Linksys SPA942 - Cisco - IP Phone User Manual Download Page 1 | Manualshive

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Linksys 942 User Guide

Linksys SPA942 User Guide

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Summary of Contents for SPA942 - Cisco - IP Phone

Page 1: ...Linksys 942 User Guide Linksys SPA942 User Guide All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...3 Way Conference Calling 5 Call Forward Always 6 Call Forward Busy 7 Call Forward No Answer 7 Call Park 7 Call Park Retrieve 8 Call Pickup 8 Directed Call Pickup 8 Call Return 8 Call Transfer Blind 9 Call Transfer Consult 9 Call Transfer To Voicemail 9 Call Waiting 10 Cancel Call Waiting Per Call 10 Caller ID Blocking Per Call 10 Caller ID Delivery Per Call 10 Dialing 11 Do Not Disturb 11 Hold 12 ...

Page 3: ...ve all of the functionality described in this document Seat type purchased determines which features are available The Linksys SPA942 IP Phone Web Portal The Zayo Managed Services Web Portal is a robust online tool used to configure calling features such as selective call forward and find me follow me While many features can be activated using the phone you may want to explore the Web Portal to fu...

Page 4: ...d for a wide variety of click to call features The Telephony Toolbar complements the Web Portal and allows users easy access to often used calling features Please see your company s Administrator for more information on the Telephony Toolbar Document Format Below is an example of how each feature will be presented and examined in this document FEATURE NAME AND DESCRIPTION STEP BY STEP INSTRUCTIONS...

Page 5: ...An IVR will instruct you to enter your Account Code You will hear a stutter dial tone then a normal dial tone 4 Dial the NUMBER of the party you wish to call Ad Hoc 3 Way Conference Calling Allow a user to make a three way conference call Using the Feature 1 During an active call press the CONF soft key This will place the current caller on hold and provide dial tone 2 Dial the NUMBER of the party...

Page 6: ...the phone If there are other telephone numbers in addition to the primary number on the phone using the CFWD soft key will cause incoming calls to the primary to be forwarded however incoming calls for other the other telephone numbers will continue to ring on the phone Deactivate Using the Soft Keys 1 Press the CFWD soft key 2 The CALLS FORWARDED message on the screen will go away and the CFWD so...

Page 7: ...t calls to another destination when an incoming call is not answered within a specified number of rings Normally a call would be directed to a user s voicemail Using the Feature Activate Using the Feature Code 1 GO OFF HOOK 2 Press 92 3 Follow the IVR instructions Deactivate Using the Feature Code 1 GO OFF HOOK 2 Press 93 Call Park Enables a user to place a call on hold and allow a user to pick up...

Page 8: ... feature Pickup groups are pre configured by the System Administrator Using the Feature 1 GO OFF HOOK 2 Press 98 Directed Call Pickup This feature enables a user to pickup a call that is coming in on another user s line without being specifically assigned to a common group The other user s line must also have the Directed Call Pickup feature assigned to it Using the Feature 1 GO OFF HOOK 2 Press 9...

Page 9: ...ow incoming calls to be transferred to another line with consultation with the receiving party Using the Feature 1 During the call press the XFER soft key This will place the caller on hold and provide dial tone 2 Enter the transfer NUMBER with the KEYPAD 3 When the second party picks up you may consult with them 4 Press the XFER soft key to transfer the call 5 Press the FLASH HOOK key to return t...

Page 10: ...Press the flashing red LINE key that has the caller on hold 2 This places the other call on hold Cancel Call Waiting Per Call Allow users to turn off call waiting on a call by call basis Using the Feature 1 GO OFF HOOK 2 Press 70 You will hear a stutter dial tone then a normal dial tone 3 Dial the NUMBER of the party you wish to call Caller ID Blocking Per Call Allow users to block their caller ID...

Page 11: ...e given a busy treatment Depending on how the user has set up their busy treatment the callers will be directed to voicemail or forwarded to another line NOTE The user must use the same method to turn the function off that they used to turn the function on Otherwise the system will not recognize the off command Using the Feature Activate Using the Phone s Keys 1 Press the DND soft key 2 Do Not Dis...

Page 12: ...Activate 1 Press the HOLD button Deactivate 1 Press the flashing red LINE key If the phone number is shared on another phone you can put a call on hold and take the call off hold at the other phone that is sharing the phone number Last Number Redial Allow the user to redial the last number dialed with a feature code or a button Using the Feature 1 Press the REDIAL soft key 2 Select number to redia...

Page 13: ...al 50 You will hear a stuttered dial tone then a normal dial tone 3 Dial the extension of the phone you want to intercom Speed Dial 100 Allow a user to use a feature code and 2 digits to complete a call Using the Feature Configure 1 GO OFF HOOK 2 Press 75 You will hear a stuttered dial tone then a normal dial tone 3 Using the KEYPAD Enter the Speed Dial 100 Code 00 99 plus the NUMBER you want to a...

Page 14: ...email Allow a user to hear messages left in their voicemail box Using the Feature From your desk phone 1 Press the MESSAGES button 2 At the voice prompt enter your PASSWORD 3 To navigate follow the IVR choices From Outside the Office 1 Dial your phone NUMBER 2 When the voice mail system answers press the key 3 Enter your phone s EXTENSION 4 Enter your PASSWORD 5 To navigate follow the IVR choices ...

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