Vodavi Starplus Triad-S, Manual

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Call Transfer 2-47
Chapter 2 - Features and Operation
Ringback on Transfer
Description
The Ringback on Transfer feature provides on a system-wide basis music on hold or ringback
tone to the CO caller when CO calls are transferred. Callers currently hear music.
Programming Steps
1. Press the RINGBACK ON TRANSFER flexible button (FLASH 06, Button #11) . The
following message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.
[0] = Disabled (Music)
[1] = Enabled (Ringback Tone)
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Ringback on Transfer is disabled.
Unanswered CO Call Transfer
Description
The Unanswered CO Call Transfer feature provides station users the ability to transfer an
incoming CO call that is currently ringing at their station without answering it. Only Incoming
and Transferred calls can be forced. Calls may be forwarded to any available station, ACD/
UCD group, or VM Group.
A destination station must have a direct appearance for that CO Line or Loop button and not
in DND, or an error tone is presented to the originator and the call continues to ring their
station. If the station is busy, the current call must be placed on hold, the ringing transfer
initiated, and then the station can return to their original call. This feature is unavailable to
Single Line Telephone users.
Operation
When an incoming call rings an idle station:
1. Press the preprogrammed UNANSWERED CO CALL TRANSFER flexible button,
-or-
Dial the Unanswered CO Call Transfer code [639] on the dial pad.
2. Press a DSS, Group button, or dial the station number or group number. Call is
automatically transferred to that destination.
When an incoming or transferred call rings a busy station:
1. Place the current call on hold.
2. Press the preprogrammed UNANSWERED CO CALL TRANSFER flexible button,
-or-
Dial the Incoming CO call transfer code [639] on the dial pad.
R I N G B AC K ON X F E R 0-1
D IS AB L E D