A-14
ICLID Call Management Tables
Chapter - ICLID / Caller ID
ICLID Call Management Tables
Description
Two ICLID Call Management Tables are maintained in the system. These tables consist of an
Answered Call Management Table and an Unanswered Call Management Table. Each have a
100-entry capacity.
Answered Call Management Table
Description
The Answered ICLID Table feature adds a table that captures the ICLID calls that were
answered. The table can store up to 100 entries of the most recently answered ICLID calls. A
station may dial a unique access code to view the entries, scroll through the entries, and dial
a desired entry back. The table displays the number as well as the station that answered the
call.
Operation
This table may be accessed from any user station display phone so the answered calls may be
reviewed and handled by the end user. Any Attendant station(s) can delete a table entry, one
entry at a time. To enter the review process, dial [659]. The functions available to a user are:
Conditions
»
Telco must activate Caller ID service.
»
Auto Attendant calls are considered answered.
Table A-2: Caller ID Display (Answered Calls)
Function
Button
Go to beginning of table
Dial Code 659
Review next item in table entry
MUTE
Step to next table entry
HOLD
Delete table entry (Attendant only)
FLASH
Exit table review function
ON/OFF
Step to previous table entry
TRANSFER
Call Back
SPEED
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...