ In this manual, "Galaxy A20" is usually 

referred to as the "product".

・ In this manual, "microSD™ memory card 

(commercial item)", "microSDHC™ 

memory card (commercial item)" or 

"microSDXC™ memory card 

(commercial item)" is called "microSD 

memory card" for short.

・ All of the indicated amounts exclude 

tax unless otherwise specified.

・ Company names and product names 

referred to in this manual are trade-

marks or registered trademarks of 

respective companies. The TM and ® 

marks may be omitted in this manual.

Cell phone and PHS operators collect and recycle unused 
telephones, batteries and battery chargers at stores bearing 
the       logo regardless of brand and manufacturer to 
protect the environment and reuse valuable resources.

November 2019, 1st Edition

Sold by: 

KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.

For general information 

(toll free)

Business hours 9:00−20:00 (7 days a week)

For theft, loss, damage 

(toll free)

Repair and Delivery Support Center

For theft, loss, damage 

(toll free)

From non-au mobile phones / 

general subscriber phones:

From au cell phones:

without area code

For inquiries, call:

Customer Center

In case above numbers are not available, 
call toll-free:

From non-au mobile phones / 

general subscriber phones:

From au cell phones:

without area code

In case above numbers are not available, 
call toll-free:

From au cell phones / non-au mobile phones / 

general subscriber phones

:

Business hours 9:00−20:00 (7 days a week)

Business hours 24 hours (7 days a week)

Summary of Contents for Galaxy A20

Page 1: ...memory card commercial item or microSDXC memory card commercial item is called microSD memory card for short All of the indicated amounts exclude tax unless otherwise speci ed Company names and produc...

Page 2: ...ireless LAN Wi Fi Functions 37 Available Security Codes PIN Code 41 Notes on Data Communication Charge 43 Notes on Applications 43 Take your Manners with you as well 44 Appendix 46 Updating Software 4...

Page 3: ...r and Delivery Support Convenient function Try Trouble diagnosis Alternatively you can also check it on the au website https www au com trouble check Japanese Please also refer to the Troubleshooting...

Page 4: ...akes lightning storms floods or other natural disasters as well as fires actions by third parties other accidents intentional or mistaken misoperation by the customer or use under other unusual condit...

Page 5: ...ecommended to store copies of individual data such as photos and videos you took and music on your PC by sending each file as mail attachment etc Note however that you may not be able to make copies o...

Page 6: ...r serious injury 1 may directly result from improper use Warning This sign denotes that death or serious injury 1 may result from improper use Caution This sign denotes that minor injury 2 or property...

Page 7: ...wet hands is not allowed Do Indicates an action that must be obeyed at all times Unplug Indicates that the power plug must be disconnected from the outlet Precautions common to the product main unit...

Page 8: ...sweat seawater pet urine etc Also do not charge the product in a place exposed to water such as bathroom May cause fire burns injuries electric shocks etc For waterproofness refer to the following uP...

Page 9: ...o the following uP 31 Precautions for Waterproofness Dustproofness No liquids Do not put liquids drinking water sweat seawater pet urine etc into the charging jack the headset connection terminal or t...

Page 10: ...ipment to fail or malfunction Examples of electronic equipment to avoid Hearing aids implanted pacemakers or defibrillators other electronic medical and other automatic control equipment etc Users wea...

Page 11: ...the power plug from the outlet or accessory socket Turn the product OFF If the above operations are not performed this may cause fire burns injuries or electric shocks etc Caution Don t Do not use da...

Page 12: ...usly being used for prolonged periods and while it is charging In addition be careful to not unintentionally touch it continuously if you putting it in a pocket of clothes or fall asleep etc If you us...

Page 13: ...ceive medical care from a doctor immediately The substance inside the product may cause loss of sight or poor health etc Warning Don t Do not lighten the flash light near eyes Especially when you capt...

Page 14: ...rd electronic equipment If you commit any prohibited acts such as using the phone in an airplane you will be punished in accordance with the law Do When using the product in a medical facility follow...

Page 15: ...broken be careful of broken glass or exposed internal parts of the product Touching broken or exposed part may cause burns injuries electric shocks etc Do Should the internal battery leak or emit a s...

Page 16: ...es Don t If the internal battery leaks out do not make the substance contact with your skin of face or hands clothes etc May cause eyes or skin problems etc If the substance gets into your eyes or mou...

