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HTC Confidential

 

 

 

 

 

HTC confidential   

 

© 2001, HTC Corporation. All rights reserved. 

TOTAL 36      CONT.ON. 2    PAGE NO. 1 

 

   

 
 
 

 

 
 
 
 
 
 

Service Manual 

for 

KIWI/H1915/H1920 

 

 
 
 
 
 

 

 

HTC Proprietary 

Confidential Treatment Requested 

 
 
 
 

 

 

Rev. A02 

March 12, 2004 

 
 
 
 
 

 

 

HTC Corp. 

Engineering Mobility 

 

 

Summary of Contents for H1915

Page 1: ...a HTC confidential 2001 HTC Corporation All rights reserved TOTAL 36 CONT ON 2 PAGE NO 1 Service Manual for KIWI H1915 H1920 HTC Proprietary Confidential Treatment Requested Rev A02 March 12 2004 HTC...

Page 2: ...ON 3 PAGE NO 2 TITLE Service Manual REV NO DATE CONTENTS DEP REVISED APP D STGE PER AX01 Mar 18 2003 Fist Draft Technical Support Vince Huang A01 Mar 27 2003 First Release Technical Support Vince Huan...

Page 3: ...MBLING 11 4 1 DISASSEMBLING 11 4 2 ASSEMBLING 15 5 PROBLEM DIAGNOSTICS 20 5 1 TOOLS REQUIRED 20 5 2 HOW TO ENTER DIAGNOSTIC 20 5 3 LIST OF DIAGNOSTICTEST ITEM 20 5 4 TEST ITEM OPERATION 21 5 5 SHIPPIN...

Page 4: ...Italian Spanish Traditional Chinese Simplified Chinese Japanese A low cost PDA built with optimized number of key elements Dimensions Main unit 70mm W x 113 6mm L x 12 7mm T Weight Main Unit 115g Proc...

Page 5: ...ble Battery Battery life 8 hrs Back up battery Data retention time 72 hrs Battery fully charge time 4 hours AC Adapter AC input 100 240 Vac 50 60Hz AC input current 0 2 Aac max Output voltage 5Vdc typ...

Page 6: ...ar plug Options Stylus Battery USB Cradle Battery Charger Included 22 pins Combo Port Main Battery Charger PDA Sled Slot for Active sync And Battery Charger Rechargeable 900mAH Lithium Ion battery DC...

Page 7: ...der battery HP P N 311578 001 HTC P N 77H00067 00 Image file See below Size 32 00 mm x 48 30 mm Barcode Type Code 39 MFG barcode printing of area 32 mm x 12mm 3 2 iPAQ H1920 Agency Label HP P N 331579...

Page 8: ...fier that identifies the exact unit which was manufactured in the lot produced within the date of manufacture This number is the serialization identifier which is essential to track the shipped delive...

Page 9: ...r Code defined by MFG PP Part Number Code defined by MFG RR Revision Code Y Manufacture Year Lowest one digit of A D example 2002 2 M Manufacture Month 1 2 3 9 A B C D Manufacture Day 1st dight of ser...

Page 10: ...1 2 Site Code t Digit 3 4 Year Manufactured last 2 digits Digit 5 Month of production Jan to Dec 1 9 A C Digit 6 Type of Warranty 1 Date Code Label will apply on following FRU 1 Main unit 2 Cradle 3 6...

Page 11: ...atch and remove the cover 2 Pull up to release the stylus Please check the warranty seal under the battery cover before take any repair activity 1 Using UV light tool to check fake warranty seal There...

Page 12: ...battery and Remove the screws as picture shown with screw driver T5 Once the 5 screws has been removed from the Back Housing Use the Plastic Tool to open the housing Insert and gently twist into the g...

Page 13: ...ith tweezers 2 Disconnect the switch FPC cable from MB with tweezers 3 Remove the screw with Philip screw driver 1 Disassemble and slipover the MB 180 degree from the top to the bottom Caution Careles...

Page 14: ...ides and then take out the LCM from left to the right Disassemble the microphone from upper cover Remove the 4 screws with Philip screwdriver Disassemble the upper cover pre assy 74H00157 00 to the pa...

Page 15: ...ON 16 PAGE NO 15 4 2Assembling Assemble Key pad and FPC cable to upper cover Screw on the 4 screws as picture shown Assemble the microphone to the upper cover with the wire toward upside Get the backu...

