Call Forward
2-25
Chapter 2 - Features and Operation
»
Calls cannot be forwarded to a station in the DND mode.
»
CO Line queues, a Message Waiting request, and pre-selected messages are canceled
when a station is placed in the Forward mode.
»
A Forwarded Call signals to the forwarded station in the Tone mode, regardless of the
Intercom Signaling Switch mode selection.
»
A station in the Forward mode can make outgoing calls.
»
A station denied the use of Call Forwarding receives an error tone when pressing the
CALL FORWARD button.
»
If a CO Line rings into a station with manual Call Forward, the line sequences to the last
station of the chain. If the last station is in DND mode or does not have a Direct
appearance for the CO Line or a Loop button, the call reverts back to the first station.
»
If a CO Line rings into a station with both Station and Preset Call Forwarding, Station Call
Forwarding takes precedence. Once the Station Forward determines the station to be
rung as per above, preset Call Forward may then apply at the new station.
»
An unlimited number of stations can be set up in a Station Call Forward chain. However, a
station cannot forward to a station that is already a member of their chain.
»
If the last number of the Station Call Forward chain is in DND mode, the internal caller
gets a DND response.
»
If a private line rings into a station with Manual Call Forward the CO Line forwards,
providing the forwarded station has a direct CO Line appearance or an available Loop
button.
Call Forward - All Calls
Description
The Call Forward All Calls feature allows a station the ability to have all their calls (internal or
external) forwarded immediately to a designated station, an ACD or UCD group pilot
number, Voice Mail group number, Hunt group number, or speed dial bin number for off-net
forwarding.
Operation
To activate All Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the All Calls code [6].
4. Press DSS button of desired station,
-or-
Dial the desired destination number where to forward calls, including a station number,
ACD or UCD group number, Voice Mail, Hunt Group pilot numbers, and speed dial bins for
off-net forwarding.
5. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...