Page 17: ...ing the display in the dark or watching too close may cause diminished eyesight etc Charging equipment Warning Don t Do not use the specified charging equipment sold separately cable if it gets damage...

Page 18: ...he product connected to the specified charging equipment sold separately May cause fire burns injuries or electric shocks etc No wet hands Do not touch the code of the specified charging equipment sol...

Page 19: ...the power plug from the outlet or accessory socket do not put excessive force such as pulling the cord of the adapter with excessive force Instead hold the specified charging equipment sold separatel...

Page 20: ...urine etc get into the specified charging equipment Adhesion of such fragments may cause fire burns or electric shocks etc Unplug Always remove the power plug from the outlet or accessory socket when...

Page 21: ...th the device manufacturer to determine how the device is affected by electrical signals The product s signals may affect the operation of the electronic medical equipment Do When you can not move fre...

Page 22: ...on your physical constitution and condition For parts materials uP 21 Material List Do Store the SIM card removal tool sample in a place where babies and infants cannot reach If it is accidentally sw...

Page 23: ...card microSD memory card tray packing Silicone Rear panel PC Multi PVD Coating Power key Volume key PC Sn PVD Coating Receiver PC sheet Rear camera surrounding area Aluminum Anodizing Rear camera len...

Page 24: ...Part Material Surface treatment Speaker PC GF10 Sn PVD Coating SIM card removal tool sample Part Material Surface treatment Unit STS304 Barrel polishing Clear case sample Part Material Surface treatm...

Page 25: ...ure waterproof property equivalent to IPX5 and IPX8 of the product make sure to attach the au IC card microSD memory card tray securely when using the product au does not guarantee actual operations u...

Page 26: ...ay become warm while charging etc depending on the situations but this is not abnormal Do not place near corrosive chemicals or in places where corrosive gas is generated Doing so may cause a fault Do...

Page 27: ...Do not expose the camera lens to direct sunlight for a long time Doing so might cause fault Do not use store or leave the product in places subject to direct sunlight e g in automobiles places that ge...

Page 28: ...reign object placed on the display Operation with a protective sheet or sticker on the display Operation with water drops or dew condensation attached on the display Operation with wet or sweaty finge...

Page 29: ...e humidity might cause corrosion or a fault While writing reading data to from a microSD memory card do not subject the product to vibration or impact or turn off the power Doing so might cause loss o...

Page 30: ...ll the amount of time it can be used decreases This also decreases the lifespan of the battery Use the product at room temperature whenever possible After charging the battery it gradually discharges...

Page 31: ...serting your au IC card into some other IC card reader writer etc Do not put stickers etc on the au IC card Do not insert an au IC card to which a conversion adapter is attached Doing so may cause a f...

Page 32: ...for private use In addition do not use or modify portraits or names of other individuals without their consent as it might infringe on rights of portrait Note that shooting and recording may be restr...

Page 33: ...to depth of 1 5 m in static tap water at room temperature left there for 30 minutes and then taken out 3 IP6X equivalent means that dust does not enter the interior of a phone after it is placed in a...

Page 34: ...e to or immerse the product for a prolonged period Do not wash the product using a washing machine or ultrasound cleaner Do not immerse the product in a bathtub The product is not heat resistant Abrup...

Page 35: ...with your hands holding the au IC card microSD memory card tray so that it does not open Do not use a brush or sponge If the product gets wet After the product gets wet drain water and wipe the produ...

Page 36: ...not poke the receiver mouthpiece microphones upper lower speaker etc with a sharp object Doing so may damage deform the product and may allow water to enter the interior of the product Charging Access...

Page 37: ...r make it harder to hear the sound Follow the steps below to drain water a Hold the product firmly and wipe off moisture on the product surface and back side with dry clean cloth etc b Shake the produ...

Page 38: ...ipe off water drained from the product with dry clean cloth etc and dry naturally Water if any remaining in the product may ooze up after wiping off Do not wipe off water remaining in gaps directly wi...

Page 39: ...m other devices Do not use the product in places where electromagnetic waves are generated or near electric products AV and OA equipment or other magnetized devices Subjecting the product to magnetic...

