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Basic Manual

SCV46

Cell phone and PHS operators collect and recycle unused 
telephones, batteries and battery chargers at stores bearing 
the       logo regardless of brand and manufacturer to 
protect the environment and reuse valuable resources.

November 2019, 1st Edition

Sold by: 

KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.

For general information 

(toll free)

Business hours 9:00−20:00 (7 days a week)

For theft, loss, damage 

(toll free)

Repair and Delivery Support Center

For theft, loss, damage 

(toll free)

From non-au mobile phones / 

general subscriber phones:

From au cell phones:

without area code

For inquiries, call:

Customer Center

In case above numbers are not available, 
call toll-free:

From non-au mobile phones / 

general subscriber phones:

From au cell phones:

without area code

In case above numbers are not available, 
call toll-free:

From au cell phones / non-au mobile phones / 

general subscriber phones

:

Business hours 9:00−20:00 (7 days a week)

Business hours 24 hours (7 days a week)

"オンラインマニュアル (Online Manual)" 

(Japanese)

For detailed descriptions on various 

functions, use the "オンラインマニュアル 

(Online Manual)" (Japanese) on your 

product with the following operations.
On the home screen, flick up or flick down → 

[Galaxy] → [取扱説明書 (Online Manual)]
In addition, you can also refer to 

"オンラインマニュアル (Online 

Manual)" (Japanese) available 

on the au homepage.

https://www.au.com/online-manual/scv46/ (Japanese)

 

Instruction Manuals in video

You can check basic items such as touch panel 

operations and how to receive calls with videos 

(Japanese).

On the home screen, flick up or flick down 

→ [auツール/サポート (au tool/support)] → 

[SATCH] → [QR/ barcode function] → 

read the QR code on the right

 

This Manual

This manual is described with the content of 

Android 9. 

Summary of Contents for Galaxy A20

Page 1: ...on you can also refer to Online Manual Japanese available on the au homepage https www au com online manual scv46 Japanese Instruction Manuals in video You can check basic items such as touch panel op...

Page 2: ...panese For detailed descriptions on various functions use the Online Manual Japanese on your product with the following operations On the home screen flick up or flick down Galaxy Online Manual In add...

Page 3: ...plified as shown below Power key Volume key Button Explanation History button Display the recently used applications and the suggested apps etc The recently used apps also can be displayed on the hist...

Page 4: ...screen tap 1 then enter a phone number of the other party and tap On the Applications screen Settings General management On the home screen flick up or flick down 2 then tap Settings on the Applicatio...

Page 5: ...al screenshots for body color Red are provided as examples Descriptions in this manual are based on the operations of portrait screen Menu items icons buttons on the screen may be different from the o...

Page 6: ...items such as how to operate the touch panel and how to receive calls with videos Japanese a b On the home screen flick up or flick down On the Applications screen au au tool support c d SATCH Comple...

Page 7: ...6 g h Allow Read the above QR code i j Tap URL of the scanned data Tap URL of the scanned data k Check the instruction manual with videos...

Page 8: ...g Removing an au IC Card 15 Attaching Removing a MicroSD Memory Card 18 Charging 21 Turning the Power on off 23 Locking the Screen Canceling the Screen Lock 25 Initial Settings 26 au Initial Setting 3...

Page 9: ...e au Nano IC Card 04 and microSD memory card Clear case sample Instruction Manual Japanese Notes on Usage Japanese The following items are not included in the package microSD memory card AC adapter US...

Page 10: ...9 Getting Ready Names of Parts and their Functions Bottom side s t r Right side Left side Top side k l Front side Back side p q o n m c b a j h i f e g d...

Page 11: ...rt 2 f Rear camera g Flash Light h Wi Fi Bluetooth antenna part 2 i mark j LTE Built in antenna part 2 k Mouthpiece Microphone upper 3 l Headset connection terminal m Tray eject hole The hole for inse...

Page 12: ...ece microphones upper lower with your fingers etc while relevant functions are being used In addition do not insert the SIM card removal tool sample into the product since this might cause damage The...

Page 13: ...t damaged And be aware not to press the Power key and volume key Attaching the Clear case sample aHook a of the Clear case sample with the product and attach the Clear case sample in the orientation i...

Page 14: ...ction Do not use force to attach or remove An error message will be displayed when the au IC card is not properly inserted or if something is wrong with the au IC card Do not lose the au IC card after...

Page 15: ...ving sending and initial settings of au mail Setting up PIN code Checking the phone number and mail address of the product Besides the above some functions requiring your phone number might not be ava...

Page 16: ...detach the Clear case sample Attaching the au IC card aInsert the tip of the SIM card removal tool sample into the au IC card microSD memory card tray eject hole in a straight line The au IC card micr...

Page 17: ...n the au IC card microSD memory card tray If the au IC card is not fitted correctly the card may get jammed in the product when you insert the tray Notch IC metallic part dInsert the au IC card microS...

Page 18: ...the tool in a straight line might result in damage or a fault bPull out the au IC card microSD memory card tray in a straight line If you turn the au IC card microSD memory card tray upside down the...

Page 19: ...ory card Attaching a microSD memory card aInsert the tip of the SIM card removal tool sample into the au IC card microSD memory card tray eject hole in a straight line The au IC card microSD memory ca...

