2-30
Call Forward
Chapter 2 - Features and Operation
Conditions
»
Conditions are the same as described in the Conditions section of
“Call Forwarding” on
page 2-23
plus those noted in the following bullets.
»
A Camp-On signal is allowed at the forwarded station if that station is busy.
»
Idle keyset in handsfree mode does not follow no answer forwarding for internal calls.
Call Forward - External (Off-Net)
Description
Stations are allowed to forward intercom and transferred CO line calls to an off-net location.
The Call Forward Off-Net feature allows a station to reroute calls that would normally be lost.
Calls can be forwarded to home or another off-net site. Initially ringing CO calls cannot be
forwarded with this feature.
Operation
To activate Off-Net Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial [640] on the dial pad.
3. Dial [
✳
] on the dial pad. Dial the speed bin number (9000-9019 or 9020-9999) that
contains the number where calls are to be forwarded. A confirmation tone sounds and
the FWD button LED is Red Steady On.
4. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
To remove Off-Net Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial either [640] or [662]. A confirmation tone sounds and the
FWD LED extinguishes.
3. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
SINGLE
LINE
TELEPHONE
The SLT operation uses the same procedures as used in Digital Telephone operation
described above, except there is no FWD button. The user must use the feature codes as
described in the keyset section above.
Conditions
»
Forwarding is unconditional and occurs immediately when a station calls an Off-Net
forwarded station.
»
The call to a station is not answered until the outgoing CO Line is seized and the digits are
out-pulsed. The calling Station receives ICM ringback until answered. Upon answer the
Station receives whatever CO progress tones apply (Ringback, Busy, Error,
Announcement, etc.).
»
If a station is denied Station Call Forwarding, Off-Net forwarding is not allowed.
»
Toll Restriction is based on the forwarding station’s COS and the outgoing CO Line COS.
»
The calling station must have an appearance (Direct, Loop) for the outgoing (Off-Net)
line. The call is not forwarded if a Direct Appearance or LOOP key is unavailable.
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...