HTC H1915, Service Manual

Page: 28 / 36

HTC Confidential
HTC confidential
© 2001, HTC Corporation. All rights reserved. TOTAL 36 CONT.ON. 29 PAGE NO. 28
symptom could be duplicated.
5
55
5 －
－ －
－
A
．
． ．
．
PC Connection not possible
(1) Check whether “Connection Settings” in the MS ActiveSync is properly set.
(2) Check whether it connects with other cables or cradle, customer’s cable might be damaged.
(3) Check the external appearance of the connector on the unit whether it is physically damaged.
(4) Replace Main Board if necessary.
(5) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated.
5
55
5 －
－ －
－
B
．
． ．
．
IrDA Connection not possible
(1) Make sure the IrDA port settings on the Notebook or the other device are properly set.
(2) Make sure the IrDA function is properly activated on the Pocket PC and on the other device.
(3) Make sure there’s no obstruction between the two devices in connection and within the distance.
(4) Check the IrDA window whether it is broken or cracked.
(5) Replace Bezel if necessary.
(6) Replace Main Board if necessary.
(7) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated.
6
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－ －
－
A
．
． ．
．
Battery Pack does not start
(1) Make sure the battery cover is closed properly.
(2) Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition.
(3) Check whether AC Adapter is functioning properly.
(4) Check whether the condition of Battery Charging status is correct.
(5) Check the appearance of Battery Pack if any abnormal..
(6) Try with another Battery Pack or Replace Battery Pack if necessary
(7) Try with another Main Board or Replace Main Board if necessary.
(8) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated.
.
6
－ － － －
B
． ． ． ．
Battery discharges quickly even after fully charged
(1) Make sure the Battery Pack takes fully charge with AC Adapter.
(2) Check whether the condition of Battery Charging status is correct.
(3) Dismantle the unit and check the appearance of Battery Pack.