Caller ID Name/Number
A-5
Chapter - ICLID / Caller ID
Conditions
»
When enabled, this display overrides transfer call LCD messages, ACD Ring messages, Call
Pickup messages, and Answer messages. If the user wishes to view the Line Number/Call
Timer and the standard call information, they can press the flexible button to toggle
between the name/number and normal mode.
»
A flexible button must be programmed for this feature to operate.
Calling Number / Name Display
Description
The Calling Number/Name Display feature is intended as the basic offering of the ICLID
service when associated with the
Triad-S
. Whenever an incoming call is received at the
system, the number received along with the ringing signal is stored in the line control tables
and used at various points in the processing of the call.
The primary function is that the calling number is displayed (if available) at any point at which
the LINE RINGING is displayed in the system.
With the availability of the Calling Name feature, if the calling name is provided, the system
delivers that to the display instead of the calling number.
The specification for this feature is that the system displays its LINE RINGING message as
normally implemented and alter that display to the calling number/name if the information is
made present on the line.
This allows the normal operation of the system when ICLID information is not presented or
the device which intercepts it and provides the information to the KSU is missing or failed.
-or-
If the Calling Name is available, the display is shown as above where X... represents the
internal table storage of the calling name. Note that although the Central Office delivery
of the calling name is 15-characters, the internal table used to store the name for
translation of a received number is 24-characters in width.
If two lines are ringing in at the same time, the display shows the oldest line
information. After one of the lines is answered, the display shows the information on
the unanswered line.
0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 11 2 2 2 2 2
1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 78 9 0 1 2 3 4
b b b b b N N N N N N N N N N N N N N b b b b b
X X X XX X X X X XX X X X X XX X X X X XX X X X X
Summary of Contents for Starplus Triad-S
Page 1: ...STARPLUSTM Triad S Feature Package 4 System Programming Operation...
Page 14: ...xii Contents...
Page 16: ...xiv Figures...
Page 26: ...N O T E S...
Page 192: ...2 166 Least Cost Routing Chapter 2 Features and Operation INTENTIONALLY BLANK...
Page 304: ...N O T E S...
Page 326: ...N O T E S...
Page 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
Page 374: ...N O T E S...
Page 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
Page 390: ...N O T E S...
Page 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
Page 418: ...N O T E S...
Page 486: ...C 70 Programming Tables Chapter Customer Database Programming...
Page 488: ...N O T E S...
Page 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...