Vodavi Starplus Triad-S, Manual

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Uniform Call Distribution 4-43
Chapter 4 - Call Distribution - ACD/UCD
Ring Timer
Description
The UCD Ring Timer determines how long a call rings into a busy UCD group before being
presented to the first recorded announcement. The UCD Ring Timer setting is variable from
000–300 seconds.
Programming Steps
1. Press the RING TIMER flexible button (FLASH 61, Button #1) . The following message
displays:
2. Enter a valid number on the dial pad which corresponds to 000-300 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … UCD Ring Timer is set for 60 seconds.
Secondary Recorded Announcement
Description
A Secondary Recorded Announcement (RAN) may be assigned to the group. This
announcement can be used for follow-up information after the Primary message. This
announcement plays after the Message Interval Timer setting expires.
Programming Steps
1. Press
FLASH
and dial
[60]
.
2. Enter the UCD Group number (550-557) on the dial pad.
3. Press HOLD.
4. Press the SECONDARY RAN flexible button
(FLASH 60, Button #11) .
5. Enter a valid number (1-8) for the desired RAN Announcement Table or a (#) to remove
the entry.
6. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
A RAN Table must be specified in UCD programming. If a RAN Table is NOT specified,
incoming CO callers are not answered but continue to receive ringback.
R I N G 000 -3 00
0 6 0
A X X XX S E C ON DA RY R AN 1-8
#