Page 16: ...owed to pull LCM FPC cable when getting the LCM It s required to make the Mylar to LCM as picture show Assemble the speaker to the upper cover Please note that does not press the springs otherwise it...

Page 17: ...MB to the front bezel and screw them to the position follow the sequence as pictures shown Please note that when assembling only allow to hold the M B on the audio jack at upper right corner and the...

Page 18: ...nsure the white line of SWB FPC cable must be aligned with connector as well Please note when connecting LCM FPC cable please make sure the connector is installed to the correct position Assemble the...

Page 19: ...n All rights reserved TOTAL 36 CONT ON 20 PAGE NO 19 Put the warranty seal back after finish all the testing The correct position as attached picture Assemble battery cover to the bottom cover The Uni...

Page 20: ...t of Diagnostic Test Items No Item Description Remark 1 Run In Test Unit run in test 2 Auto Test All function test for 1 loop 3 Button Test Test every most of button 4 TouchPan Test Touch screen align...

Page 21: ...with the ear plug 6 Display Test Unit prompts for different display page to detect the defect of LCD lines or dots Press eft up right down to carry on choose the different mode 7 BLight LED Test Foll...

Page 22: ...red unit to EU Description The purpose is to prevent over discharge of backup battery This SA will guide you how to perform shipping mode for repaired device Fixture contain A Contact stick B Special...

Page 23: ...4 PAGE NO 23 Step 4 Apply contact stick to the 2 holes of special made battery cover Step 5 The unit should be power off after step 4 Press power button make sure the device can t power on Step 6 Remo...

Page 24: ...unit and then plug in AC adapter for charging 1 Normally It takes about 1 5 minutes for the backup battery to reach to 100 capacity And then go to Step 3 2 In case the returned unit is left unused for...

Page 25: ...Note if the backup battery is less than 100 please charge for the other 1 hour and then testing again Usually the backup battery could reach 100 otherwise please replace backup battery B If the unit...

Page 26: ...nd to Power Button 1 Connect the AC adapter maybe the battery pack is exhaust and wait for few mins if unit boot 2 Check if the battery cover closed properly check the micro switch under the battery c...

Page 27: ...er is properly connected 2 Try with another LCM 3 Try with another Main Board 4 Replace LCM if necessary 5 Replace Main Board if necessary 6 Once the defective part has been identified verify it again...

Page 28: ...distance 4 Check the IrDA window whether it is broken or cracked 5 Replace Bezel if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the...

Page 29: ...the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 7 A No Sound from Speaker or Distorted sound 1 Check Sound Notifications Settings...

Page 30: ...H T C C o n f i d e n t i a HTC confidential 2001 HTC Corporation All rights reserved TOTAL 36 CONT ON 31 PAGE NO 30 6 3 Faulty Tree...

Page 31: ...Enter l L small letter O S image or boot loader file name then Enter Figure II 4 Wait a while the program will show the process complete once complete please cold boot the unit Press Power button and...

Page 32: ...take approx 6 minutes then cold boot your unit Power button reset D Key in Serial number and Country ID 1 Insert SD card with Diag program loaded press and hold power button then reset 2 Wait until H...

Page 33: ...r 71H00436 00 1 11 Screw Trox FD M1 6 3 BLACK 72H00265 00 1 12 Screw Trox FD M1 6 5 5 NICKLE 72H00266 00 4 13 Screw PH FD T1 6 4 BLACK 72H30055 00 6 A Upper cover assy KIWI 74H00177 00 1 14 Upper cove...

Page 34: ...01 HTC Corporation All rights reserved TOTAL 36 CONT ON 35 PAGE NO 34 1 Main Battery 2 Earphone 3 Stylus 4 DC jack connector 5 Backup battery 6 Speaker 7 Microphone 8 PCBA KIWI 9 LCM Philip 10 Battery...

Page 35: ...reserved TOTAL 36 CONT ON 36 PAGE NO 35 13 Screw Philip black 14 Upper cover Pre assy 15 FPC assy Speaker holder 16 Key Pad assy 17 Bottom cover 18 Sponge LCD Mylar 19 Sponge MPCB 20 Sponge Battery co...

Page 36: ...All rights reserved TOTAL 36 CONT ON F PAGE NO 36 9 MB Major Component HTC Confidential PCB Top Side RAM Speaker Pads Battery Connector LCD T Con CPU Audio Codec HTC Confidential PCB Bottom Side LCD...

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