Page 20: ...ert the tray dInsert the au IC card microSD memory card tray in a straight line all the way into the au IC card microSD memory card slot If you turn the au IC card microSD memory card tray upside down...

Page 21: ...in a straight line If you turn the au IC card microSD memory card tray upside down the au IC card or the microSD memory card may be falled cRemove the microSD memory card from the au IC card microSD...

Page 22: ...unctions charging time may increase If charging does not start for a while even if you insert the USB Type C plug into the USB Type C connection terminal make sure whether the connection is correct If...

Page 23: ...Adapter 02 sold separately into the AC 100 V outlet bWith the engraved side up insert the USB Type C plug of the TypeC Common AC Adapter 02 sold separately straight into the external connection termi...

Page 24: ...er au logo disappears continue to press lower side of the volume key When Safe mode starts Safe mode appears on the lower left corner of the screen To terminate Safe mode restart the product Back up a...

Page 25: ...r key over 2 seconds The terminal option screen is displayed b Power off Power off Force restarting aPress and hold Power key and lower side of volume key simultaneously for over 7 seconds Note that a...

Page 26: ...tomatically turns off and is locked in approximately 5 seconds When you carry in your bag to put the product prevent erroneous please set the screen lock always Also please do not press Power key of t...

Page 27: ...rs automatically Follow the guidance to make the settings Depending on the settings setting contents and displays may differ STEP START a Japanese English OK STEP 1 Checking the info a Tap the Details...

Page 28: ...select Skip this for now Next To recover the data follow the on screen instructions STEP 3 Wireless LAN Wi Fi function setting a b Tap Wi Fi network to connect Tap Skip to set later Enter a password...

Page 29: ...unt 1 For myself For my child 2 Enter your First name and Last name Next c d Enter your birthday and select gender Next Select Create your own Gmail address 3 enter an address Next e f Enter your pass...

Page 30: ...ss of Gmail or phone number and tap Next And then follow the on screen instructions 2 In this manual select For myself To create account for child follow the on screen instructions 3 You can also sele...

Page 31: ...Set whether to protect the product When protecting the product select Face recognition Pattern PIN or Password When not protecting the product Not now Skip anyway STEP 6 Functions Service setting a b...

Page 32: ...t additional apps OK e f Set Galaxy account as required 3 Finish 4 1 Tap No thanks to disable the functions 2 Tap to to disable the functions 3 If you do not set the Galaxy account Skip Skip 4 After I...

Page 33: ...set an au ID you can use various au services including au Kantan Kessai Easy Payment which offers you a simple way to purchase applications from au Smart Pass and Google Play After Initial settings y...

Page 34: ...33 Getting Ready e f Next OK g h Allow 4 Check the apps to install 5 Next i j Check the content to set Next Finish 6...

Page 35: ...e four digit security code you wrote on the application form 4 A confirmation screen is displayed for application permission several times Continue by following the on screen instructions 5 If Select...

Page 36: ...signal conditions in Japan If you do this in a place with poor signal strength or while you are moving the settings may not be correct Initial settings can not perform with Wi Fi communication Dependi...

Page 37: ...g the au mail address Close If you only change the model the au mail address you have used appears Checking how to use au mail application a b On the home screen c Operation guide Tap the item which y...

Page 38: ...omatically decided by initial setup aOn the home screen Change Address Setting Filter If the confirmation screen is displayed follow the on screen instructions b To change mail address enter the secur...

Page 39: ...revious au phone to au server in advance You need to set up an au ID to use the au server If your previous au phone does not have the au Settings Menu use the au Cloud app If you restore data using a...

Page 40: ...erform data transfer according to the screen guidance If you want to store your pictures address book contacts etc automatically to the au server using Data Storage App application you can set up by f...

Page 41: ...h and hold Keep touching an item etc with your finger Slide If the displayed item does not fit within the screen touch the screen lightly and trace to the desired direction with your finger Flick Swip...

Page 42: ...llow the onscreen instructions If you do not select Allow you may be unable to activate the app function or the function may be restricted To change the permission setting on the Applications screen S...

Page 43: ...he home screen with large icons so that even beginners of smartphones can use it easily aOn the Applications screen Settings Display Easy mode bTap to from Easy mode The home screen is switched To ret...

Page 44: ...ation 119 and Regional Coast Guard Headquarters 118 are collectively referred to as the emergency call receiving agency Use au s VoLTE LTE network to connect to Japanese emergency services You cannot...

Page 45: ...ermines that human lives and health are in danger they will be able to acquire the caller s location information during the call or within a certain period of time after the call If you make an emerge...

Page 46: ...en the Incoming call pop up screen appears tap Decline Setting Wireless LAN Wi Fi Function aOn the Applications screen Settings Connections Wi Fi bTap to cSelect the Wi Fi network Connect When connect...

Page 47: ...regularly in order to use it comfortably a b On the Applications screen au au tool support Repair and Delivery Support If the confirmation screen is displayed confirm the contents and follow the on sc...

Page 48: ...oll free Business hours 9 00 20 00 7 days a week For theft loss damage toll free Repair and Delivery Support Center For theft loss damage toll free From non au mobile phones general subscriber phones...

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