Vodavi Starplus Triad-S, Manual

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Automatic Call Distribution 4-33
Chapter 4 - Call Distribution - ACD/UCD
Programming Steps
1. Press the ACD GROUP flexible button ( FLASH 80, Button #11 ). The following message
displays:
2. Press the HOLD button. A confirmation tone sounds.
Print ACD Group Parameters
Description
The Print ACD Group command dumps the entire database as a permanent record which can
serve as a hardcopy of the database. The system baud rate must match that of the printer or
receiving device.
Programming Steps
1. Press the ACD GROUP flexible button
(FLASH 85, Button #12)
. The following message
displays:
2. To print data for the ACD Hunt Group Parameters, press the HOLD button. The following
message displays:
When the system finishes sending the requested information to the printer, a
confirmation tone sounds.
FLASH 61 ACD TIMERS
1 ACD* Ring Timer 60 sec
2 ACD* Message Interval Timer 60 sec
5 ACD* No-Answer Recall Timer 000=Disabled
6 ACD* No-Answer Retry Timer 300 sec
7 ACD* Guaranteed Message Timer 5 sec
FLASH 62 1-8 ACD* RAN Announcement Tables None
FLASH 63 1 Event Trace Disable/Enable No (Disabled)
2 Trace Port Assignment Port #1
-- Baud Rate Display 9600
* Features available with optional software
I N I T I A LI ZE AC D G R O UP
P R E S S H OL D
P R I N T AC D G R O U P
P R E S S H O LD
P R I N T I N G AC D G R O U P
Table 4-3: ACD Group Defaults
Program
Code
Flexible
Button
Features
Default Value
(after initialization)