Page 40: ...the device stop the emission of radio waves 3 If you are unclear on any points or are troubled by anything contact an au shop or Customer Center The connections between the product and all other Blue...

Page 41: ...Fi functions of the product use frequencies in the 2 4 GHz band XX8 Bluetooth function 2 4FH1 XX8 The product uses the 2 4 GHz band For FH1 FH SS is used as the modulation scheme The interference dis...

Page 42: ...GHz band wireless LAN outdoors is prohibited by Law except when communicating with access point of 5 2 GHz high output data communication system or relay station The channels used on the product are a...

Page 43: ...Security code Example of usage To do remote operation of Voice mail and Call forwarding services from a land line phone To use Customer Center and to do various inquiries applications and modification...

Page 44: ...urchase You can change PIN 1 code to any four to eight digit number and set the PIN 1 code entry to be required as necessary If you require a PIN 1 code to be entered make sure to change the number to...

Page 45: ...ne And might cause virus infection damage various data and send out your location information usage history or personal information stored in your cell phone via the Internet The Company assumes no re...

Page 46: ...iving a car or motorbike is prohibited by law Use of a cell phone while riding a bicycle may be punishable by some regulations Traffic accidents may be caused due to ambient sounds being hard to hear...

Page 47: ...sturb others while you are in shinkansen a hotel lobby etc Be careful not to be loud while talking If you are in a place with people around you such as a train be aware of noise emanating from your he...

Page 48: ...minal can be used in optimum condition You are recommended to back up your data before updating software Be sure to fully charge the internal battery before use Updating software may fail if the batte...

Page 49: ...y that you first buy the product Before handing in the product for repair make a backup of the contents of memory since they may disappear during repair Note that the Company shall not be liable for a...

Page 50: ...warranty period and during normal use that follows the precautions listed in the instruction manual au will repair the device for free 3 Repairs will not be free of charge in the following cases even...

Page 51: ...ices refer to au homepage https www au com mobile service kosho funshitsu Japanese You can apply for membership only at the time of purchasing your au device Once you cancel the membership you cannot...

Page 52: ...1 Common AC Adapter 05 0501PWA 1 2 Micro B Type C Conversion Adapter 0601PHA 1 au Carrying Case G Black 0106FCA 1 1 Sold separately 2 To use this accessory a Micro B Type C Conversion Adapter sold se...

Page 53: ...ours Overseas GSM Approx 440 hours Continuous call time 1 In Japan Approx 1260 min Overseas GSM Approx 820 min Continuous Wi Fi tethering time Approx 780 min Maximum number of Wi Fi tethering connecti...

Page 54: ...e HSP Headset Profile HFP Hands Free Profile A2DP Advanced Audio Distribution Profile AVRCP Audio Video Remote Control Profile SPP Serial Port Profile apt x SCMS T PBAP Phone Book Access Profile HID H...

Page 55: ...s 2 2 4 GHz and 5 GHz are supported for IEEE802 11n 3 Changes according to objects obstructing devices and signal reception 4 Specifications provided in Bluetooth standards for making communication be...

Page 56: ...age and health condition The Japanese technical regulations and international guidelines define the limits using a unit of measurement known as the Specific Absorption Rate SAR which represents the av...

Page 57: ...sure then you can limit your talk time or use a handsfree kit to keep the mobile phone away from your head and body If you would like to know more detailed information please refer to the WHO website...

Page 58: ...dministration Regulations The product and its accessories may be subject to the Japan Export Administration Regulations Foreign Exchange and Foreign Trade Law and its related laws In addition U S Expo...

Page 59: ...a is a contactless IC card technology developed by Sony Corporation FeliCa is a registered trademark of Sony Corporation is a registered trademark of FeliCa Networks Inc Twitter and Twitter logo are t...

Page 60: ...isual Patent Portfolio License customers have licensed permission for the following use of the product to engage in non profit personal use Other uses are not permitted Recording MPEG 4 Visual standar...

Page 61: ...1 standard henceforth referred to as VC 1 video and or ii decode VC 1 video that was encoded by a consumer engaged in a personal and noncommercial activity and or was obtained from a video provider l...

Page 62: ...oll free Business hours 9 00 20 00 7 days a week For theft loss damage toll free Repair and Delivery Support Center For theft loss damage toll free From non au mobile phones general subscriber phones...

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